January 1, 1994
Article
Checks and Balances – Making Transportation Systems Accountable
In its present form, the consumer protection act does not allow recourse to consumer courts for instances such as these. But if the consumer awakening implies that providers of a service/amenity or product must be accountable for quality to its consumers or purchasers, then surely there is scope to widen the purview of COPRA. View […]
December 31, 1993
Article
Checks and Balances – Making Transportation Systems Accountable
The Indian consumer movement will come of age only when it is generally accepted that both providers and consumers of a good or service are reciprocally accountable. View PDF