Synergos Podcast | Empowering People and Society with Rohini Nilekani

Synergos Cultivate the Soul: Stories of Purpose-Driven Philanthropy

Transcript:

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0:00:05.8 Melissa Durda: Welcome. I’m Melissa Durda, and this is Synergos Cultivate the Soul Podcast: Stories of Purpose-Driven Philanthropy from Around The World. Over this series, we explore together the intersection of contemplative practices, spirituality, philanthropy, and social impact. Join us as we dive into the personal journey of each guest and what they have discovered about the role of inner work in one’s capacity to change the world. To learn more about each of our guests and view the full episode list, please visit Synergos.org/podcast.

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0:00:47.9 Rohini Nilekani: Namaste everyone. I’m Rohini Nilekani. I’m the chairperson of Rohini Nilekani Philanthropies and the co-founder and director of EkStep Foundation. I cultivate my soul by getting into nature as much as I can and also by spending as much time as possible with my little grandson.

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0:01:09.3 Melissa Durda: Today we are joined by Rohini Nilekani, chairperson of Rohini Nilekani Philanthropies. Rohini is a committed philanthropist and has been named the most generous woman in India for the third consecutive time by the Hurun India Philanthropy Report. Her philanthropic activities include supporting education, access to justice, active citizenship, gender equity, mental health, and climate & environment. Rohini is a former journalist and a published book author, including an anthology of her writing titled Samaaj, Sarkaar, Bazaar, outlining her philosophy of restoring the balance between the state and markets by positioning society as the foundational sector. Rohini’s full bio is available on our podcast website.

0:01:58.1 Melissa Durda: So, Rohini, thank you so much for joining today on the podcast. We’re so thrilled to have you here.

0:02:02.7 Rohini Nilekani: Melissa, thank you so much. Synergos has been such an important player in the philanthropy sector, so thank you for including me.

0:02:10.8 Melissa Durda: Well, we’re thrilled to hear your story because you play an immense role in India’s philanthropy, and I want to get us started on the interview by asking you to tell us a memory or a story from your life that was instrumental in shaping your views on what matters.

0:02:28.8 Rohini Nilekani: So I guess I would say that as a young person growing up in Bombay, it was then called Bombay. I got to see all sectors of society literally. It was a very integrated society. The rich, the poor, and the middle class, to which I belonged, all lived cheek by jowl. Unlike in today’s world where the rich tend to sequester themselves behind high walls, in the Bombay, I grew up in, we were all sort of in this messy, you know, urban scenario, and I think the city shaped me as much as the values of my family. My grandfather’s example was always very critical in my life because we were told about him and my grandmother told us stories about him. He was a true Gandhian and followed, helped in India’s independence movement, and was among the first batch of volunteers when Gandhiji called for citizens of our not-yet-independent country to join the struggle. And his life, his efforts and his nature were held up as exemplars. And I was very inspired by that from the get-go. And then in college, through my work as a journalist, I became more and more sure that my work had to be somehow to be part of creating the society in which I wanted to live.

0:03:52.3 Rohini Nilekani: So there’s no one incident, Melissa. But much later, when I had come into wealth, when I was working on water and sanitation through the first foundation I had set up, I was in the state of Bihar, in North India, which has been quite a poor state, though things are changing. One of our partners was talking to me in the middle of the night as we were going through some roads to the site where I’d gone to visit our work. And he said something which stayed with me and has shaped my philanthropic work ever since. He said that state, society, and markets, that is Samaaj, Sarkaar, and Bazaar, have been in some kind of dynamic balance always, of course, but earlier, society, that is Samaaj, used to be much stronger, even through monarchies and other situations because the monarch was still fairly far removed from the citizens’ life. And citizens would have to get together to solve their own problems, for the most part. And it developed a very strong, robust society. He said that in the last two centuries, the state and the market have become incredibly powerful, especially when they collude. And it has left society to be a struggling third in this trifecta.

0:05:09.0 Rohini Nilekani: And that the job of all of us is to restore society and Samaaj to its rightful place as the foundational sector. And that had such an impact on me when he said that, that I started to fashion my own theory of change. And so, no matter what sector we work in, we try to strengthen people’s moral leadership and institutions of the Samaaj or society.

0:05:33.1 Melissa Durda: Thank you for sharing that. Particularly, your story about your grandfather and also this conversation that you had in the nighttime. And would you say that this work that centred around citizenship and society is a passion of yours? Do you have other passions, or do you feel connected to passion in this work? And if so, how?

0:05:54.8 Rohini Nilekani: That’s a good question. I’m not sure somebody has asked it that way before. Is my passion fully centred on my work, or do I have other interests? Of course, I have many, many interests, but I think even as a child, in my family, I would react more strongly against injustice than others necessarily would. I’m not sure that’s a great thing – I would sometimes get very irritated and upset because I wanted the world to be fairer than it can be or is. And I didn’t know as a young child what to do about it. One of the things I would do is pick up after other people who litter in public spaces, which was a very irritating thing for other people to watch. So that sense that somehow we have to participate in correcting for injustice was something pretty ingrained in me from the beginning. And so this work that we all try to do is part of that same journey.

0:06:49.7 Rohini Nilekani: So, in that sense, it’s not separate from my sense of self or who I am. And of course, along the way, one acquires many other passions, including really being in nature and what Synergos and all of you definitely call the inner work. That means yoga, music, reading, various wise people who have written wonderful things for the last 10,000 years of human history, and other things. But even that connects back to what I do. So, I think the best life is when your work and your life’s interests are not so separate. And in that sense, I guess I’ve been somewhat blessed that my passions and my work are part of the same streams moving towards the same ocean.

0:07:34.2 Melissa Durda: Beautiful. Yes, when it’s aligned, it flows naturally. So, before we launch into learning about the work that you do, as you mentioned with Synergos, one of our main focuses is around inner work, how we show up as self-aware leaders and how we nurture ourselves. Particularly with this work, changemaking can be quite challenging and difficult. You’ve already mentioned walks in nature and yoga and music, but could you tell us maybe a little bit more about that, your practice of nurturing, maybe where it comes from or what it does to your system?

0:08:10.6 Rohini Nilekani: So, I used to get, as I said, very troubled. I still probably need anger management lessons, still at the ripe old age of 65. But a friend told me, that perhaps anger can be a superpower if it’s directed right. Well, maybe in the next lifetime. I have to constantly work on myself just to be able to remain sane and to do the work that we do, because we are constantly encountering, really, people in very difficult situations. So, part of it is from my childhood, of course, though my parents were not religious, they were more spiritual than religious, less into ritual than using what we call the knowledge path to liberation. So we would be in those discussions about everything from atheism to different schools of philosophy that help you in your journey. So to me, reading scriptures, I have my own prayers, which I do every day to myself. I have my own friendly being to whom I talk in my private mind.

0:09:20.7 Rohini Nilekani: I think that stabilizes me a lot. I think the practice of yoga, holding yourself in stillness when you can, is absolutely critical. The art of pranayama and just slowing down your breath when you’re upset. Music, as we know, nurtures everybody. Quiet music, not necessarily heavy metal, but that, too, who knows? And just bringing oneself back to the present all the time. These are some of the practices I use. There is one thing I learned about myself recently, and that is that most people talk about the inner-to-outer journey, that when you work on yourself, you present yourself obviously better outside. But I was also thinking the flip side of that can also be true for many people. Many people may not start with the inner journey. They land on the inner journey, because from outside, sometimes you are triggered by other people’s suffering, by things breaking down in nature or something else that’s wrong and that you want to be a part of helping to straighten out. And those circumstances can then, as you think about it if you get to the root cause of everything, then you realize that, no, you need to start with yourself first, no matter which issue you are interested in. So it’s been, for me, both. It’s like a two-way street. It’s inner to outer, but also outer to inner. And they feed on each other.

0:10:49.0 Melissa Durda: Well, thank you for sharing the variety of practices that you do. I think it’s helpful for people to hear as inspiration, not only that others are doing this, or maybe even inspiration to also do some practices for themselves if they start to feel overwhelmed. So I love to hear the examples. We asked this question through Synergos with our global philanthropists and yeah, the inner to the outer is something that we like to look at. And I also agree, the outer to the inner. Some of our other members have spoken about acts of service, which is an outer expression, as their way to inner work, so. Another one described more like an infinity symbol, as it flows in and out, it’s a flow. So, thank you. So I’d love to talk now about the work that you’re doing. Please tell me what you’re doing, how you’re doing, and your philosophy, and perhaps I could also ask you to ground it in a story. I think people also want to hear one particular example of some change that you’re making through this work.

0:11:52.8 Rohini Nilekani: When the children were a little grown up, I was looking for something to do. I was very lucky to come across this organization Pratham, which is one of the world’s largest, most active and most successful NGOs, works on early education and now has expanded into many other things. They came to me just when I was ready and they said, “Can you help us work on making sure every child in Bangalore is in school and learning well?” And that immediately caught my interest. I had already done some earlier work before, but this was when I really dived very deep into this field of civic activism and philanthropy. So we just dived in and we set up all kinds of preschools in the slums of Bangalore. We did bridge courses for little children. And over time, that led to the setting up of Pratham Books, which is a non-profit publishing house. It was set up to service all the thousands and hundreds of thousands of children we were helping to learn to read, but who had no books to read in India. In the UK, for example, one child has 20 books to access published every year.

0:13:07.7 Rohini Nilekani: 20 children in India may not even have one book published every year to service them. So we’ve stepped in right in. And today, 20 years later, Pratham Books is one of the world’s largest children’s publishing houses, a non-profit. It has a free Creative Commons platform in which there have been a hundred million reads, and there are books in 350 languages in the world contributed by the global community. And I still remember one child, when I went to visit a place called Dharwad in India. And, he was from a tribal community that had simply never gone to school in their many generations. And he was holding one of our books and he finished reading it very proudly in Kannada, the local language, and we all clapped and expected him to sit down. He said he’s not done. And he read the same book again in English. So we were so proud of that. So every time I see a child with one of the books – I’m no longer with Pratham Books, I retired – but it gives me infinite joy because we learned one thing. If you have a large societal mission that is morally undeniable, millions of people will join you. And they will join you because their hearts and minds are attracted by the societal mission and they are ready to give up themselves.

0:14:29.3 Melissa Durda: Well, congratulations on that work that is truly inspirational in terms of change that can be leveraged by filling a need that needs to be filled. Tell us a little more about what you’re doing now with your philanthropies.

0:14:43.6 Rohini Nilekani: So I was a serial social entrepreneur. Finally, I have set up the Rohini Nilekani Philanthropies Foundation, and we support five or six areas. We support Access to Justice, where we are doing a lot of work, a very interesting work to work both inside the system and from outside. I’ll give you just one example. Vidhi Center for Legal Policy that we support, helps to do what I think is very critical work to help India write better laws, because good laws make for a better society, for a good society. And it strengthens access to one’s own dignity and to have a better life. So the worse the laws, the more difficult for citizens. The better the laws, the better a society you can build. So they do some very critical work. And we have some work going on, on open prisons that we support. Now, the Supreme Court has directed that every state should have open prisons where certain kinds of prisoners are allowed to go and work. So long as they register with the prison, they can get some form of freedom. And we have seen the data showing much less recidivism from open prisons.

0:15:56.8 Rohini Nilekani: And so that’s something. And I can go on and on, but I’ll tell you about our gender portfolio, in which we work with young men and boys, which is a little unusual. While I am a feminist, and of course, there is so much work to be done on women’s empowerment throughout the world, especially with the backlash now actually setting back women’s rights everywhere. Much more work to be done. Now, having said that, I think when you look at root causes, we have to look at the almost 50% of men in the world and look at, in their own right, as to what is going on with men. What are they fearing? What are they afraid of? What do they also want? And so our portfolio focuses on young men and boys and helps them find safe, secure spaces, to understand themselves, express themselves, and try to be the best human beings that they can be. So it’s an eight-year-old portfolio. And it’s been very exciting because when we started, there was just one organization with us. Now there are 18.

0:17:00.1 Melissa Durda: I was just reading your recent article that you published in the Indian Express, and you expressed hope about what you saw about recent philanthropy events in Mumbai, and how different generations and sectors are coming together to discuss their role in making change. Also, at the same time, you’ve said that perhaps no time has been as critical for the country’s wealthy to step up. So I was going to ask you to speak a little bit more about that.

0:17:30.6 Rohini Nilekani: Yeah, thank you. No, I think the Indian philanthropic space is quite exciting, though honestly, it could be much bigger, and there are many reasons why it is not bigger. There are also many reasons why it is getting bigger, and we need to do whatever it takes to make it bigger and for more people to give much more faster, better, more strategically, et cetera. But I think for India, it is a really critical time, as I said in an article recently, for the wealthy to step up now, because India’s growth trajectory has been, like in many, many countries, rather unequal to the point where if you remove the top 5% of the wealthy in India, you really drop down your per capita income to levels of Sub-Saharan Africa. So it’s that stark. Right now because India’s economy is growing well and people are still confident and optimistic about our country’s growth and therefore their own prospects, there is still not the kind of backlash against extreme wealth that we have seen in some other parts of the world.

0:18:33.1 Rohini Nilekani: But this trust, hope, and optimism will only last as long as people see themselves as upwardly mobile, and will only last if the wealthy of the country understand that wealth comes with enormous responsibility to show that it is beneficial for the society, the community, and the country. And it’s not just about wealth creating some jobs. It’s also about what causes the wealthy take up to support, both in their businesses and in their lives. So I think it’s a critical time for the Indian wealthy to really show that they are, as Gandhiji kept reminding us, trustees of their wealth for societal well-being.

0:19:15.2 Melissa Durda: So with this shared responsibility and shared opportunity, what do you see as needed in order to strengthen a space that will allow for what you see as needed?

0:19:26.8 Rohini Nilekani: I think what’s already happening in India is that some of us have got together to create peer groups that are sharing our experiences, just like Synergos does so well around the world. So sharing and learning circles among our peers, and that’s picking up nicely. There are many intermediary organizations coming up in India that are helping the wealthy to direct their philanthropy better, to discover more things to invest in, to take them on field trips, to immerse them, to allow them to feel more empathy, and so on, and also be able to see their impact better, to build more trust with civil society organizations. So those kinds of things are happening. I think that’s necessary. The media has played a very complementary role by highlighting Indian philanthropy, sometimes maybe celebrating it too much and not showing philanthropists enough of a mirror to themselves. But for the most part, that does allow people to feel good about their giving and encourages them to give more. Perhaps we need to build more trust with our government to allow them to change some policies to favour civil society further so that philanthropy has more choices to give to many more kinds of organizations.

0:20:45.3 Rohini Nilekani: And there are still only too few areas in which philanthropy gives in India. We need to expand that palette considerably, because just turning your head around in India, you see so many things that still need to be done and can be done with the risk capital that philanthropy offers. So we are hoping that the younger generations in India, and I can see that very clearly. I’ve met hundreds of young people who are ready to give and are giving. And I think they are turning to different sectors and fields as things change rapidly in our country and society.

0:21:20.0 Melissa Durda: Yeah. The peer model, what you’re doing to share your own experience and your stories, we’ve seen that at Synergos has been a powerful tool to empower, to encourage, to inspire. We also work a lot in terms of building trust across sectors in order to promote collaboration. Is that also something that you’re seeing in India?

0:21:40.5 Rohini Nilekani: Yes, finally we’ve reached a point in India where institutions, civil society sectors, and philanthropists are beginning to learn how to collaborate better. We are part of several collaboratives, my husband Nandan and I, global collaboratives like Giving Pledge, but also local collaboratives. Much of our work at Societal Thinking, which is now called the Center for Exponential Change, has co-creators and collaborations from the get-go in the design itself. In India we are also part of other collaboratives in the area of justice, in the area of education, of course in philanthropy itself, and a few other areas as well. And we are all learning finally, how to share knowledge, how to let go of the need to put ourselves first when it comes to branding or taking credit. I think it’s a journey of evolution for all philanthropists and I think many, many philanthropists in India have matured now to that point. They feel secure about their giving and are ready to let go of control, learn from others, and that path of humility, which philanthropy absolutely needs to always be on and not go off track on. I think it also comes when you literally have done enough work, you start out by thinking, “I can make all the difference,” and then you learn that you can’t. And once you really learn that, because everybody learns that, and sometimes pretty quickly, then you become much more open to partnership. And I think we have matured now in India to that stage.

0:23:22.2 Melissa Durda: So, what do you see as your vision for this work that you’re doing? You’ve been working now for 30 years in this sector creating change. What do you hope to achieve?

0:23:33.8 Rohini Nilekani: Well, the work is never done, is it, Melissa? We all know that because sometimes the problems that people create, that we support, they create their own next set of problems. So, it’s not like there’s an endpoint where you can stop. But if we can continue in our work to do some of the things that we really hold dear, which is to distribute the ability to solve, which is to create stronger societies, which is to use today’s amazing technologies for our work, but never be led by them, but be enabled by them. If we are very careful to have a very unified vision when we need to, but never be uniform in our approach, because we understand the contextual importance of diversity and diverse solutions to any problem. If we hold all these things, and if you hold a big fat mirror in front of us and we look at it every day, then I think you just have the energy to continue doing what you have to do to support all those marvelous people out there who are right on the front lines, driving societal change.

0:24:42.5 Melissa Durda: Well, how can people learn more about what you’re doing?

0:24:46.1 Rohini Nilekani: Well, my website is there. My team has put up a great website. We are just beginning to compile presentations on each of our portfolios. I think the first one should be going up on the website soon on our Gender work (Laayak portfolio). rohininilekaniphilanthropies.org will give you a glimpse into a lot of the things that we do. And so will ekstep.org, which will tell you about some of the other work that we are doing. And yeah, there is Google. You just have to Google.

0:25:18. Melissa Durda: Well, thank you. I know you’re involved in so many organizations. We’ll be posting your bio on our podcast website, which has links to the many organizations that you’re involved with or have founded or co-founded. First, I want to thank you for the work that you’re doing in the world. And thank you again for coming on this podcast and sharing your personal story as well as some of the learnings you’ve experienced so far with our community.

0:25:42.5 Rohini Nilekani: Thank you, Melissa. It was a great pleasure. Thank you for the work of Synergos over so many years in so many countries. Keep doing what you all do. Keep inspiring us, and thank you for this podcast.

0:25:56.3 Melissa Durda: What I liked about this conversation with Rohini is learning about her passion for correcting injustice and the work that she is doing to create a society that she wants to live in.

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Ideas of India: Society, State and Markets

Shruti Rajagopalan and Rohini Nilekani discuss philanthropy, civil society and how to generate social change in India

Ideas of India is a podcast in which Mercatus Senior Research Fellow Shruti Rajagopalan examines the academic ideas that can propel India forward. You can subscribe to the podcast on AppleSpotifyGoogleOvercastStitcher or the podcast app of your choice.

In this episode, Shruti speaks with Rohini Nilekani about civil society’s role in the state, public infrastructure, building state capacity, democratizing access to credit and much more. Nilekani is a journalist, children’s book author, activist and philanthropist. She is the founder of Arghyam, a foundation for sustainable water and sanitation, and the co-founder of Pratham Books. She is also the chairperson of Rohini Nilekani Philanthropies and the co-founder and director of EkStep, a nonprofit education platform. Her latest book is “Samaaj, Sarkaar, Bazaar: A Citizen-First Approach.”

SHRUTI RAJAGOPALAN: Welcome to Ideas of India, where we examine the academic ideas that can propel India forward. My name is Shruti Rajagopalan, and I am a senior research fellow at the Mercatus Center at George Mason University.

Today my guest is Rohini Nilekani, who is a journalist, children’s book author, activist and philanthropist. Rohini is the founder of Arghyam, a foundation for sustainable water and sanitation, and the co-founder of Pratham Books. She is the chairperson of Rohini Nilekani Philanthropies and the co-founder and director of EkStep, a nonprofit education platform. Rohini and her husband, Nandan Nilekani, have pledged to give half their wealth to philanthropic endeavors as part of the Giving Pledge.

We spoke about her latest book, “Samaaj, Sarkaar, Bazaar: A Citizen-First Approach”; the role of civil society in filing the gaps of a dysfunctional state; physical versus digital public infrastructure; how government regulation on foreign contributions impact philanthropy and civil society; the role of citizens and the imbalance between state, society and market relationships in India; and much more.

For a full transcript of this conversation, including helpful links of all the references mentioned, click the link in the show notes or visit Discourse magazine.

Hi, Rohini. It’s a pleasure to have you here. Thank you so much. I’m so excited to talk to you about the book “Samaaj, Sarkaar, Bazaar.” These are three themes that I am very interested in, though I mostly work in the bazaar/markets part of it as an economist in my day job. But yes, it’s a great book and a pleasure to have you here.

ROHINI NILEKANI: Shruti, thank you so much for inviting me to your Ideas of India podcast. It’s an honor, and I’m looking forward to our conversation.

The Samaaj

RAJAGOPALAN: I want to start with the theme and the title of the book. It is “Samaaj, Sarkaar, Bazaar.” It is not a coincidence that you start with samaaj because so much of your work is about that. But when I read the book, my sense was that you’ve had this long-held feeling that the sarkaar and the bazaar are very, very large in India. It started with the sarkaar being very large starting with the colonial state and so on, and, of course, the big central planning machinery that India imposed. And post-liberalization, the bazaar has taken off.

There are great benefits from it, but also a lot of exit by rich people from public-service delivery and so on, which is officiated through the bazaar. What has ended up happening in India is that the samaaj has ended up becoming the last of the three, and you’ve put it right up front. Can you tell us more about where this thought process came from?

NILEKANI: Yes. Thank you, Shruti. I would say that the book is “Samaaj, Sarkaar, Bazaar: A Citizen-First Approach” because the idea of the book was to describe the philosophy underlying my work and how I came to it. For those who don’t know these three words: Samaaj is society, sarkaar is the state and bazaar is the market. Society, state and markets are the three sectors that many, many, many, many people for hundreds of years have been thinking through and writing about.

That’s not new, but I did want to say to people and readers that I have come to believe that somewhere, by not putting samaaj and society right at the foundation, at the base, at the center, if you will, perhaps, we have allowed ourselves to forget that the state and the market, the sarkaar and the bazaar, were actually created for the samaaj. I wanted to keep on repeating this idea, that we should not forget that samaaj, society, comes first.

It’s not the third sector. Civil society is called the third sector, but society can’t be the third sector. It is the primary sector, and so therefore, while we very much need the state and the markets we cannot do without, what is the proper balance of accountability so that the state and the market are actually serving the larger public interest? How should society organize itself so that the market and the state are more accountable to it? That is my underlying permanent question in the quest for a good society.

RAJAGOPALAN: Samaaj ends up being the third wing; some call it the third pillar. Do you think this has happened because it’s so much easier to define where sarkaar and bazaar begin and where they end, and it’s very difficult to do that with society because that itself is so fractionalized, and the same participant can be part of multiple different areas in society or multiple different civil associations, and that all gets jumbled into one big thing like a big monolith? Do you think one aspect of this is just a definitional problem, and that’s why it gets left behind?

NILEKANI: It’s possible because society seems too broad a vessel to hold, whereas you can see and meet elements of the state. There are rules and laws written around the state. We know what the bazaar or the markets are supposed to do. It’s much harder to pin down the idea of samaaj because everything and everyone is samaaj, which is precisely why I’m interested in flipping that mental model.

How do we allow ourselves to understand samaaj? I think, for me, one of the ways to do that is through defining ourselves as first human beings and then citizens. I think the practice of citizenship allows you to define yourself as a member of the samaaj, especially in modern nation-states. Maybe that’s one way. But in India, I think we have a 5,000-year unbroken history of the samaaj, and in earlier formations, the state was mainly monarchical rulers.

Even though they ruled—and some ruled well and some ruled pretty despotically—the samaaj itself was fairly intact in its many, many dimensions, in its many groupings and subgroupings. And the rulers, the kings and their various satraps, while they played a role, they didn’t cover all of society. Society did many things on its own that were beyond the pale of the monarchs. In that sense, I think samaaj has been pretty strong in India for millennia.

Strong doesn’t necessarily always mean good, and certainly doesn’t mean homogeneous or monolithic. I’ve said that samaaj is more like a patchwork quilt, and sometimes it’s very hard to bring samaaj together for one cause. We have seen it episodically in history like during the freedom movement, perhaps, of India. But otherwise, it’s not so easy to get all of samaaj aligned, which is why perhaps it’s easier to define the state and the markets.

RAJAGOPALAN: For me, while I was reading the book, it also seemed like, more than just society, what you are very focused on is civil association and the ability to join groups that one is not necessarily born into. That also takes us a step away from a lot of the problems of the many-millennia-old Indian samaaj, which doesn’t change quite easily and has stayed still.

This is also something the constitutional framers struggled with because they wanted to, in a sense, create what—Madhav Khosla says that it’s a pedagogical project to actually bring society out of that millennia-old thinking. And a lot of the statutes early in the republic, whether it’s abolishing untouchability or anti-discrimination laws, these were all about that break from samaaj. In a sense, even within samaaj, you are really talking about an individual’s right to civil association.

NILEKANI: Yes, but more than a break from samaaj, certainly, whether it was Ambedkar or Gandhi or so many others like Gopal Krishna Gokhale, if you’re going even further back—certainly there was a great attempt to reform parts of the Indian samaaj and to make it more modern, leave behind some practices, especially when it came to caste. Yes, I think what I am possibly referring to as samaaj in this century is our ability to secure our agency as citizens.

Before that—I care very much about the human project, but we leave that aside for now—to secure our agency as citizens of collective action to make claims on the state, or to make sure the market is doing right by us as consumers. Yes, I would talk about our ability to form associations and institutions, and to throw out societal leaders that enable this continuous development of what used to be called a civic virtue of citizenship, really.

Working in Bangalore

RAJAGOPALAN: This, in a sense, comes from some of your early work as a citizen activist. You’ve been a very important voice, especially within Bangalore, advocating for public-service delivery, especially the most basic things like road safety, clean water, law and order, that kind of very local government. This is almost what a functional municipality should be doing, which I know in Bangalore is not so functional.

Unlike, say, the Gandhian project or what happened during the anti-Emergency agitations or during the Chipko movement, your project in the last few decades has been very much about filling the gaps that have been left by a dysfunctional state, especially dysfunctional local governments. Do you feel like some of the core things that you’re doing, though we always need to think citizen first, would they even be essential if we had well-functioning local governments? In a sensible situation, you would be the perfect person to run for local government, like a mayor for a city or something like people who do the work that you do, lend the voice that you lend. In India, it ends up going into samaaj because that’s filling the gap for the dysfunctional local government.

NILEKANI: I guess that’s where I slightly want to clarify my position. One is, by the way, I don’t want to make any claims whatsoever about my role in Bangalore. Bangalore is full of urban reformers. I, in fact, have stayed at the background and been able to support some reform projects, rather than be at the forefront myself. Let me clarify that first.

Secondly, I think while I agree with you that—and I’ve been thinking about this a lot recently. In many Western countries where public infrastructure is very well developed, there is no need for citizens to keep agitating for water, electricity, transport, mobility, et cetera. It is true that much of our claim-making on the state is just, how can you improve your governance to deliver the basic services that we need and expect from you?

Having said that, it’s not only about public-service delivery because I keep feeling and listening and watching that—the Western countries, for 300 years there has been definite civil society movement to get this kind of governance happening. It didn’t just land on their heads as a manna from heaven. We don’t just get good governance as some kind of right. We have to earn it; we have to co-create good governance in democracies, especially. I think that journey in the West is maybe hidden now because it all seems to be like a done project, and we are still in that transition here in India.

Even if the government was performing its public-service duties perfectly, I think there would still be a great need for citizens to be involved in the governance model because I still believe that citizens need to be able to imagine their habitats, their cities and the project of what their nation should be like. You can’t just leave things to government, is what I believe, which is why I come back to the idea of samaaj all the time.

RAJAGOPALAN: I live in northern Virginia. Here there is something called the park services. It’s there at the federal level; it’s there at the local government level. When a particular park was going to be converted into a slightly more polished space with lots of turf and put in swings and slides for kids and a separate area for dogs and things like that, there was quite a bit of drama in my community. The reason was that this is going to be a $5 million project. Is this really necessary? Can’t kids just play on the grass? Is this the best use of taxpayer money and so on?

I’ve seen the same kind of very passionate advocacy. When I go back to India—I’m not from Bangalore, but I grew up in New Delhi; my parents live in Noida. When I go to their condo building association or a residence welfare association, it’s the same thing. It’s just very passionate advocacy. Is one part of the problem not that citizens are not involved, but that we have a fundamental design issue? The way we’ve created the local government structure doesn’t allow for deep participation, either as citizens or as citizen-elected representatives or as taxpayers, especially when it comes to urban local bodies and the 74th Amendment because it doesn’t have Gram Sabha and those sorts of spaces.

NILEKANI: Yes, I know. The 74th Amendment is really an incomplete project. We have seen it in Bangalore with so many people pushing so hard for much more decentralization. It’s happening only in bits and pieces. I think it’s fair to say that there is no real state backing, and it’s not surprising at all, but the decentralization of power, especially for large cities like Bangalore—some 50% of the state’s GDP comes from here. State government doesn’t want to lose control.

The citizens have been fighting for decades now and are able to snatch some things, but not along the lines envisaged in the 74th Amendment with Ward Sabhas, local elections, the mayor would become—possibly there would be a metropolitan. None of those things have happened in Bangalore, and they’ve happened in very few other cities of India. This remains an incomplete project, but it needs to happen because like we saw in China, cities can become very powerful engines, and I hope in India there is inclusive growth. They can become powerful, but for that, I think state governments are going to have to let go of some power. At least some negotiations must happen so that urban local governments become stronger, most definitely so.

Exit by the Rich

RAJAGOPALAN: The other link we’ve broken in India—and this is, again, a design issue—is that our citizens and taxpayers are not the same person. In most places in local government, there’s a very tight feedback loop between the government and the participant citizenry because the same people who are paying for government are also the people who are voting.

Here the government gets its money in a very top-down way. Some of it is union government grants directly coming—it’s almost like there’s this bizarre splitting of the pie, and the rich places get left behind the most. On the other hand, you have a very strong participatory democracy, which has been created by the 73rd and 74th Amendment. I’m thrilled that people are participating, but that link is broken. We see it most in places like Bangalore, which are very rich, which have people who can pay, citizens who are willing to pay for these services, but now they’re doing it by exiting and doing it through the market instead of doing it through the state.

NILEKANI: Exactly right. I’m not an economist, so I won’t try to talk in economist terms. Exactly, as you say, the link between the taxpayer and the claim on the state as a citizen receiving services is not there. There are some powers, of course, to the local bodies—property tax is one of them—but we don’t see that coming back to improve the public infrastructure here. And nor can we make those demands because we don’t know how to structure those demands because we can’t see those connections between the taxes that we pay and what is due back to us. There have been a lot of interesting experiments on participatory budgeting, et cetera, in Bangalore, to make citizens more aware of this, but it is work in progress to say at best.

I talk about this a lot, that the elite in India completely seceded. Therefore, they have private electricity, private schools, private water, private mobility, everything almost. They also have gated communities now. They don’t seem to share a common fate, so they’re not pressing harder for improving the common public infrastructure. But we are going to see that happen because you cannot secede from floods, you cannot secede from pandemics and you cannot secede from pollution, air pollution especially. I think the elite are going to have to wake up a little and push and participate in creating better common public infrastructure and public goods.

RAJAGOPALAN: Yes, absolutely. You know my colleague Alex Tabarrok. He and I wrote this paper on Gurgaon, and we called it India’s private city. What we meant is Gurgaon just grew so fast that between the two, three census, it never got labeled correctly as an urban area deserving its own municipality because, by the time it happened, Gurgaon had just exploded in its growth, so all the gaps were filled by private players.

That’s great in one sense because the public needs are being met. On the other hand, you create all sorts of commons problems right outside the private boundary. The moment the private building or the DLF Private Enclave ends, you see piles and piles of garbage; you see groundwater depletion. So all those things, they need to be navigated through some other form of collective action.

NILEKANI: Yes. That even happened in a private city built by the Tatas like Jamshedpur. It was absolutely phenomenal inside, and outside, it was the other kind of India. It’s interesting—I grew up in Mumbai, Shruti, and I was just thinking that when we grew up, actually—and I grew up in the ’60s and ’70s in Mumbai—and actually, we had relatively good public infrastructure. Nobody had power cuts. I’m not talking of the very poor in the slums, but the lower and middle classes and the rich, there’s not that much difference in terms of consumption of public services.

We had very good mobility, we had public safety, we had street lighting, we had electricity and we had good water in the taps. It started deteriorating later. There were some private agencies providing those services too, but even though we lived in apartment buildings, those apartment buildings were not so gated. The boundaries were very blurred. The sandwich wallah outside, even people begging for alms, they were right there. They were not hidden. They could see us, we could see them. There was some conversation and communication among classes. That is becoming much less in this modern idea of India.

RAJAGOPALAN: Yes. And you know, this particularly bothers me in Delhi, especially the resident welfare associations. I’m very happy they exist and they advocate for their own communities, but it’s become a very strange NIMBYism. I don’t know if you’ve been to the posh colonies in Delhi recently; they have all these gates. They literally have gates with guards, and the local park is locked out. Why? Because they don’t want the children of the maids playing there.

It’s supposed to be meant for city beautification and greenery, and these are public roads where I can’t drive my car if I don’t have an address on that street. There is an encroachment of public spaces by private individuals. But on the other hand, there’s also the very strange segregation that has happened where, when rich people and the elite do engage, they’re not doing it in the most inclusive way. It’s taking a very strange form.

NILEKANI: I find that very disturbing, actually, that this fortress mentality has come in with the elite of India, and I don’t think it holds great potence, frankly. Something has to give, and we need much more debate and discourse on this as well and maybe a shift in policies too. How do you block off a public road? I live in Koramangala in Bangalore, and where we live is—not in a very complimentary way—called billionaires’ row because some of us who were living here before became billionaires.

Most of us try to be good citizens, but obviously there is going to be some sense that we make property prices rise. However, I’ll tell you in this block, we still go out there. I still participate in things that concern our block. There are no gates outside our community. There was some talk of that. Everybody pushed it back. Our block is open, anybody can come from anywhere. These are public roads paid by taxpayer money.

There are some billionaires living here, but anybody can walk past, and it’s not gated and it’s not a fortress and it’s not an enclave. I think I much prefer that style of urban habitation. We have a park where everybody walks, everybody and anybody walks. There’s a lake coming up, which everybody’s going to participate in. The villagers are going to graze their cattle just next to that. That’s the kind of, I think, vision of urban India which would serve this country better, its people, the samaaj. You have to serve the samaaj.

No Shortcuts to State Capacity

RAJAGOPALAN: You said you grew up in Mumbai, and one interesting thing about the functional municipal corporations in India is that they were all set up by a colonial government. The postcolonial government only focused on the top levels, at especially union and then state, but never really made it its job to think about local governments. They thought the states will do that. Is one part of municipal governance just that it takes a very long time to build capacity? It takes a century and a half, and Mumbai was reaping the benefits in the ’60s and ’70s because it had had a proper design maybe 100, 150 years before that. And that’s just how long these systems take to set up.

NILEKANI: It’s entirely possible. We forget how young a nation this is and how 30 years of liberalization has also brought in much more public finances. There’s much more in the coffers to even develop the public infra that our cities need. I’m sure of that. Some cities like Bhopal, Indore, Surat are showing that actually you can speed up the process, but I agree.

And also, the cities are growing like teenagers on hormones. They’re growing so fast with gangly all over the place. It’s hard to build that much infrastructure for the rate of the demand that is building up. It will take time. Even as infra gets built out, we are seeing the demand goes even higher, so then we’re always lagging behind. But Bombay went through that spurt and settled down and then found a new equilibrium. I think Bangalore, my city, is in that transition; the metro is just getting built out. I think in 10 years you will see probably a different Bangalore. I agree with you. We need a lot of patience, but it’s really very hard for the citizens in the meanwhile.

RAJAGOPALAN: I feel like it is difficult for people to come out and agitate about constitutional design and reform and the architectural aspects if they’re spending two hours every day in traffic, if they can’t trust that their child can go alone using public transport to school and someone has to ferry them and ferry them back. There’s a limited amount of time and attention any citizen can give to these causes, and it gets eaten up by this in particular, just navigating public spaces on a daily basis.

NILEKANI: Very true. Which is why, in my philanthropy, I’m very happy to support a bunch of new organizations with young leaders that are coming up with different forms of civic activism, new forms of it, including digital activism, which take less time than standing with slogans and pamphlets on the roadside. They’re able to galvanize more people to get interested in hyperlocal problem solving, and some at a slightly larger level.

That’s the kind of emergent new collective action in urban spaces that I’m interested in. Some of them are hyperlocal, about your local street safety or streetlights or something, but some of them are across the board looking at, say, some policies that you should be signing up, or you should be giving feedback on policies that have been put out for public consultation, gathering people to understand that and respond. That kind of new activism is coming up, and it’s good to see young leadership there.

Top-Down vs. Bottom-Up Approach

RAJAGOPALAN: Absolutely. Here I want to talk a little bit more about Nilekani Philanthropies, which is the umbrella organization that supports a lot of these other civil associations, NGOs, think tanks and so on. I have noticed that there seem to be two distinct sides to Nilekani Philanthropies and a lot of the work that you enable. One is exactly what you described, a citizen-first, participatory, bottom-up approach, which can take lots of different forms, sometimes through local leaders, sometimes through digital activism and so on.

The other side is about a systems architecture or system-design approach, and I presume some of this is Nandan’s influence because he’s worked so keenly on that. Do you view these two sides as complementary? Do these approaches ever clash, or are they feeding into each other? The citizen participation is giving your overall philanthropic institution a lot of feedback on how you think about systems design or vice versa?

NILEKANI: I hope they’re complementary. My work and Nandan’s work—sometimes he does some different work, my husband, and I do different work, and then we do some work together, but we keep learning from each other, I hope. So Rohini Nilekani Philanthropies Foundation—which I finally had to set up because the scale of the work was becoming too large to do it ad hoc—it works on this very clear philosophy that whichever areas of work we take up, our job is to enable civic associations, the ideas, the institutions, the individuals in the samaaj that are working to improve whatever sector they’re working in. And we will support the strengthening of the societal muscle to do that, whichever sector we work in.

That’s very clear in RNPF. Some of the work we have done together at EkStep Foundation, that is more about education. What do we need to do to trigger the ecosystem to improve the learning opportunities for 200 million children in India in a very short period of time? Now, that is a very different way of thinking than how I started my work, though I have some systemic-level experience through my work at Arghyam in water, my work on reading and the joy of reading in Pratham Books and some other associations earlier, but this was a different way of thinking.

My job at EkStep is to remind us that there is a bottom-up approach that is essential. And my way to learn from the people at EkStep is, how do you look at a technology backbone? How do you look at systems architecture to create change, which can either be incremental, which is good, but system-wide incremental? That’s important. Plus-one thinking, where even if you’re changing one small thing, you are changing it across the full horizontal space.

I think I’ve learned a lot from working in the last seven years with Nandan, and I think that’s feeding back into the work of my grassroots organizations as well, because they too are now thinking, how do we scale our missions? Not necessarily our organizations, but our missions. For that, then, they have to take a very different approach to strategic partnerships and collaboration. I hope it’s all feeding into each other. I think it’s more complementary than contradictory, but of course, sometimes there are tensions.

RAJAGOPALAN: I don’t really mean just personally between the approaches that two of you share or the organizations may share, but more philosophically. You just talked about scale, and the lovely thing about creating system architecture is that it allows things to scale in a very sensible way and apply things with a universality. How does one make sure that universality does not become uniformity? Because so much of your work, which is citizens-first, participatory approach, is actually really about how diverse the problems are.

The problems in Bangalore are not the same problems 50 miles outside Bangalore, and are certainly not the problems in Kabini or the problems in rural areas. That part—is that tough to navigate, and is there an inherent tension there? Or is there, again, a question of good design and feedback?

NILEKANI: I think I believe in the power of intent a lot. I think in some sense all the teams that are working on some of these massive projects that we are engaged in, the power of intent is underpinned by shared values. Therefore, whatever design we are putting out there conforms to those shared values. And they include that we want to ensure that we are distributing the ability to solve and not necessarily pushing one or two solutions down the pipeline, which means it’s very important how you design for this.

Second thing, we’re 100% sure the teams that are working together, is that you want unified solutions for sure, but they cannot be uniform. And elements of it can be uniform; if there is a system of ID or if there is a way to make payments, that can be the same. But there has to be continuous allowance for people to be able to respond in their own context. Unified but not uniform in its design to allow for diversity and contextual responses.

We are very clear that these elements have to be part of the design, and whatever technology is being developed to make these happen must also allow for co-creation so that we are always thinking about enhancing agency. These are not just words. We have great discussions on whether what we are designing is allowing for it or not. If it is not, then what must change? In that sense, I think the bottom-up and top-down projects meet, in the form that the power of the intent must translate into the grammar of that intent in the design of the system’s architecture.

Physical and Digital Infrastructure

RAJAGOPALAN: You work oftentimes in the space of physical infrastructure, whether it’s trying to get clean water to reach the first mile or road safety and so on. And Nandan’s work on the digital infrastructure—he managed to build out the digital infrastructure platform for the entire country faster than it takes most people to agitate and figure out how to build a road.

Is this frustrating for you in terms of this huge gap between physical and digital infrastructure, or is this again a question of just India has always had this problem—it’s leapfrogged, it gets left behind? India had virtually very, very few fixed-line telephones, and even after liberalization, telecom liberalization, we saw that phones went up a little bit, but fixed-line telephones never really took off like the rest of the world. We just jumped straight to cellular phones and smartphone technology. We have fantastic penetration there.

This leapfrogging problem, do you view it as a frustration, like, “Why can’t we do it in the physical infrastructure space?” Or is this also an opportunity to improve the physical infrastructure? How do you view this?

NILEKANI: I’ve really begun to understand Nandan’s work. I’ve been watching now since 2009, and we’ve had some healthy debates along the way because for the state, of course, it is easy to roll out a very large-scale public infra. Of course, the digital ID project was done very, very quickly, I must say. I think that we are lucky to be able to leapfrog certain—otherwise, if you are stuck in a legacy framework, which you’re not, it’s much harder to change those. It’s much easier for us to have done this.

I believe India has some of the most sophisticated public digital infra in the world, and especially for a country like ours, it was built out quite rapidly. I have learned in this last decade and little more that perhaps this leapfrogging and this amazing social adoption of the digital technology, where everybody has become savvy about using digital services to find a rung on this ladder of aspiration, it’s been amazing to watch.

I have been wondering—one question that is interesting me of late—could this perhaps form the foundations of a different kind of economic democracy? This economic democracy, which is not like how China did its economic miracle but quite different, which allows horizontal relationships, economic relationships to be formed between small entities. Is the local grocer and the supplier very different from the large scale?

I’m wondering whether this might unleash a different kind of economic democracy, whether 300 or so million people still waiting to climb faster up that ladder may get new chances that we can’t imagine yet through access to credit, to all kinds of things. What would that do even to the development of the unfinished agenda of social and political democracy? I think this will play out over the next few years. I think it’s going to be fascinating to watch.

RAJAGOPALAN: I completely agree with you on how the digital public infrastructure can actually democratize—we talked about civil association. It basically democratizes economic association. You can have peer-to-peer transactions. You can directly transact with your vegetable vendor and your auto rickshaw driver without necessarily having a state or a bank intermediary having to go through the transaction.

The fantastic thing about the digital public’s infrastructure—again, wearing my economist hat, we would say it dramatically reduces transactions costs, which is the main thing. For me, the even more interesting thing is, so far, I believe for India’s set of UPI payments—I’m just talking about UPI within the India Stack—about 6.5% to 7% of the people account for about 45% of the spend right now, which is very consistent with the rest of India. In India, about the top 12% to 15% spend about 45% of all the consumption expenditure.

Some people say, “Oh, it’s again a project for the elite and those who have e-wallets,” and so on. Do you think about democratization as everyone needs to participate, or the way I think about it, which is reduce barriers to entry and eventually people will participate? For me, democratizing the payment system is more about reducing barriers to access. One day they will come if you build.

NILEKANI: Yes, I 100% think so. That it can’t all happen at once. 700 million smartphones, and almost 80% of the people have at least shared access, if not their own private phones. That is huge democratization. We don’t even know what that means to people. I think it really means a lot. While I think we have to watch out that, of course, the elite will have capture of any infra that is built out. Obviously, the elite will get it first, but just think how quickly, how rapidly access has gone to the bottom of—I always imagine India, thanks to one of my mentors, not as a pyramid, but as a diamond, like a fat diamond.

There is top elite narrow at the top of this diamond, and some very struggling people at the bottom tip of this diamond. The bottom tip is trying to move up into the fat middle. I think this is allowing that to happen. It’s not quite reached the bottom of this diamond, but it’s reached pretty close there through this kind of access to public services through mobile telephony. Now we are going to see a lot more happening in transport and mobility with electric scooter. All the prices are going to go down. You’re going to see a lot of things. I shouldn’t try to sound too much like my husband. We should get back to the samaaj side of this conversation. This is mostly a pitch.

Access to Credit

RAJAGOPALAN: No. You know, the samaaj side of the conversation—so for instance, one thing I’m quite excited about on the India Stack is Open Credit Enablement Network. Did I say that right? Yes. The Open Credit Enablement Network. This side of the India Stack basically to me is very much also in line with samaaj because once upon a time, the government ostensibly decided to own banks because they wanted to reach the first mile. They wanted rural penetration and so on.

This in one sense dramatically reduces the barriers to entry for someone to get credit just based on their past record of payments, or past record of service delivery and so on, without posting any collateral. This is literally a report card of a person’s ability to have less risky capital. These are the sorts of things I’m particularly optimistic about, because we don’t think of credit as part of samaaj, but credit enables samaaj to participate on a much more long-term and intertemporal basis.

In some senses, these things are deeply entwined. It’s very hard to say one thing is only market or one thing is only society. It’s becoming much more complex, and the digital public’s infrastructure space reduces the transactions cost of that complexity. Maybe I’m being too evangelistic, I don’t know.

NILEKANI: No, I think you’re right. Also, credit usually came through circles of trust, right?

RAJAGOPALAN: Yes, known networks.

NILEKANI: So much intermediated by caste and community. Now, if you can go beyond that, then you can create a much more inclusive, equitable and widespread—you can increase that circle of trust through policies, laws and enabling infra. Obviously, that is much more desirable than what it used to be. Many people believe that this access to timely credit might help pull a lot of people out of—they may be stuck in a little bit of low equilibrium, but can we pull them out of the low equilibrium?

RAJAGOPALAN: Yes. Especially things like education loans, right? It’s very difficult for poor people to post collateral. SBI, until very recently—I think they still do ask for huge amounts of collateral to be posted for education loans, which means only the rich, property-owning class can actually afford it. With education, the advantage is you can literally get a report card.

We can actually value the human capital and the potential, like Ambedkar, and say, “This is an incredibly smart student but obviously cannot post any collateral.” Maybe, again, I’m just an optimistic person. These sorts of things make me very optimistic about democratizing, whether it’s through cellphones and other things.

NILEKANI: Yes, I wonder how Ambedkar would think of it. His own college fees at Elphinstone College, which I also went to in Mumbai, were actually apparently paid by a progressive maharaja from Baroda.

RAJAGOPALAN: Yes, Baroda. As was his Columbia education, actually.

NILEKANI: Yes. Hopefully you don’t need philanthropy except a small amount, maybe a little bit on the edges to allow everybody to get a decent education.

RAJAGOPALAN: No, absolutely.

NILEKANI: You create the systems that allow everybody to get an education without needing necessarily the philanthropy or the kindness of the rich.

Internal Contradictions

RAJAGOPALAN: Yes. Here, I want to come back to you and your background and your work. I feel like there are three aspects to your career. You’ve been a journalist and a writer for a very long time. This is a side of your life which you’ve never really halted or stopped, even though you may not work formally for a news publication.

You have a side as an activist. This goes back about 30 years with literally on-the-ground agitation for road safety and things like that, but more broadly through your direct or sort of background support for some of these organizations. The third is as a philanthropist, which is much more recent, after Infosys took off and the family decided to set up this foundation.

Now, when I think about these three sides—when I think about a journalist, you think about neutrality, someone who’s just looking at the facts and reporting them in a fairly impartial way or chronicling stories. When I think of an activist, I think of someone who is actively disrupting. There’s a disruptive aspect, not a destructive necessarily, but a disruptive aspect.

When I think about philanthropists, I think about people who are builders, long-term thinking and building organizations. Do these different sides ever come into conflict, your ability to be neutral, your ability to disrupt and your ability to build very long-term institutions that will outlast many generations?

NILEKANI: Well, sometimes, but one of the things I learned in my life is to hold contradictions right from my childhood. I think it’s all right. You have to allow contradictions to be held and understand them. Luckily, these happened in different stages of my life. I could be a journalist, and I realized as a journalist, one learns a lot about samaajsarkaar and bazaar, because when I was in Bombay Magazine or Sunday Magazine, we had to report on everything in Bombay, from Bollywood to crime to political scandals to everything. That was samaajsarkaar and bazaar.

From there, I learned also about some of the aspects of society that I personally wanted to be involved in changing. There are many things that agitate us because we want things to be better. Then I entered the phase of my life where I was no longer being an impartial journalist but actively working with many other people to say, “Let’s make our roads safer,” or “Let’s improve our government schools,” or “Let’s improve access to water,” or “Let’s put a book in every child’s hand.” That’s where I was in the phase of myself helping to implement certain changes, together with hundreds of great people to do that.

Then I gently came out of that phase to become a philanthropist, where I could support people who were trying to create positive social change. These were three distinct phases actually, in some sense, in my life. The contradictions between them—I don’t need to be that neutral anymore because I’m not writing as a journalist. Now when I’m writing, I’m writing opinion pieces about what I believe in. And I’m supporting causes that I believe in, which are mainly about democracy, freedom, justice, inclusion, environmental issues, et cetera.

RAJAGOPALAN: Do you ever feel like you have to hold back? That’s the day-to-day question, how this conflict or contradiction plays out. Are you in rooms where you are suddenly like, “Oh, I’m not the activist here; I’m not the journalist here. The way I ask questions will be different,” or “The way I support this cause will be different”? Do you have to actively do that?

NILEKANI: No, you have to show a great amount of restraint as a donor or a philanthropist, because the last thing you want is donor-driven agendas. If you’re implementing yourself, then you do what you want to do. But if you are supporting other people, then you have to trust them, and you have to let go of some of the opinions you may have.

You have to trust that they know what they’re doing in their context. You have to definitely show a lot of restraint and humility as a philanthropist, because you are allowing social change makers to do what they do best, and donors don’t have all the wisdom they think they have. Yes, definitely, you have to hold back a lot, as you say. I may have a certain opinion on, say, privatization of water or whatever that may be, but if I’m supporting an organization that has a different view—in fact, I am known to be, I guess, a little unconventional in the sense that in all my portfolios, many times I’m supporting organizations that have radically different views from each other.

Because I don’t think anybody has the answers, frankly. I believe, like in nature, you have to create all sorts of experiments. Some will march ahead and prove to be more successful than others, but many different ideas need to be tried seriously and backed and allowed to play out. In that sense, the ability to hold even those contradictions, I guess, is something that I treasure.

RAJAGOPALAN: No, a portfolio approach is great in everything. It’s great when you’re investing in the stock market. It’s great when you’re investing in society as a philanthropist.

Philanthropic Ecosystem in India

RAJAGOPALAN: In India, we have not a great track record of professionally run philanthropies. There are many reasons for it. One, most people think of giving in a very charitable sense. They’re doing charity instead of philanthropy. I can see that in a country like India, where literally outside your doorstep there are people who are starving. There are people whose kids need to go to school. It’s a very paternalistic sort of, “Let me help so-and-so.”

NILEKANI: I must say, though, luckily, not that many people starving now.

RAJAGOPALAN: Yes, of course.

NILEKANI: In south India it’s really, really hard to find any poverty anymore, thank goodness.

RAJAGOPALAN: I think it’s salient in my mind because of the pandemic. You know, again, how people just came out in very large numbers to make sure that nobody’s really left behind, everyone is comfortable, whether it was food banks and distribution or helping ensure people’s transport back to their village. In India, most people really think about giving as charitable giving to the end goal that you can see and touch and feel, almost to an individual level. Yes. Very visibly.

NILEKANI: To visibly alleviate suffering.

RAJAGOPALAN: We don’t have too much in terms of very long-term thinking of more abstract ideas. I can think of maybe the Tatas, who set up a very professional philanthropic side or wing to their endeavors. There were a number of old Parsi families in Bombay going back about 150 years who tried to build out all these long-term infrastructure questions: universities, bridges, so on.

But we don’t see too much of that. What is it about the Indian ecosystem? Is it a cultural thing that we are much more in tune with this kind of charitable, visibly reducing suffering kind of state? Is it maybe because of the Gandhian values or something like that? Or is it just that India didn’t have a new class of millionaires and billionaires until 10 years after liberalization?

This also meant that this wasn’t the old business families, the trading families and the business families. After liberalization, India created a new class of people who entered the business sector. They had professionally run firms. In fact, Infosys is famous for being one of the very few large conglomerates where the founders insisted that none of their children will take over the running of Infosys after they step down.

Is that what is driving Nilekani philanthropies and a lot of the newer philanthropies especially coming from young tech founders and things like that? How do you see the space overall? Are we culturally different? Or just, it’s a matter of money, we’ll get there?

NILEKANI: I think, to be fair, there was a lot of philanthropy earlier. The educational institutions and a lot of public infra was set up by business houses—colleges, universities, bridges, parks, many things like that—till about the ’40s, ’50s, ’60s. I think the ’70s after, say, the Bihar famine, you got a lot of new NGOs coming up.

Philanthropy came in its wake because they set up really important movements, whether it was MYRADA in the south for the Bangladeshi refugees that came in post ’71. After the Bihar famine, there were things like PRADAN. There were many very large NGOs that were set up that were funded by both foreign and Indian philanthropy. It’s not like we haven’t had examples of all that as well.

It is true that post-liberalization, first-generation new wealth such as we came into had much more freedom. Otherwise industrial families were mostly giving generation to generation, and had to continue capital formation within their families, and perhaps did not have that much freedom to give it away. People like us, we are not obligated to pass on our money to the next generation, nor did we receive it from our parents. We have extreme freedom in how we dispense with it. I think there’s a whole new class of philanthropists who have that kind of freedom.

There is also a whole new class of philanthropists who now finally feel so secure in their wealth that they can give away much more with much more risk-taking. You are definitely seeing in the cultural space a lot of innovation. You are seeing in healthcare a lot of innovation. Of course, education continues to be very big. But you are beginning to see now, we are talking about some philanthropy in justice, some philanthropy in media. There are new areas opening up with new philanthropy in India, and I sincerely hope people are talking about collaborative philanthropy.

We are talking about now there is something called the Grow Fund, for example, where we are saying we’ll come together to do capacity building of civil society. There are a lot of new trends in Indian philanthropy growing stronger, and I do hope it continues.

RAJAGOPALAN: One area where I still find Nilekani philanthropies to be different (perhaps not the only one, but still different) is, even the business houses and families who managed to actually build out, not just to alleviate pain and suffering, but say build out universities and colleges and bridges and all the examples you gave, it was still very much brick-and-mortar thinking, something where we can hang a plaque and a name.

Whereas one of the things I observe about Nilekani Philanthropies is the support for ideas, which is a marked difference. We don’t have too many philanthropies, outside of maybe the Tata Trust and Nilekani Philanthropies, which support abstract ideas where one day eventually if the idea grows, it’s not going to be a Rohini Nilekani idea. There is no plaque to hang there.

Is that another cultural difference? That you will have BITS Pilani, which is the Birla Institute of Technology. It’s an excellent place, of course—ideas foster, innovation fosters—but that kind of philanthropy is still very much where you can touch and feel what you gave money to. You can visibly see it, as opposed to you are much more comfortable with abstraction.

NILEKANI: I think a lot more people are doing many more things that are looking at the source of the problem, and there are people supporting the think tanks of India. New think tanks like Takshashila and IIHS—so many new philanthropists have come forward to support IIHS, for example, which is the Indian Institute for Human Settlements, which is looking at training the next generation of urban professionals and creating better public policy for urban India.

There are people thinking long term and doing a lot more philanthropy. We are talking to so many people. There is interest. Many of the other Infosys founders like Shibulal are doing things like ShikshaLokam, which is how do you build the capacity of the leadership of the education system? The Piramals are working on the Tribal Health Initiative. People are thinking system-wide where you can’t hang necessarily plaques. Rainmatter Foundation, that is the Zerodha founders, they are looking at issues of climate change where you certainly can’t hang any plaques, but those are the most wicked problems to solve. People are beginning to come into this space very definitely.

But philanthropy can’t do it on its own. I come back to my favorite subject, which is, unless you have a thriving civil society that is going to be able to implement some of these things, and create all the new civic formations to hold those ideas, and to put the public pressure for new public policy formation, the philanthropy by itself may not do it. It’s a reciprocal process where civil society comes up with some of the ideation, and then philanthropy backs it.

Regulating Foreign Contributions and CSR

RAJAGOPALAN: Do you feel in one area, where you talked about this two-way street between philanthropy and civil society, one area where the government is kind of cannibalizing this feedback loop is by clamping down on funding? One is, there is just a very long list of requirements and oversight that is built into any kind of civil society NGO institution that they need to declare they can be audited.

In particular, foreign funding has come under a lot of scrutiny. This of course has been going on for now, not just this government and the previous government, but even the one before that, but it is now taking on a new shape. I’m in particular talking about the FCRA and the FCRA licensing and audit system. How does the government regulating or scrutinizing this area impact philanthropists and the civil society movement and that linkage between the two?

NILEKANI: No, it’s impacting it a lot. There have been many more regulations on civil society. From what I can understand, the government is beginning to feel that, why should we have foreign influence on, say, policymaking institutions? The government clearly feels that we should have more homegrown influences and that foreign money should come in only for some things. Maybe in foreign direct investment into the economic infrastructure, or economic goods and services.

But that when it comes to the nonprofit side, that it should be probably more homegrown philanthropy and homegrown ideas. I think they’re coming from that space, and that’s why they’re clamping down. It is affecting people who were very much used to foreign money coming in for certain kinds of civil society work. The civil society groups have been adjusting. I think we will see more, not less of that for some time, and I think partly it’s because a new form of trust needs to build between civil society institutions and the government.

I think civil society institutions also need to do much better storytelling and much more groundwork to build those relationships of trust. We are definitely in some kind of transition, and I think it’s a call to action to Indian philanthropists and to the Indian wealthy, that there are many unfinished projects in the country. Some of them have definitely to do with human rights as well, and who better to work in those spaces than Indian philanthropists? In that sense, I think there is a real opportunity for Indian philanthropy to grow here.

RAJAGOPALAN: I agree with you, but there’s one side of this where I almost feel like there’s sometimes some cognitive dissonance within government institutions. Where on the one hand it literally criminalizes companies and people working at these companies who don’t meet the 2% CSR requirement. There’s a criminal penalty associated with it, right? Now, CSR is wonderful, and it’s done lots of great things, especially during the pandemic. We saw how useful it is in supporting a lot of the civil society work.

On the one hand there seems to be this scarcity-driven model, “Oh, we have a shortage of money coming into the NGO sector, and we must literally, at the point of a gun, force companies to do this.” And on the other hand it’s like, “Oh, we don’t need the foreign funding.” In my sense it’s like, it’s got to be one or the other. Of course, we have to scrutinize questions of money laundering, or money going to terrorism or something like that, but it just feels very strange. I think I understand your interpretation of “Ideas need to be homegrown, as opposed to gadgets and widgets can have investment coming from abroad,” so that might be one point of view.

NILEKANI: I don’t know. This is what I think government’s idea is, not mine, but this is how the state seems to be thinking right now. Therefore, their stopping foreign money coming into civil society is an ideological position. It’s a political position. The CSR regime was started by the previous government. Actually, at that time I was quite taken aback and wasn’t really sure it was going to work. It seemed to me like a tax by another name.

RAJAGOPALAN: Exactly.

NILEKANI: And whether business houses were even suited to doing the work of civil society, I wasn’t very sure. Some surprising success stories have come out in these 10 years of CSR, but I think the jury is still out on whether that’s the greatest idea. Whether isn’t it better to just tax that 2% or 5% or whatever you want, and then strengthen state capacity to deliver? I think the jury is still out on that, but surprisingly, it’s worked out better than I had suspected.

We were some of the voices speaking out against it when the law came into being. Some good things have come out, but clearly, it has also become something that constrains corporations. It is up to them to continue the conversation with the state as to how this can be better implemented.

RAJAGOPALAN: And I think the criminal penalty absolutely must go away because it’s so crazy.

NILEKANI: Well, the criminal penalty, Shruti, this bothers me as a citizen, that many of our laws are made without necessarily a rational structure of proportionality. One of the projects we are working with—and we will work closely with government and the justice system—has to do with, do we need to decriminalize some of the provisions of many of our laws?

We have some laws which don’t make too much sense in terms of how harsh the potential punishment is. If you fly a kite with a wrong manja, it’s actually a scope to put you in prison, or if you walk your dog wrong—100 things which actually criminalize ordinary human failings. I think there’s a lot of work to be done. This government and the previous government have actually taken some of the colonial laws and modernized and updated them, but I think generally there is a lot of work to be done to decriminalize several provisions of Indian law across the board.

RAJAGOPALAN: My favorite is tree cutting. When I started law school, my next-door neighbor actually called me in and said, “We need your advice since you’re in law school. Can we cut this tree?” Because there are a number of laws. Whether it’s like at the highest level, the Forestry Act, and local level, both the municipal and the Delhi state and Haryana state and so on. They all have laws that actually carry a six months to two years criminal penalty for cutting a tree without permission.

NILEKANI: Many of them are nonbailable offenses. The longest time in Karnataka if you cut a sandalwood tree, you would have to go to jail, and that the perverse incentives that come out of these things, and the unintended consequences of hastily made laws—we created Veerappan, a sandalwood smuggler—and all the things that happened because of that, simply because of poorly framed laws. There’s a lot of work to be done, and there are many good organizations that are in my portfolio that are working with government and with the system to create better laws and to reduce internal contradictions and to set better standards for lawmaking itself.

Which takes me to—the thing is, there is no demand on our lawmakers at all from the public. People don’t see necessarily the relationship of their good life and a good law. There needs to be a much-deepened discourse on why good laws make for good societies. I think we don’t have enough of that.

Citizens vs. Subjects

RAJAGOPALAN: Also, I feel like somehow that colonial mindset of the state-citizen relationship has never quite gone away, in the sense that we are not citizens; we are treated as subjects. I especially see that in the in the context of foreign contributions, because when you see something like the prime minister’s fund, that is allowed to get foreign donations with zero transparency. You can’t file an RTI to actually figure out who gave money to the prime minister’s fund.

It’s not just the prime minister; I’m sure every state government has something like this. It’s the same thing for campaign contributions and electoral bonds. It’s completely anonymous, there is no oversight built into it, there’s no transparency, it’s completely opaque. The most important thing in a functional democracy where it’s a state-citizen relationship is that actually it is the state that is accountable to the citizen. When you flip it over and make it a state-subject relationship, it’s the subject who’s accountable to the state.

At a very deep cultural level, also, we have something to figure out, how to navigate this. How do we go from being subjects to becoming citizens? Maybe that’s a longer-term project.

NILEKANI: That’s kind of new. As I said, before independence, the citizen-state relationship was very different. It is much later that you come into this idea that people have, and that is done through all sorts of handouts and doles that become the norm, and the mai-baap, father-mother state emerges. Especially in the ’70s, where you expect the state to actually give you doles, and a lot of those are arbitrary decisions made, not that you claim as a right, but are given to you almost as some kind of benefaction from the state. That is what has to change, and people are beginning to see the difference between a state that makes universal goods and services which you can claim as your right.

Some of the public digital infra today is making that difference, where you can claim as an ordinary citizen your right without necessarily becoming a supplicant or a beneficiary. I think a new citizen will emerge from that, because this generation is much more literate. We have the first fully literate generation in India. The parents of the young ones today are the first literate generation. You are going to see different forms of citizen demand coming. I think the politicians are very aware and very close to this change.

Definitely, there is still a very high demand on the state to do everything, but the conversation—in my book, at least, and in my work, I keep making the case that we are citizens first. We are not consumers of the market first. We are not subjects of the state first, and we have to put forward our citizen identity. Nobody’s going to do that for us. We have to do it for ourselves. The state is much happier to see us as a subject, and of course, James Scott’s “Seeing Like a State”—many people in your podcast refer to that. How do we see ourselves as citizens so that the state doesn’t see us as subjects?

There’s a lot of work to be done on the samaaj. That’s where I work. I think that is a continuing work in a democracy. How do you develop the societal muscle of citizenship? What more needs to be done for people to see themselves as effective citizens who are continuously trying to improve the state of their society and their democracy?

And that this actually should also give reciprocal joy, happiness, satisfaction. It’s not only a duty element. We see that. And why do so many people join civil society movements, organizations, ideas, institution building? Because human beings are meant to be social, create reciprocities, do things that create universal and not necessarily private benefit. It is that energy that drives the larger public good through civic action. We need to focus more on that; at least I try to in my work.

Optimism

RAJAGOPALAN: From a philanthropist point of view, typically the most pressing problems in society are the ones that come to your table. There are lots of claims, there are lots of people need money, and you have to navigate that choice in some way. Oftentimes it’s, “Oh my God, this thing is completely broken, and that thing is completely broken, and that needs fixing.”

On the other hand, you seem to be a very optimistic person who is always looking forward to changing things, who is very happy with incremental change and wants to keep pushing forward. Are you overall optimistic or pessimistic about what’s happening in India today? And then I’ll ask you the same question. Are you optimistic or pessimistic about the future?

NILEKANI: I think you have to be an optimist. I think it’s too late for pessimism, so you have to be optimistic. I say that hope is the new religion. Hope is, I say, a very positive thing—not empty hope, but hope that drives you to positive action. Because there are always going to be things that are going wrong, and there’s always hope that human compassion, empathy, the power of human ideas, the power of human organization, we are always trying to change the world for the better. I think optimism of the will especially—even if there is some pessimism of the intellect, I think optimism of the will is almost required today, given that we have very large problems like climate change that we all have to work on.

When I think of it, I was talking to a friend: Imagine that eight billion people, for the first time in human history, are together in some way or the other, joined in this collective responsibility to heal this planet. Can you imagine that everybody feels in some way or another part of this grand human mission? Whether we succeed or not, we don’t know, but we are all going to have to try, and who knows what boundless energies and virtues will come out of this manthan, this churn toward healing and regenerating this planet?

I feel that, especially in India with such a young population—sometimes I wonder, one of the big ideas playing out in the world today is like that schism between the idea of public order and individual freedom. I feel like something is getting reset. Even though technologies are enabling individual expression and freedom, there seems to be a demand and harkening back to an almost old Eastern idea of public order. These two ideas are playing out in the public spaces.

It’ll be very interesting to see, in a young country like India, what prevails in this contest between how much can you restrict individual actions and freedoms to create the idea of a certain public order. I think that’s playing out. I’m very optimistic that young people want their freedoms and want their ability to experiment in their personal lives and in their social spaces and definitely in their livelihoods. I think that grand thing is playing out in India right now. With some difficulties, as everywhere in the world—there seems to be a trend toward authoritarianism in the pursuit of this public order and development model. That’s playing out in India, but India is so diverse.

They say the map and the territory are different. The headlines and what’s happening in the country are two completely different things. When I travel in the field, that’s when I come back full of hope, that people are doing things to change their surroundings for the better. They have hope; they have optimism. They think things in India are going to get better economically, socially. There is a new sense that India is on the move, and sometimes just having that sense makes that come true because you’re doing things differently. You see that a lot across the country.

RAJAGOPALAN: I completely agree. I live in the United States, and when I’m not in India, all I’m consuming is news and Twitter and opinion pages, and it can leave one feeling a little bit of despair. The moment I visit India, it’s just optimism all the way, because it is so different to be on the ground. As you said, it’s not that the headlines are necessarily untrue, but it is that they are one part of what’s going on in India.

And just the boundless entrepreneurship and energy, especially among young people—India is a very young country. That also makes me very hopeful every time I do visit India. I’ll see you in my next trip to India, and I look forward to that. Thank you so much for doing this. This was such a pleasure. The book is fantastic, and everybody should read it, and I hope you write more books about each of these three aspects, samaajsarkar and bazaar, but especially more on samaaj.

NILEKANI: Thank you so much, Shruti. Thank you for the conversation.

Seen & the Unseen: Rohini Nilekani Pays It Forward

Samaaj came before Sarkaar and Bazaar. We are more than subjects of the state and consumers of the market. Rohini Nilekani joins Amit Varma in episode 317 of The Seen and the Unseen to discuss her life and her learnings, why citizens need to embrace their agency — and why those with wealth have a special responsibility.

Transcript

0:00:05.7 Amit Varma: One of the questions I often ask myself is, how should I live in this world? At one level, this is a question of personal ethics. What bounds do I place on myself when it comes to my behavior? At another level, it’s also a question of responsibility. What do I owe to others apart from not harming them and infringing their rights? This question has perhaps been moot for most people. For most of human ministry, we’ve been shaped by scarcity shaped to worry about ourselves and the people in our immediate vicinity, simply unable to influence the world beyond that, or to help others at scale. But in modern times, thanks to markets and technology, many of us now have the means to help other people at scale. And that brings us to the question, what is my responsibility to others if I have great wealth? I’m not sure this is a question that can be answered coherently from first principles.

0:00:53.4 AV: Each wealthy individual has to decide this for themselves. And if they do decide to use their money to make the world a better place, there are further questions to answer. How should one spend this money? Do you aim for low probability moonshots that can have a crazy outsized impact as many VCs would? Do you play it safe and do only things where you can see the impact right away and you get immediate gratification. Should you be low key about your spending as your personal values might insist or should you make a noise about it so others can also get inspired to follow you? And they have a template to follow. My guest today has spent years using her wealth to make a difference and more interestingly to me, she has constantly been writing, constantly been examining all these nuanced questions, and there are lessons there for all of us.

0:01:41.6 S?: Welcome to the Seen and the Unseen, our weekly podcast on economics, politics, and behavioral science. Please welcome your host, Amit Varma.

0:01:54.2 AV: Welcome to the Seen and the Unseen. My guest today is Rohini Nilekani, who began life as a journalist and writer, made a lot of money with an early investment and has since plunged into spending that money to help other people. She’s also been writing constantly, and I love reading her recent book, Samaaj, Sarkaar, Bazaar: A Citizen-First Approach. Rohini knows the corporate world intimately. She has seen the state up close, and she argues that Samaaj came before Sarkaar or Bazaar that each of us should see ourselves as more than a subject of the state or a consumer in the market. It’s a wonderful book, and I quote from it often during this conversation, so do pick it up right away. She’s an original thinker who questions everything, including herself. I was struck by both her personal and intellectual humility, and especially by one more thing, that she’s still moving, working hard, a work in progress. So many people I know become one thing and then they stay that way, maybe out of complacence or laziness or inertia. I certainly think that can happen to me if I don’t watch out. And so it’s inspiring to have a conversation like this with someone who is so engaged, so alive, so determined to make a change. I think you’ll enjoy this conversation as much as I did, but first, let’s take a quick commercial break.

0:04:02.5 AV: Rohini, welcome to the Seen and the unseen.

0:04:03.0 Rohini Nilekani: Thank you so much, Amit, for having me here.

0:04:05.1 AV: We actually we’ve been talking about doing this for three or four months, and one of the things I was sort of struck by is how you and your team are so meticulous about getting a time about calendarizing and so on and so forth. So the impression I got is okay, We fixed a recording at the end of Jan in I think November or October, we fixed it, that you must be an incredibly busy person and so on and so forth. So I want to kind of start by asking about what do you do in your me time? Like in the course of this conversation, we’ll talk about all the great work that you do in social work, in philanthropy, in writing, all of that. But what do you do in your me time? What’s your personal time?

0:04:48.2 RN: So for the past six years, it’s really trying to get as much time as I can with Tanush, my grandson. But other than that, I really love to go out into the wild. The first chance I get, I’m off into the forest. I read a lot like you, not as much as you and listen to music, walk, meet people like everyone else.

0:05:15.2 AV: And how were the pandemic months for you? Because you wouldn’t have been able to travel, you wouldn’t have been able to go to work, even your interactions with people would’ve been…

0:05:25.7 RN: Actually strangely enough, I was able to use the pandemic to travel because except for the shutdown times, the Karnataka forests were open.

0:05:33.3 AV: Wow.

0:05:34.1 RN: So Kabini, the forest was open, which is four hours from my home. And I spent 80 days in the forest during the two years of the pandemic. I would just push off. At that time I was having this romance with the black panther, local black panther there, who they call Saaya. And I decided I need to see him for whatever reason. And so I used to spend a lot of time, I was also part of a team that was making a film there, I mean a very peripheral part of the team. So we were able to go into the forest and it was really a marvelous time I had, so the pandemic was special, plus my grandson lives next to my home. Many grandparents couldn’t see their grandchildren. One of the big things that made older people lonely was they were cut off from their families in those two years. But we were very lucky we had our loved ones around us.

0:06:19.1 AV: How was it for him?

0:06:21.1 RN: For the baby?

0:06:22.3 AV: Yeah.

0:06:22.4 RN: Yeah these children who were two, three years old, when the pandemic hit before they had time to make social formations, they suddenly got out of that whole peer group interaction. Luckily for my grandson his, the nanny’s children live right in the compound, and they were very kind and they took him under their wing. So he always had playmates. But I saw a lot of children become isolated and fearful of adults when they went back to school. When we started looking at what teachers were saying, one of the things that was very stuck when I heard the feedback that my teams gave was that the adults said that they no longer look to each other first, their eye contact is first with the adults because they wouldn’t meet, they would look at the the teacher, but they wouldn’t… First few months wouldn’t talk to each other laterally to their peers because they had lost touch with other children.

0:07:18.7 AV: Wow. I mean, I guess it’ll be years before we fully know the impact of COVID on kids at this kind of formative stage.

0:07:27.4 RN: But kids are very resilient, Amit. They’ve already gone back. You can see they’ve already gone back to their earlier practices. Now learning loss is a whole different thing, but I hope if we adults do the right thing, the learning loss can be bridged, but not if we don’t. Because the ASA report just came out and you could see the impact of the pandemic. Many of the learning levels have gone back to 2012 across the country. A lot of progress had been made in till 2018, ’19, and these two years caused a massive slip back. The good news is that the education system is well aware of it. So hopefully in this year especially, we should be able to help most children catch up. Fingers crossed. Because it’s so critical, not only for every child, but really for the country. So critical.

0:08:18.1 AV: So let me take you back to the child you were.

0:08:20.3 RN: Yes.

0:08:20.9 AV: Tell me about your years growing up in you know, you grew, you’ve mentioned you grew up in a middle class household in Bombay and so on. So tell me a bit about those years, your family.

0:08:30.4 RN: Yeah. I was born in Mumbai in 1959 and cusp of new decade. So the ’60s were my childhood. And you know, when I look back now, what a wonderful, easy, comfortable, fun childhood it was because what I call normal middle class is probably already a very privileged setting in India. For us, it felt like normal middle class then we lived in apartment buildings. My father was a salaried professional, so when he moved jobs, we would have to move houses. But that was all in South Bombay, which is now, if you look at it, the very elite part of the country. But we lived like it was definitely not a rich life, but it was rich in many other ways. There was love, there was friendship, there was education. But what strikes me now in that carefree childhood, playing downstairs, we played strange games like French cricket because there wasn’t a place to run around.

0:09:28.4 RN: So we had to turning the bat around our bodies was one run that was so much fun. But I realize now that the safety in my childhood is something many people can take for granted today. We could walk anywhere in the streets of Bombay, and our parents also didn’t seem to restrict us too much. We would go outside the gates, Bombay itself, Mumbai, that was Bombay really. It became Mumbai later. It was Mumbai earlier, I guess Mumba Devi, but the public infrastructure, now, when I think of it, we had running water 24 by seven. We had electricity, never faced blackouts till I came to Kanataka. And we had wonderful public transport, bus number 84 still I remember taking everywhere. We had, as I said, safety on the roads. We had, there were playgrounds for people. Like the Maidans, the sea was there so people could walk along the seashore.

0:10:23.9 RN: So many things when I think of that allowed us to not necessarily want so much because a lot of it was available in the public domain. Going to movie theaters was not a big deal, a meal outside. There was a sandwich well outside my building gate. Started with 50 paise for a marvelous triple decker sandwich, and then it became one rupee, which we were really upset about and so on and so forth. But what I mean is now, when I think of it for the middle class life was not that now you have to struggle through the traffic everywhere in the country, so much deficit of public infrastructure, it has not caught up with the rate of population growth. But now, when I think back, Bombay was really bliss.

0:11:06.7 AV: Yeah. And just to you brought back old memories of mine by saying French cricket, just for those of my listeners who may not know what it is. Basically, you’re not allowed to move your feet, so your feet are exactly as they are. And then you hit the ball somewhere and the bowler has to go to that place where the ball went and ball from there. No matter what the angle is. So if you hit a ball to long leg or something, you’ve really got to twist your body to play the next one.

0:11:30.4 RN: And sometimes, because you would trip and fall and you’re out.

[foreign language]

0:11:33.5 AV: So at that point where you are kind of growing up through the ’60s and the ’70s and all of that, what’s your conception of yourself and what your life is going to be? Like are you a kid who reads a lot? Is it from that time that you decide that you want to write? Because of course, you became a journalist and you’ve written many, many children’s books apart from Sarkaar, Samaaj, Bazaar. So and your columns and all of that. So what were you like as a child? What was your kind of vision for what you want to go on and do?

0:12:09.4 RN: Definitely the creative side appealed to me and writing and words, because yeah, I started reading at four over my sister’s shoulder, or we were not taught that formally, but somehow we learned quickly how to read and I would read all the time. I mean, my mother had to literally drag me as I hide sometimes, because I had some duties in the house, which I hate, like wiping down the furniture off the dust. And I would avoid it and avoid it and be in the middle of just wrapped up in the pages of a book, and she would’ve to drag me out of there. So yeah, reading first and because of reading, writing, so I used to write really bad poems from the age of five. So yeah, I could see myself as a writer. I would definitely have been writing something that was how I would see myself on the creative side for sure.

0:12:57.0 RN: So yeah, we grew up among books. Now, when I look back, I regret that a lot of it was English. My parents were among that generation post-independence that wanted to be upwardly mobile in an urban way. My father’s family came from [0:13:13.3] ____ side, Kanapu side actually, which is now in Karnataka. And my mother’s side was from Dahannu, which is one 20 kilometers north of Mumbai, both rural settings. And that whole generation obviously came to Bombay, Delhi, the big cities, to make their fortunes. What they had was education, and they were able to convert that to prosperity for their themselves and the next generation. So this family came for that to Mumbai. And I think that meant in those days that their children had to be educated in English to be upwardly mobile and belong to this new modern India. And so I feel bad because my mother was a Marathi and Sanskrit scholar, and we saw that, but we also felt that we had to belong to the world of English education.

0:14:03.4 RN: So my one regret is we didn’t, I didn’t read Marathi, my mother tongue books in Marathi… I would hear things a lot from my mother, but I still regret that I didn’t read early, because then after that, it’s a bit of a struggle to go back to another language. People have done it. I have been less successful. But yeah, so we read a lot of English books and what was available at that time was, of course there were some comics that told us about all the epics, etcetera, and Indian history. But inevitably we were reading Enid Blyton. And now when you see how much of Enid Blyton is aimed to be redacted, but I always feel how innocently we read Enid Blyton, how much fun it was. We didn’t think of the racism, we didn’t think of anything. I wonder if we even took it like that. But I suppose I shouldn’t say that because when I was four, when I was five, when I was six, I was more enjoying what the children were able to do in terms of the freedoms they appeared to have than think through what it all meant in a society. But yeah, you’re surrounded by books like that till when I started reading the bigger books at about 10 or 11 or 12. Yeah.

0:15:08.3 AV: Yeah. I guess from sort of my generation and your generation, I think what we kind of share is there just weren’t that many books. So we’ve all read Enid Blyton, we’ve all read Famous Five, Mala Ritas, all of that. Yeah. And I guess everything.

0:15:21.5 RN: William. There was that William.

0:15:21.6 AV: Just, Willie William. Yeah.

0:15:25.3 RN: And then there was there were a few even [0:15:25.4] ____ I remember reading, there were a few other things. Now I have to think back, but yeah, Nancy Drew, Hardy Boys or whatever, but yeah, they were pretty, there was a definite pattern to what they were writing about those authors. Yeah.

0:15:43.6 AV: Give me a sense of the kind of values that pervaded the household, because from what I can make out, there are like two sets of possible values, and one is that you have these upwardly mobile parents who want a good life and they’ve come from different places and they’re in Mumbai. And you’ve mentioned that you were taught that, “Wealth does not come from possessions or money, but a good education and how it is applied.” And again, I think that would be common values that a lot of parents of that generation would’ve had, because that is a one road out. So you were taught the importance of education. You were taught the importance of frugality because times of scarcity finish what you got on your plate and all of that. And also the sort of English is an aspirational thing.

0:16:27.9 AV: And I guess that’s one set of values, which is in that new independent India. And another set of values, I guess would’ve come further back from your grandparents, like you’ve mentioned your grandfather, Babasaheb Soman, who, A, he was in the legal profession, but he would spend most of his time convincing his clients that don’t go to court, let’s find an easy solution, even though it’s hitting his wallet when he does that. And he’s someone who kind of give up everything to join Gandhiji in the Champaran movement and all of that. So there’s a certain lesson there of values and self-sacrifice and something that is bigger than oneself. And equally, you talk of your grandmother who lived the last 30 years of her life, I think in extreme austerity in just a single room. Again, there being a set of values that surely you don’t have to live that kind of life in a single room, times are better, etcetera, etcetera. But you choose to, because there’s something more fundamental about that.

0:17:26.5 AV: So tell me about these different sort of influences in your childhood, how you looked at them like today, you can perhaps look back on your grandfather as just an individual and admire him for the things that he did. But growing up there, was there a sense that, Oh, no. They’re talking about grandfather again. Because family members then become [0:17:51.6] ____ rules. And of course you never met him, per se, as you point out, but he turns from a family story into part of a much larger history and all of that. So give me a sense of that Mahal, sort of when you’re growing up and how you’re being brought up.

0:18:05.2 RN: Yeah, actually one of the themes in my life is about contradictions. And one of my big journeys I think, is how to live with contradictions without getting overwhelmed by them. So for example, yes, Babasaheb story for me, Babasaheb my paternal grandfather, the stories I heard. And then watching my own paternal grandmother, whom we called Atya. For me that was extremely, extremely inspirational. ‘Cause there’s a part of me which really admires that austerity, that self-discipline, that almost self, well not denial, but actually finding abundance in less, that I find extremely inspiring. ‘Cause I know just how hard it is to do. But on the other side, my mother’s family came from a land owning horticulturists that were doing pretty well. And with all its in those days, big landed farmer, there’s a kind of almost a feudal sort of establishment over there that we used to go to all the time.

0:19:07.9 RN: And then on, so that was on my paternal side. On my maternal side, you had this Babasaheb, Gandhi and all the stories we heard. Then Atya, when her son was chief of naval staff, my father’s brother was Admiral Soman, second chief of naval staff of India. And when he is at the high chief of state in those Lutyens bungalow she chose to go to Alandi, which is the home of Dnyaneshwar not far from Pune, and stay in the vicinity of the temple for 20 years in a single room. And I just somehow thought that was remarkable. And on this side, of course, my parents were upwardly mobile, but they had to stay within their means. What they meant by upwardly mobile is our children’s future should be good. I think that’s everything else for the three girls, their daughters, and no son, unfortunately for them.

0:19:56.3 RN: And I’m sure my mother would’ve liked a son, but yeah, we were, and she did whatever she could with whatever means she had to make every rupee stretch so that her daughters would never want for anything. So there’s some contradictions on these things, and even politically, but I must say Atya’s life, Babasaheb’s life inspired me. But most of our vacations were in Dahannu at my maternal grandparents farm. And that was also another form of absolute bliss. Fruit orchard. We used to get mangoes by the bushels, guavas and what are called jambos, which is I think what are they called? Water apples. And I just remember like stacks and stacks of it. Every holiday we were there, we were encouraged to help out. I used to make flower braids, which were then sold at the railway station.

0:20:50.7 RN: I would get 10 paise if they got sold for each braid I made. It’s just so innocent and so marvelous. Yet at the same time, Amit, what stayed with me was the contrast and the contradictions, again, which is on my grandfather’s farm. They were also the laborers and all of them were from the Varli tribal community. And while my poor grandparents were hardly Draconian or anything, the fact is a stark difference between their lives and my vacation life in my grandparents’ home. And from an early childhood, that contrast used to bother me. On this side, I have the inspiration from my paternal parent. Your, of course, my grandfather was also a philanthropist, set up colleges and scholarships and all those things. But their life was like that. And not much about it was questioned then. But those contrasts stayed with me and have stayed with me throughout.

0:21:44.5 RN: So how do you hold all these contradictions, even politically, my families were so different. A lot of my mother’s side actually were very strongly into that time the Janata Dal politics…

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0:22:03.7 RN: And on this side it was obviously Gandhiwadi. So having seen all of that, it’s been interesting to me that India has all these diversities and they occur within families. And so how do you without becoming extreme on any one side, how do you absorb and understand all these many threads? So somewhere in my early teens, all these things started coming into my consciousness much quite early because of what I’m describing. And then of course, in the ’73, ’74 India, I was in quite a situation, politic. There’s no way even for young people to not know what was happening in the country. And ’75, when I joined college, of course the emergency came, and those two years were really interesting in the Indian political scene.

0:22:49.6 RN: So by that, so guess how much was I 13, 14 when 15, when the emergency came about. And it really impacted all of us because we… Those discussions on the emergency were had in every home. What is the emergency? The middle class kind of liked the fact that we finally had cues without… Many middle class people began in Bombay, began to feel, oh, things are in order now. And yet you knew that you were giving up a lot of your freedoms for some unknown good future that the government was telling us was there. And then we saw the politics arise of the alternative to the current government then. And I think it was a big, in two years, my generation who entered while the emergency learnt very quickly about politics outside of our textbooks and classrooms.

0:23:46.5 AV: So a bunch of things I want to double click on here. And the first is, I’m struck by how you mentioned that you’re surrounded by contradictions and you’re getting used to them from an early age. And like one of the themes that I find through all of your writing permeating through is this sort of openness to complexity. That the world is deeply complex, that our country is deeply diverse, and you are open to that. You’re not rushing to judgment anywhere and all of that. And that’s just part of your entire work there. And I was kind of wondering that how much of this sort of openness, which I find too lacking in most people, I find it lacking in the discourse where people take absolute positions, where they stand in judgment over others. Where someone who disagrees with them is not just wrong, but evil and so on and so forth.

0:24:33.9 AV: Our discourse has become very polarized. And equally, some of us, when we think of solutions and we’ll talk about this in more detail later, but when we think of solutions, we’ll come up with this one grand frame and just try to force fit it everywhere and not look at local context and all that. And you seem to have an awareness for this now, this sort of attitude of embracing these contradictions of not being shaped by any one thing. I’m guessing that two kinds of forces play a part in it, that either you’re like this by temperament, let’s perhaps say you’re someone who’s open and who’s just looking around and seeing past those layers. And the other is circumstance that you could grow up in a cocoon and not… And there could be layers of blindness preventing you from seeing various things. What the patriarchy may do, what caste may do, what class may do.

0:25:26.9 AV: And all those layers you may simply never have had the opportunity to look past them and perhaps later in adulthood you do or you never do. So in your own case, circumstances clearly work in favor of making you a more open person because like you said, your paternal side, the Gandhi and your maternal side, you know land landowners, Hindu [0:25:46.6] ____, all of that. So you’re seeing those interesting contrasts there. You’re noticing the Varli tribals who are working as laborers. All of that is there. So circumstances are there, but do you feel that suaba also plays a part? Do you feel that you were always someone who kind of has that openness and that attitude and the ability to hold contradictions? And because a lot of people who reject contradictions, who become dogmatic or rigid in their thinking, I think do so out of intellectual laziness because it is hard work to live with all different ideas together, different notions together.

0:26:21.4 RN: Yeah, no, thank you for this question. It’s a central question I think today in the politic, but my suaba is very… Actually my suaba is not… I’m trying to tame my suaba. Though my mother used to say in Marathi…

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0:26:37.4 RN: There is no medicine for suaba. But so actually I have to tame my suaba, because suaba my is aggressive and I want to win the argument. And I’m now that I’m 63, I’m trying to say that’s not the right thing, but my mind is actually… I am myself such a, a person of so many contradictions that I can see that. And I think, so I would say it’s more circumstance and than my personal suaba because, but as soon as I see one point of view, I can also see the other immediately. So I’ll say something, but I also know the opposite can be true. And I’m comfortable with that.

0:27:11.7 RN: I’ve learnt to be comfortable with that. And I think it’s because of all these things that happened in my life. Because of all our reading, obviously we all read. And because, again, I would say Bombay is one of the star characters in my life and upbringing. Outside my house, we are [0:27:30.7] ____ living in this apartment with all the weight of tradition on us. Next door we have Gujaratis, Marais, Cindis, Punjabis, Muslims, Christians, you name it, were in our building. Of all caste, classes, languages, cultures behaviors, all in one building. And you met them every day. That allows you to see how many ways there are of being. And there is not that much space for conflict in those crowded, the conflicts are quickly resolved because they have to be. So you realize there are pathways to conflict resolution also. And there’s ways to contain contradictions also.

0:28:09.8 RN: So I think in some sense, Bombay taught me that being a journalist taught me that. You were forced to look at every point of view before you wrote your 800 words or whatever you had to write. You had to, you were always ask to ask the other side before you filed. And that also allowed me, so I would say unfortunately it’s not my suaba. I wish it was, but I try to be open, I try to train myself to be open, and I’m quite happy to have more questions and curiosity than certainty. I’m quite happy with that because I can see it in nature as well, because I go out so much in nature. The wonderful people I support through my philanthropy ask so many questions about nature. And if anybody studies nature properly, there is no way you cannot keep your mind open because things contradictory are always happening at the same time in nature, in your own garden, in your in one flower pot, you can see it. Forget about going into the wild.

0:29:05.6 RN: So I think it was less me myself than things that kept happening around me. And all the marvelous books I kept reading that allowed me to see just how much diversity there is and how human beings have this enormous capacity, really enormous capacity. What Peter Watson called in that two volume tome a terrible beauty. So the enormous capacity to do things to each other, which is not very great, but also to do things for each other. That ability for empathy is so immense and so creatively immense that seeing both is very interesting. You can sometimes be depressed, but you can’t be bored.

0:29:55.3 AV: The question I often ask myself with reference to myself, when I look back on myself as someone who, when I was younger, I wasn’t as curious as I should have been. I didn’t have as much humility as I should have had and I certainly didn’t have as much empathy as I should have had. And therefore, the question that strikes me about empathy is that sometimes you are not a particular way and that is fine, but can you work towards it? Can empathy be something that you work towards intentionally in the sense that most of us live our lives with the main character syndrome. That I am the main character in this play. Everyone else is a side character or even a prop. We live like that. But then it’s important to snap ourselves out of that and look at other people as actually being other people.

0:30:44.0 AV: Like Iris Murdoch has this great quote about love where she says that love is a terrible realization that something other than one self is real. Which is so beautiful. But the point is, you should not have that realization only when you are in love. We should carry that with us all the time. And therefore, more and more I think that these are efforts we have to make that I find that to expect everyone, or to expect myself to be naturally humble, to be naturally open, to be naturally empathetic is perhaps not fair. But one can make an intentional effort towards being a more humble, being more open and all of that.

0:31:22.3 AV: And I guess the related question that would tie in with that is that when I look back on myself as a young person in my 20s or as a teenager, it’s almost like an out of body experience. It’s almost like I’m looking at someone else. That guy is not me. That guy is so limited in a hundred different ways. And today I can sit back and construct a story about that person that this is how he became this and construct that story. So with you when you look back on the younger you how much is that also playing a part? Like some people I notice are very sorted when they’re young. They are almost fully shaped when they are young and they don’t change much. Some people like me are just [0:32:03.4] ____ you get shaped over time and so on. And then you look back in hindsight and you can see things that you never did. So what, what was the shaping of Rohini like?

0:32:14.6 RN: No, no, I was definitely a mess. I continue to be a mess. I think how messiness is part of the really what humanity, humanness is all about. But yeah, we kept learning. You were talking about empathy, which I really am interested in as a subject. And of course in neuroscience today we are seeing a lot of things. Why are some people naturally more empathic than other people? And it’s a lot to do with the wiring in our brains, and we have to accept that. But I also believe that you can be trained or train yourself a keen out of curiosity to occupy another person’s shoes. The minute you do that, the very second you are doing that, in some humility, you can never put that toothpaste back in the tube. You will always be able to see from the other person’s point of view.

0:33:03.5 RN: And I think somewhere in our schools, in our families today, if we can encourage more people, especially men who are not necessarily required to be empathetic, to just constantly practice putting yourself in someone else’s position, I think it I the continuous unfinished business of Samaaj to do that because but there but of grace of God goes everyone. So for me that empathy, I think perhaps I had some ability to see distress all the time, and that was distressing for me. Sometimes you close your eyes because you can’t bear it in. You see a lot of poverty in India, in South India now you see much, much less in Bombay you see much, much less than I saw in the ’60s. And there were always, every child has a question, why is that beggar outside the window, outside the bus, outside… Why is that person in that situation and I am not, that’s the first thing that occurs to a child. And if he doesn’t, she or she doesn’t get the right answers, or if the question is pushed down, then I don’t know what happens to that child. But we were able to ask that question and we were able to participate in sharing something. If you had coins, you give coins. If you had something else, you gave something else to the person at the window.

0:34:22.1 RN: But I think that was an important part of… It still remains an important part of my life. Do I have the courage to be empathetic? Just, because now my circumstances are so different, do I still retain? How do I practice the retention of empathy is a very important question for me.

0:34:41.0 RN: And I think, again, the childhood, seeing poverty, seeing so much stark differences helps you, because you don’t get to look away. In India actually you don’t get to look away. Most people can see what’s going on with others less fortunate than them. And in fact it’s, you have to do practice of looking away because if you otherwise, it would be hard for many people to see because then they say, Okay, so what are you doing about it. If you’re seeing so much distress, pain, poverty, what are you doing about it? Is it okay for you to just walk on in your nice, comfortable, whatever life? Is it okay? And for those who don’t want to do something, actually they have to practice not allowing the emotions to rule them. So in my case, I kind of allowed my sentimentality, my ability to feel other people’s distress to actually play a part in my life. And I was able to do that. Now that you’re asking all these questions, one doesn’t sit around talking about oneself like this. So either thank you, Amit or no thank you, Amit. I will decide later.

0:35:50.6 RN: But yeah, I think in some sense that ability to feel empathy, which may be natural, which may be more suaba, I was able to convert to an action plan once we became very wealthy. And I’m able to use that to do my philanthropy. Maybe in that sense, I was able to get some strength from it because sometimes it’s really horrible when you realize how little you can do about other people’s suffering. It can make you numb, [0:36:16.1] ____ how many people suffering can you alleviate. So in that sense, people who are very empathetic also have to suffer themselves quite a bit.

0:36:27.3 AV: So you mentioned neuroscience, I don’t know if you remember, but the first time we I think met over physically at the same place at the same time, was in Ted India…

0:36:37.1 RN: Yeah, Mysore.

0:36:39.6 AV: In Mysore in 2009 where I was one of the Ted fellows and I was hanging out there with the great neuroscientist Vilayanur Ramachandran. Yes. And he was talking about…

0:36:45.3 RN: Tell-Tale brain, what is it? What is the name of that book?

0:36:49.9 AV: I forget which book had just come out, but it had this big chapter on mirror neurons, which he…

0:36:52.3 RN: Yes, exactly.

0:36:53.3 AV: Told us about, and basically for the benefit of my listeners, mirror neurons are those neurons in the brain, which basically when something happens to someone else, you can imagine it happening to you. So automatically empathy comes, which says that in a way we are hardwired for empathy, but also because we are hardwired for so many contradictory things, we are also hardwired for self-delusion because that is one of the ways, that is one of our coping mechanisms to deal with the world. And I think that while it is true that for example, poverty is everywhere. I also think that it’s a case of the seen and the unseen, people block it out. It’s like, I always say that in Bombay there are like two cities and one is a city that is inside the cars, the traffic signal, and the other is a city that is outside where the beggar is begging outside it, and the city inside doesn’t see the city outside. It’s kind of like a parallel thing. And I think that it does take an intentional effort for most people to remind themselves…

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0:37:56.1 AV: I can’t just exactly roll up the window, roll up the sheds.

0:37:57.7 RN: But then look we have a 5000-year system of thought which allows you to believe in karma, at least for the Hindu communities. And in some sense, that’s a nice escape route also. So if you are… It’s like a, I guess in America there’s a political strand which says, you are what you make of yourself. And if you’re poor, that’s because… I don’t believe that. But there is a whole strain of thought which is that you make of yourself your own life. And in that sense, the theory of karma allows you to say that I am like this because of something I good I may have done in my past life, or that person is like this because they may not have and…

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0:38:42.2 RN: So in some sense an escape route for many people. But I do think that we need to be… The idea needs to be better socialized that human beings capacity for empathy is what has got human civilization to this point.

0:38:58.9 AV: There is this lovely quotation, lovely lyric by [0:39:05.1] ____ which one of my recent guests Raghu Jaitley sort of had shared with me. And you mentioned, karma so it came to mind. Where the lines go…

0:39:20.3 AV: And the idea being that religion merely sort of… Religion merely sort of consecrates or puts in a book what is already there in society. And when one thinks of Karma, I think it is a convenient cop out. It is again how do we cope with the terrible miseries around us? And one way of coping with the miseries and making sense of them and finding some meaning is this one particular explanation, which feels to me to be a bit of a cop out, I guess in some senses.

0:39:51.9 RN: I mean, you can look at it as a cop out, but it’s a very interesting theory, however, because it doesn’t allow you, if you look at the theory more carefully, it doesn’t mean that you can cop out. Actually it is laying the ground for you to do better and better deeds in this life. And you have to constantly strive to do good karma now because there is a future life to worry about. So in that sense, while it is a cop out, when you look at that person and you don’t have the energy to do something about another person’s life, it doesn’t absolve you from that duty. It doesn’t absolve you from the duty of trying to do good every minute, whatever “good”. So in that sense, it depends on how you look at it. You could frame it as a cop out, but I think it’s also a pathway and an urgent sort of call to action to do good deeds rather than bad.

0:40:44.9 AV: Divine incentives.

0:40:48.6 RN: Yes, divine incentives for this afterlife, which many people believe in. Yeah.

0:40:54.0 AV: My other sort of issue with it is that it then seems to posit that morality is instrumental that be good because you will have a good afterlife or a good next life or whatever, be good for the sake of your karma. While I think that the ways in which many of us try to frame our moralities and find out what is… Like, I think a central question all of us struggle with is what is the right way for me to live? And I don’t think that a lot of people really answer that in an instrumental way, that I want to live in this way because…

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0:41:26.5 AV: Whatever. So what is your answer to that question for yourself? Or rather, what is your process for having arrived at something? Because a lot of what you do is or perhaps all of what you do has nothing to do with instrumentality. It is not because you want to be seen in a particular way. You want karma brownie points or any of that.

0:41:46.9 RN: No, no, I don’t. I don’t think like that. But remember apart from that, there is also karma [0:41:53.4] ____ it says, don’t think of the fruit of your actions.

0:41:57.8 AV: Yeah, that’s of course.

0:42:00.2 RN: So that’s much more inspiring to me that you have to constantly do something without worrying about the fruit of your actions that is left to a later time. So again, all these contradictions.

0:42:11.4 AV: I love that. Yeah.

0:42:11.5 RN: So that is that your duty doesn’t absolve you, it doesn’t… Your karma of the past and all that forget, doesn’t absolve you from having to do your duty now and without… And you do it in a way where you do your best. You are not absolved from that duty. You have to do your best, you have to think, you have to [0:42:30.5] ____ Your discriminatory intellect to do, and not just blindly, but then without worrying about the fruit for yourself. So in fact, it is not at all transactional. It is that your input matters right now. The outcome comes later.

0:42:47.0 AV: That’s a beautiful way of putting it. What has your journey been like towards thinking about what is the right thing to do, how should one live one’s life? And the question also, of course, becomes complicated because at a certain point in your life you come into wealth and then those other questions arise. What is the obligation that wealth brings with it? And how does that change, perhaps does it sort of widen and broaden the responsibility that you might feel and so on and so forth. So I just want to sort of, if you take me down this journey of just thinking about this question or what is good, what should I do?

0:43:27.3 RN: Yeah. So I told you, we grow up thinking about austerity being the ideal. You grow up thinking about simple living and high thinking. You grow up being told education is more important than anything else. In your life you don’t have any great wealth. And even around you in society, the wealthy are quite hidden from your life. So you grew up like that. And then Infosys is an idea that happens at the same time as my marriage. And we are so young and we are able to take any risks. So we say, of course, you should do this Nandan, and I put in 10,000 rupees, which is all I had at the time into it. And then a few years later, the 10,000 rupees become some ridiculous amount. And we grew up, remember, India is in the grip of socialist thinking. And in fact, the world, look at the ’60s, look at all the popular cultural movements of the West, which by the way, we also heard about, we heard about all the hippie culture of the west, even though there was no mobile phone, no internet, and we were still reading newspapers and listening to the radio.

0:44:27.4 RN: So we knew what was happening around the world. There was a rebellion against material prosperity by the young. There was romantic new energy, key love piece, et cetera, et cetera, and not necessarily material pro. There was a rejection of a certain kind of modernity for a short while, and we were swept up with that social and narrow socialism was the idea of the day rush. I mean, the big movements of the day were more to the left, despite America. And so somehow though it now seems very weird, but somehow the nation was to progress without being obsessed about wealth creation. I don’t know how it was meant to do that. It to me, now it looks like we would have to cut into the same pie into more pieces you would have to make. But there was no such thing right about… And in fact, as I said to you once when we were speaking earlier, is in that time, the culture was that wealthy people must be doing something wrong. How did they become wealthy in the first place, in an era of high taxation, in an a socialist economy?

0:45:35.7 RN: So wealthy people were not looked upon as ideals to hold up to. And then here, suddenly in the ’90s, we come into extreme wealth. So while as a journalist or as a person in the kind of family I grew up in thinking about wealth in a particular way, suddenly you find yourself on the other side. And how are you going to deal with it came quite suddenly. And I must say I spent a few years not being able to grapple with it very well. You know, I just, I was very disturbed because I had to change my whole way of thinking about wealth and the wealthy. All I had to understand that maybe I had been too judgmental. Maybe my framing itself was wrong, that the, because this was good ethical wealth, and it was because the country had chosen a certain path, a new path of development. These Murthy and Nandan and Kris everybody, they were in the right place at the right time. So much luck was involved. But yes, here we were, we were going to be very wealthy now, and it took me a long time to deal with it.

0:46:33.7 RN: But after that three, four, five years, I realized that I had to use that opportunity to perhaps be able to do a little bit what of what I’d always dreamed of. That idea that I want to belong to a society which is much more just and kind and equal. No, not equal, but people have equal opportunity at least. And then maybe this is a chance to help create the more level playing field for everybody. To go back to the idea idea that I was, I could see myself in other people’s shoes. Maybe this was a chance to redress some imbalance in societies. Not because I have the talent or anything, but I know there is a thriving civil society out there of people who have the moral courage to do something and create positive change. Maybe the wealth can be used to help that cause a little bit. And once I truly understood that, I settled down [laughter] a bit, again, these are contradictions right here. I was believing in this civil society, this, that, and then I, myself, it sat very uncomfortably with me that I was going, I began to be called a philanthropist, whatever that meant. What is a phila… So philanthropist naturally is putting somebody in the position where they have power of money. So I had to deal with all these contradictions and I mean, it’s a continuing journey.

0:48:00.1 RN: But when we had an ADR, which was an American Deposit Receipt, I got a hundred crores, and it was like, today’s billion dollars. And I said, good god, I don’t need it. My life was quite comfortable. So I put all of it into my foundation, Arghyam every last paise of it. And that made me feel comfortable because I didn’t have to deal with it. I put it into Arghyam, and then we had a big team of professionals working, and that money could hopefully be put to good use rather than sitting with me. So that’s how I started to deal [laughter] with these contradictions and wealth. And as we went along, we started giving away more as we could. It’s a learning journey, okay? It’s not so easy. And we started to give, both of us, Nandan and I, we signed the giving pledge after thinking through, is it in the Indian culture to publicly declare, I have this much money and I’m gonna give half of it away.

0:48:54.9 RN: Is that what Indian culture, so to speak, is, took us a while to get there. I realized that no, that signaling is critical. There are so many wealthy people in India, so many, and that maybe some of us were hiding behind the comfortable proverb, left hand should not know what the right hand is doing when it comes to charity. But I felt we need to create a new culture around the responsibility of wealth in a society like us. And that’s where we went public and signed the giving pledge. So it’s a long answer to a short question. So the journey of wealth has been somewhat like this. And today we live very, very well. Simple living, high thinking was told to us simple living [0:49:37.1] ____ [laughter] I hope there is some high thinking, but what I’ve decided is so long as I’m giving away 10 times more than what I spent on myself at a minimum, that’s how I deal with some of these things that have been happening to me.

0:49:52.0 AV: So a good mutual friend of ours told me something about you that struck me where he said that, “She is generous to others, but not to herself.” And he said that…

0:50:01.2 RN: Really?

0:50:01.7 AV: Her idea of luxury for herself is to go in the forest for 10 days. It is not some big swanky whatever, whatever other rich people do, which was interesting. And the moment he told me this, I, again, thought of your grandmother austerity living in a single room for so many years. And did you…

0:50:20.3 RN: But she had a great life, huh? That’s the point.

0:50:22.2 AV: Did you speak to her about her life and about…

0:50:23.5 RN: Of course all the time. All the time. She was an amazing woman, really, Atya, and she became very spiritual, and that’s why she did what she did. But otherwise a feisty woman. Like she, her family, her father was an ambassador from the quarter in Pune to Gwalior. And she grew up in Gwalior, Maharaja’s outhouses. She said once she used to go to school for a few days in a carriage drawn by a deer, then she lived in the lap of luxury. And she, as a young bride, came to be married to Babasaheb Soman, was a wonderful human being, but certainly could not look after her… All her things were sold. That time the Congress Party was fighting for India’s independence. She gave away all her maternal things that she came with, with all the Congress workers shared to feed every day. She learned in that environment what is important in life. And I think she came to the conclusion that the higher spiritual, simple life was going to give her more peace than anything else that she had experienced.

0:51:29.6 RN: And so that remains so I used to ask her, why do you do this? She said, that’s what she kept saying that, “It gives me peace.” It gives me, when we need it, she would come, she used to tell us… She was the world’s best storyteller. She used to tell her stories of the Bhakti Saints. Today, also, I’ll cry when I remember her telling me the story of Dnyaneshwar, there was no food for those four siblings. And Muktabai the younger sister was very, very hungry. And they used to take Bhiksha, they were outcasts because their parents had a marriage unapproved of by society, so these four siblings were outcasts. And they used to beg for… They used to get grain, but how, what do you do with grain if you don’t have fuel? And Dnyaneshwar lies down on his or I mean, sits on all fours and allows the sun to heat his back enough for her to cook a bakri on Dnyaneshwar’s back to feed the siblings. That kind of stories my… She used to tell and used to be weeping with the feeling of that sentiment.

0:52:29.9 RN: And so she gave us that… She instilled the romance of austerity and high thinking, I guess, in us. So I told you we live very well. I don’t wanna pretend at all. We have a wonderful… We have two wonderful houses. We never have to think before we buy anything, do anything. How much whether it is do with health, travel, we never, never have to think. But I think just like buying things doesn’t give any pleasure, it just doesn’t. If I like something, of course I’ll buy it. But I don’t think about those things. Like many of this younger generation, and I have this weird idea that we are going to enter into a post consumption generation in the next few decades, that there will be people who have gone beyond consumption of material things because too many other realizations are hitting these young people. But yeah, so I feel there’s so many other things that bring more pleasure, like going into the forest, I must say.

0:53:33.7 AV: You know I love the phrase that you used earlier, that you realized your wealth was good ethical wealth, because I think that there are three powerful reasons that wealth was demonized before this. Like Nehru famously said to JRD Tata, do not speak to me of profit. It is a dirty word. And one is of course, sort of the colonial kind of connection, because after all, they came here first as traders and all of that.

0:53:55.8 RN: Yes.

0:53:55.9 AV: So tied up with exploitation and so on and so forth. So mentally you just thought of capitalists as, akin to colonialist. So that was one mental connection. Then the other one would have been that wealth would have been almost synonymous with a kind of oppressive feudalism that it took us long time to get out of, and maybe mentally we still haven’t. And the third factor was that given the overarching influence of the state and how much they didn’t allow free markets to progress, like you pointed out, if you were a wealthy businessman, it was probably through cronyism and all kinds of shady dealings.

0:54:31.5 RN: Yeah. The license that was really, truly only about that.

0:54:36.9 AV: Only about that. Yeah.

0:54:37.9 RN: Such arbitrary use of power. Yeah.

0:54:41.0 AV: Yeah. And…

0:54:41.6 RN: State power. Yeah.

0:54:42.7 AV: Yeah. And how that changes in the ’90s and becomes good ethical wealth. Because in a free market, you only create wealth when you make other people better off. It is always a positive sum game. I had once written a column called Profit is Equal to Philanthropy, though you don’t like that second word, because I just felt that, look, if you’re making a profit in a free market, you are by default already making people better off.

0:55:03.3 RN: That’s right. That’s right.

0:55:05.7 AV: It’s virtuous making money that way.

0:55:08.3 RN: That’s right.

0:55:09.4 AV: Tell me… But one thing that interested me in what you were talking about is what, like I was I did an episode with Asha Satar yesterday, and she uses beautiful, almost academic term, but I like the term called individuation. Where you assert yourself as an individual, you see yourself as an individual and not as part of a setup, not as a wife or a daughter or a mother or whatever, but you are an individual. And when you spoke of coming into wealth, you were not saying, you are talking about your investment of 10,000 and what it brought you as an individual and not necessarily being Nandan’s wife or any of that.

0:55:50.5 RN: Yeah. But that, I’m really lucky. Okay, that’s luck. See, most women in India, except the ones who are business people themselves, like Kiran Mazumdar, but most people actually, the family wealth is pooled. It’s not my wealth and your wealth. And in that sense it is, of course, and it’s not like Nandan and I calculate all this, your money and my money, but I got really lucky because I got a chance to invest, so-called my money, 5000 was it, of, it was actually given by my parents. So my parents should probably say it’s their money. But and 5000 was my savings from my grand salary at Bombay Magazine, which was some 500 rupees a month.

0:56:25.7 AV: Who says journalists can’t get rich?

[laughter]

0:56:27.4 RN: Yeah. [laughter] But not to the writing.

[laughter]

0:56:29.8 AV: Yeah. Well…

0:56:30.8 RN: They should invest their money in company startups, I guess. But so, and to think of it, whatever Nandan would have done, he happened to do a successful IT company, but he could have done anything and I would still have invested. So I got lucky. Is what I’m saying.

0:56:44.4 AV: No, I’m not disputing the luck. I think where I was coming at is that a lot of people would still not see themselves as an individual in that way.

0:56:52.2 RN: Right. True.

0:56:53.3 AV: Whereas you have always kind of been clear that you were a journalist.

0:56:56.6 RN: Yes.

0:56:57.0 AV: You were not somebody’s wife, you are not somebody’s wife, you were a journalist. You do your own things. You’ve chart your own path, you have your own views. So is that something that, where did the frames come from, where you begin, began to assert yourself like that? Because in an India of the 1970s, and I grew up in the ’80s and ’90s, but it’s similar. Pre-liberalization?

0:57:19.7 RN: Well, I’m not sure. You are much younger, but yeah, remember we were reading, we were the early feminists. Young teenagers reading Germaine Greer, reading, even my God, we read Nancy Friday. Now when you come Betty Friedan, you read all sort, you read all the Western feminist authors, and you had a real sense of gender politics. You had a real awareness of what it is to be a woman in a patriarchal feudal society. You could see it around you, even though our parents were so liberal, you could see it all around you. So the need to carve out your own identity as a human being, as a woman was very much part, it was essential for me being who I am. It was an essential part of, you had to make your own identity. It was very hard. And I think perhaps that’s one of the reasons why I always emphasize that this wealth by luck or whatever happens to be mine, and therefore my choices that I make with the wealth, in any case, my husband is incredibly progressive, open, supportive, and all that. So even if that had not been the case, I would still have had a lot of control over our joint wealth. But it was important for me. It’s very hard in India to have an identity as a woman. People don’t see you sometimes, like how many people call me Nandini?

0:58:34.6 AV: Oh God.

0:58:34.7 RN: Nandan’s wife must be Nandini. So I have, nobody calls Nandan Rohan by the…

0:58:40.3 AV: I’m gonna call him Rohan when I…

[laughter]

0:58:42.3 RN: He doesn’t deserve that either. [laughter] But yeah, so it’s very hard. So you have to actually work much harder to, if you want your identity and beyond the point, it no longer matters. But yeah, in those days, I had to present myself as a journalist, present myself later as a serial social entrepreneur. And then now as that dreaded word, philanthropist, philanthropist and author. [laughter]

0:59:08.1 AV: So a couple of the guests I’ve had on this show, Urvashi Butalia, and just yesterday, Arshia, who’s pretty much the same age as you born 1960, spoke of that excitement of discovering and engaging with feminism in the 1970s in India, where you’re reading all these books. Suddenly they’re toppling in and it’s as if a world is opening up and all of that. So take me a little bit through that process. In fact, I’ll just broaden the question. Earlier, you also spoke about the emergency happening when you’re 14 and suddenly becoming aware of politics and all of that. And I wanna know about how in those years, in those teenager years, you developed different frames of looking at the world, like when emergency and all of that happens. I’m guessing that there is a political frame where you’re thinking of rights and where questions of…

1:00:00.0 RN: Freedoms. And freedoms.

1:00:01.3 AV: Rights and freedoms, and where questions of what is good and what is not is getting a certain kind of shape. And then all the feminist lenses that are coming from these great authors, and what you’re seeing around you and how all these budding young feminists, I guess must be reinforcing each other. There’s a sisterhood there as well. So tell me about the different frames that then go into shaping you as an adult.

1:00:22.9 RN: So definitely, I was in Elphinstone College in 1975, we joined and the emergency hit, and that campus was full of fiery leftist…

[laughter]

1:00:33.2 AV: Did you know Arshia? She was also in Elphinstone.

1:00:34.6 RN: Yeah. But I didn’t know her so well. But there were many others, some of whom are… Well, some of whom are definitely in trouble with the law. But just for that political thoughts, which is what worries me, that you should be able to think anything freely in a democracy without the fear of being incarcerated. And that was what was happening to all the political leaders. They were being incarcerated for what they believed. And so many of them. And there was a lot of protest, there was a lot of underground movements. We saw all that. My mother was closely following the Janata Dal and all the movements at that time. And so the political framing for me was very clear. You need a strong civil society with moral leadership and political courage, because eternal vigilance is the price of liberty.

1:01:28.8 RN: And we saw that in front of us. What is the price of liberty? You can’t be fighting after you lose your liberty, your societal institutions, its leadership, its education, its public discourse has to be about the values of freedom, liberty, and justice. So in that sense, my political framing was quite a bit shaped from that. Earlier also through what gender rights are, what is equity among populations. Again, I told you about the influence of the feudal systems, etcetera. So what is equity, justice, gender liberties, those things were very much on our… We had the freedoms to think through all these things in spite of the emergency, in some sense, without fear, because we were not on the streets protesting likely to be locked up. We were all thinking in our safe spaces, but it was an important time. And so that was the political framing that came out as a woman, of course, reading all the feminist, I was a little bit sometimes women can get very aggressive about the feminism.

1:02:36.6 RN: And before I learned that that doesn’t work, I was an aggressive feminist. [chuckle] It doesn’t work at all. In fact, and I don’t know if this is the right segue to talk about my philanthropic portfolio called [1:02:49.2] ____, which is we work with young men and boys. I think that also came out of my understanding that aggressive positions on feminism actually might have caused a huge backlash and an inability to do what we’ve been talking about, put ourselves in other people’s shoes. Maybe we stopped doing that as feminists. We stopped putting ourselves in the shoes of men, for example, and couldn’t see from that side maybe. And I’m not saying the job of getting even dignity for most women is over, yet. I’m not saying that, but I’m saying maybe the pathways have to be different. So I got sort of distracted. You were talking about framings, political framings and, and you said something else.

1:03:36.2 AV: Yeah, I spoke about political framing and your framing as a feminist. And this is fascinating. Let’s continue down this digression, because I was gonna cover it anyway, but since you’ve sort of brought it up. Now, I was, I did an episode recently with the Nikhil Taneja called The Loneliness of the Indian Man.

1:03:51.3 RN: Yes.

1:03:52.1 AV: Where we explored how men in India are also victims of patriarchy. And perhaps it is worse for them because women at least have frames available to them to understand what is going on and to fight it. They often are not in the circumstances to fight it, but they at least understand, whereas I think most men don’t even have an intellectual understanding of what the patriarchy has done to us and so on and so forth. And you know, what you said about the need for empathy, Bell Hook speaks about it.

1:04:21.1 RN: Yes.

1:04:21.2 AV: Where she speaks about the need of not seeing men as enemies, but being empathetic. And I’m also reminded in a different context of this great quote I love by Jackson Katz, where he says, “We talk about how many women were raped last year, not about how many men raped women. We talk about how many girls in a school district were harassed last year, not about how boys harass girls. We talk about how many teenage girls got pregnant in the state of Vermont last year, rather than how many men had, how many men and teenage boys got girls pregnant.” So you can see the use of this passive voice as a political effect. It shifts the focus off men and boys and onto girls and women. Even the term violence against women is problematic. It’s a passive construction. There’s no active agent in the sentence.

1:05:06.1 AV: It’s a bad thing that happens to women. It’s a bad thing that happens to women, but when you look at that term, violence against women, no one who’s doing it to them, it just happens. Men aren’t even a part of it. And I think part of what you have said and written about this, and part of what Nikhil said about it in that episode, strikes a chord because the problem is men. The problem, in the sense that we are trapped by patriarchy, by expectations of what it is to be masculine and so on and so forth. And shifting the focus there and realizing that there is work to be done there as well, that it is not enough for women to aggressively assert that I will fend for myself or I will get autonomy for myself and so on. But there’s another part of the problem that you also need to solve. So my dual question to you is, one, when you spoke about aggression not working as a feminist, when did you come to that realization? Was there something concrete which brought you to that?

1:06:06.7 AV: And two, when you turned your focus to working with young men in the way that you’ve sort of described, like one of your, chapter titles in your book is, Want to Empower Women, Start Thinking About How to Help Young Men. And then you talk about, in some detail about how, “India has one of the largest cohorts of young men between the ages of 13 to 26 years. Their situation within the country, however, needs to be addressed. Far too many of them are undereducated, underemployed, and stuck in a low equilibrium. Far too few of them have positive role models and secure family lives.” So a dual question, when did you what you said about aggressive assertions of feminism not working in the real world when you, what brought you to that realization? And then how did you turn the focus to also realizing that young men also need help?

1:06:56.2 RN: Yeah. So I think, first, whenever I have been aggressive and there’s some innate aggression in me, I have found that. So I lead with emotion and conviction, there’s something like, I’m a feminist, so I’m going to assert my rights. Now, when somebody’s asserting their rights, and especially using language of assertion, what does it do to the other person? It makes the person either withdraw, recoil, or fight back. And that’s not the goal. The of why am I asserting this? I believe not just for myself in a world that is more just and fair. That feeling is there from childhood. We need a more just and fair world, even if that derail at it like anything. But then you realize that that doesn’t work. It doesn’t get you more justice and more fairness at all. It just turns people off. And that happened across several years.

1:07:43.4 RN: And I started to temper myself a bit. Some friends will say, I wish you could work harder on that, [laughter], but so I realize it’s not working. And if you want something to work, then you have to look at the, are you doing the, doing it in the right way? And started definitely to temper myself and then seeing that as something located in the broader work that I do. So if then just the assertion of rights, whichever rights there may be, just asserting them aggressively in demand, which is needed by the way. But I’m saying not all the time. What are the other things we have to do to achieve the societal goals of equity, justice, fairness, etcetera. And that’s when I began to see, as I was on my many travels for Akshara Foundation or Arghyam, going around the countryside, looking often dealing with women, because we would first go to the women because it, they were better able to socially organize themselves in the community.

1:08:37.9 RN: And also because of the amazing self-help group movement in this country, 70, 80 million women in this country, and I’m sure it’s more by now, are in proper formal formations for collective action. I mean, that’s a remarkable empowerment to have. Men don’t have it. So seeing all this, then I would see the men on the sidelines. It was so odd. You would always see the women, in fact, because we are going into such situations of empowerment, the women would be, while they were sitting separately, they were more capable of talking to us. The men would actually hang around quietly on the sides, never expecting to be asked questions about, they had power, but in those social movement situations, the women were able to speak more of their own issues, kept watching all kinds of incidents that happened where I saw the frustration of young men, even boys, that they had so much ambition, they had so much sense of responsibility, but the pathways were blurred.

1:09:40.8 RN: They didn’t know there was nothing, no light shining on that pathway. And they were frustrated and asking questions, what should I do? And that made me think a little more. It took me three, four years to first internally think, what am I saying? Why am I believing this? And then to start articulating it as a philanthropy portfolio to my team and saying, what, how should we look at this? And we went first, there was just one organization that even was thinking about any of this. And then ECF and then more and more started to join in where we realized that young males, as you said, are trapped in absolutely patriarchal identities, not fully aware that that’s what they’re trapped in, can only feel a sense of frustration. And often, whether it’s testosterone or whatever the reason is, can quickly turn to aggression.

1:10:30.3 RN: And they’re seeing also women, thanks to fantastic public policy in India for 40, 50 years to empower women and girls. Yes, they have more opportunity, thank God. But the men sometimes feel that they don’t. Rightly or wrongly see perception matters to how we behave with other people. And so I feel that the work is much ahead of us. And it’s not just India. Think, I mean, 1 billion young males of those ages in the world think of what is happening in the world when young males are being, feel that they’re left out of the future of work, or they don’t know what the future of work looks like. They don’t know if they have the skills to be equipped for this new future that is coming. They can see their roles in their homes, in their families, in their communities, and in their workplaces changing. They have to be much more sensitive to the rights of women and other genders. They have to change themselves very fast.

1:11:28.6 RN: And they are definitely feeling, not all of them, obviously, many are feeling insecure, afraid and have no safe shared spaces to speak of this. And to be able to create new social formations to advocate for new forms of public policy programs backed by public funds to equip them for what’s coming both close to them with the women being now different and out there where the world is changing so rapidly. I think it’s an important discourse to have calmly, again, not as binaries, women against men. That’s just not working. I really hope we have reached peak polarization in every way because it’s not working for anyone. Even the polarizers. So similarly in gender, this women against men or it’s just not working at all. And I think we all need to start from the family dining table. I don’t know if families eat together anymore, but this discourse is critical.

1:12:35.6 AV: I guess even if families eat together, everybody’s individually staring into the screen and…

1:12:38.9 RN: Yeah, really they are.

1:12:40.1 AV: [1:12:40.2] ____.

1:12:40.9 RN: And once the children have become so old that if they’re eating with us, they say, so sorry, we are going to be on our devices. Nobody listens anymore to their parents.

[laughter]

1:12:50.8 AV: Yeah. That’s a very insightful way of framing the problem almost as a dual problem. That, one, there is an economic problem. That with the world is changing, that jobs are changing, the future of work is changing, and you have a billion young men who suddenly like, don’t know what they’re going to be doing in their lives. And then there is a social problem that that they’re trapped in certain roles, and that actually sort of increases a burden that they feel to be earning members to go out there and all of that. And that can be crippling. And if you add to this, the fact that in male brains, I think it’s a frontal cortex which finishes developing by the age of 25.

1:13:27.4 RN: Yes.

1:13:27.8 AV: And therefore until, which is why the bulk of violence that is carried out is by men below the age of 25. You know, because those socializing parts of the brain haven’t yet fully developed and settled down. And when you put all of this together, it’s a dangerous mix. Tell me more about what you guys are doing about this. Like, it’s one thing to identify the problem. How does one sort it out?

1:13:51.0 RN: So, because as you know, now, I’m not going to myself be implementing like I did with helping to implement like I did with Akshara Foundation, Pratham Books, Arghyam, EkStep, but, so now it’s more about supporting others who want to do. And all our grantees partners are doing very interesting work. For example, some are using sports. See, this one thing I wanted to say before I go there is, while women that we did research, we did some research to make sure we were on the right track. Women would talk about their lives as… They talked of restrictions. Can’t go somewhere, can’t do this, can’t do that all the time the family is telling you what you can and cannot do. And men kept on talking about responsibilities. All the burden is on my shoulders and I don’t know if I can carry this. That is just a side that I thought was important in the framing.

1:14:43.5 RN: But yeah, so there is some, CORO, for example, is continuing its work with young men and boys as adjacent to all the work they’ve done with young men and women. Creating spaces to talk, creating common things that they do with young females, for positive social outcomes of it. It could be of any kind. There are some, there is some organize, so [1:15:03.8] ____ etcetera that are talking about the simplest of things, menstruation with young males. What does it mean? And that allows conversations about their own sexuality, their own sexual frustrations, how it would be to support women, what not to shame women about menstruation. Such a simple thing. But it has led to so many other things. Then some organizations are using sport, some organizations are just using repeated space for safe social interaction. So there are a dozen ways in which these organizations are working with young males.

1:15:38.3 RN: And I’m sure that we want more people to innovate ways of engaging young males in a positive way. We have more, very happy to support and very happy to see in just six years how many such innovations have happened. Talking to young males about what kind of society they want to create. Like even peripheral organizations like Reap Benefit, create Solve Ninjas. And many of them are young male to say, what is some positive change you want to bring about in your locality? It could be anything. It could be street lights or it could be something much bigger water problems. And how will you engage other people like yourselves to make that outcome happen? I think these kind of positive spaces for young male, in addition to scholarships, the whole educational thing, skilling for this, for understanding what are your abilities and strengths that you should work on to get better livelihoods, jobs, career. So a million pathways to the same goal.

1:16:42.3 AV: Great. So we’ll come back to your social work and you work with Samaaj later and talk about all those things in detail. But let’s go sort of back to chronology as it were, and kind of talk about your life. I think we reached sort of Elphinstone and you are developing those frames as a political frame. There’s a feminist frame. And in one of your essays you mentioned about how in December, 1977, you met Nandan, when he was in IT, you were in Elphinstone and all of that. So tell me about the two mini journeys that are kind of happening in the sense that one is meeting him and deciding to live a life together and what his journey took you on as well. And the other is your own journey into journalism and I’m guessing these are parallel tracks for a long time. So tell me about that phase of your life from 18 onwards.

1:17:30.9 RN: So after Elphinstone College, I went to St. Xavier to do a diploma in mass communications. And just as I finished our, Wilson, I think his name was, he said Bombay Magazine is looking for a journalists. And I said, great. And I walked in and I got a job. It was as simple as that. And so that’s how my journalism began. Before that, I’d done very little, one or two articles as a, tried to be a freelancer, but having a job was fantastic. What freedom, my goodness. I remember I got 450 rupees salary, but that was enough for my bus passes and everything, amazingly enough. But that’s how I became a journalist. And I really enjoyed it. I really enjoyed it. And I mean, I always thought of myself as a writer because I used write small fiction poetry and really bad stuff, but I used to, so writing was always, I always kept journals, always wrote out my thoughts.

1:18:24.2 AV: Do you still have them?

1:18:24.5 RN: So… Well, I have some they’re in so many different places. I think I should digitize some of them or burn and burn the rest.

[laughter]

1:18:31.8 AV: Yeah, you should digitize all of them. What is this burning thing? So…

[laughter]

1:18:34.9 RN: I mean, quite immature obviously, but anyway, I’m just joking. But, so I’m very glad I got to be a journalist because I really enjoyed the few years that I was able to, and I still, the reason I still write opinion pieces is part of that continuing journalistic side of me. And at the same time I met Nandan, what fun we all used to have, we were in big gangs, the romance was very different in those days. Quite innocent. And we were a big gang that became a foursome, then became a twosome kind of thing, and did all things in public in Chowpatty, Juhu Beach, or we used to go on buses and it was all very… And yeah, when he asked me to marry him, I took a little time, but I was very sure I had done the right thing. I could see Nandan’s future. [laughter] He was like an uncut diamond [laughter] at the time. He had all this funny hair and Hawaii chappals and faded jeans, but his mind was like so, so like lightning.

1:19:31.7 RN: And that’s, and he had a great sense of humor. Two things I think that make for long-lasting relationships; using your mind well and remembering to laugh. So yeah, so the, Nandan and then Infosys happened at the same time as our marriage. Nandan came and asked me, we were engaged and he said, “Murthy has asked me to join this idea. What do you think?” Because after all, he had a new responsibility with the fiance. And I said, of course you should do it. [laughter] We were so young, there was not, very little to lose. Unlike for Murthy and Raghav and others, there was very little to lose. But of course, I didn’t know that Infosys would become the thing in our lives and that the idea of Infosys would take over every single thing that we didn’t know.

[laughter]

1:20:16.4 RN: But we said yes. And so I was in Bombay Magazine. Bombay Magazine was India’s first city magazine by the Living Media Group, India Today Group, and we were in some sense pioneers. Mohini Bhullar was the editorial, we sang, we was the editor, Mohini Bhullar was managing the whole outfit and Bombay was such a vibrant city and we had to represent it every week. It was really fantastic. Fortnightly, I think it was. And we had to talk about the politics, the social life. We had to talk about everything in that one magazine. And I think we did a great job for a few years till it had to shut down. But so two years I was able to be there. Then I got married, and then in those days, all software was written on site, which seems very quaint now. So everything was developed on site, which meant Nandan and all of us, all of the Infosys at that time, hardly a handful of them, now they have 300,000 goodness, but there were just a few of them in there to physically go to the client’s site and write from code from morning to night, literally.

1:21:19.5 AV: Wow.

1:21:20.2 RN: So I had to pack my bags, all our possessions for seven years, used to fit in four suitcases. It was the best time of our lives because we had no… I mean no responsibilities. We didn’t have much money. But you again, America, public infrastructure, this big theme of mine, we need great public infrastructure if you want good thriving societies. And in America, amazing, the libraries just blew my mind. I used to go by bus or walking when, depending on where we were, and come home literally with 35 books at a time. Because you could take as many as you wanted, couldn’t read all of them. But it was like being in a goodies candy, a small child in a shop full of goodies. And I used to just go and I think my education happened through the public libraries of America, but that’s what our life was. And I could, I was continuing to write from there. I didn’t have a work visa, so I couldn’t work as a journalist, but I could send back articles and I had really some good experiences. I’ll mention only three for your listeners because in old time. It is quite old times, it seems like from 2023 looking from here. So I was there for the launch INSAT-1A, which was the first satellite we launched from Cape Canaveral.

1:22:30.8 RN: And in those very sterile environments, I think ambassador Narayanan was, very sterile environments. Our space scientists had a puja [laughter] before the launch of the satellite. Remember coconuts being broken and all the white Americans are all watching while this little traditional ceremony happened. And then standing there as the satellite took off and the rain came down. Unfortunately, that satellite failed, which was so heartbreaking for the country. But I got to be there. I got to be there. Interestingly, the opening of Epcot Center at Walt Disney World, they allowed the journalists to go in the previous night and they showed us exactly what it takes to run something like that. They get a hundred million visitors a year. And that whole infra underground is quite a remarkable, actually, I was there, I went to report on Rajneeshpuram in Oregon. That was quite a fun story. And I drove up there on fairly precipitous highways and they, the first thing they said to me was, “Oh, you’re brave to come here alone.”

1:23:31.2 RN: And that’s when I got scared, ’cause then I didn’t think I was being brave at all. But yeah, it was quite an empire they had set up. So I had a good time writing stories for India today as a journalist. So my journalism career again picked up in Sunday Magazine when I came back to Bangalore. I spent two years at Sunday Magazine, but then I gave up because unlike so many million women who have to do it, I couldn’t seem to juggle motherhood and my profession. So I decided to stop working and look after the kids.

1:24:03.1 AV: What role did the sort of stories you did play in your understanding of the world? Like I think you’ve written somewhere about how if you went to cover a murder, it meant that you’re also finding out about the how the law works. You’re also finding out about how the people live wherever. You use just all these different aspects of the city are making themselves known to you.

1:24:24.6 RN: Yeah, no, absolutely. As a journalist, as you get to see so much more than you would, because you can live only so much in your own life. But as a journalist, you’re almost required to peep in into other people’s lives and circumstances as you are doing to me now. And so you get to see so much that you would not have others… What a gift it is really to be a journalist, because you get to see so many things from so many points of view. We had to cover things like the Antulay Cement scandal, which we had to work so hard to understand exactly what was the corruption in that we were so naive and we had to learn so, so much. We got to see like, yeah, I had to cover some murder at a laundry of all things. Then we had to cover story on, even later in Sunday Magazine, the Devadasi Story. So completely separate from my social setting or anything. And to see all those things, you got to cover accidents, you got to cover public movements, you got to cover strikes, you got to cover corruption, you got to cover highfalutin celebrities. You got to cover Bollywood.

1:25:31.0 RN: And so you really got to see what India is made of. How many things and how many… As I said, the theme of diversity, keeping the strength of a nation. Today these things are questioned, but as I said, anybody who looks in nature and we are part of nature, and we tend to forget our hubris as a species has allowed us to separate ourselves, but the pandemic really well showed us that we are not separate, but that diversity is absolutely critical for resilience. Absolutely critical for strength. It’s not comfortable. Diversity is not always comfortable, not at all, in fact, and I can see why we are all returning in some ways to our tribal forms. We are afraid of the future, humanity is afraid, we’ve only brought this on ourselves in 350 years, but we are afraid and so we are returning to simplistic, maybe this makes sense. We are also wired for returning to simplistic. That’s also how are we going to cope with so much complexity.

1:26:36.6 RN: But my belief in diversity being essential for strength and flexibility and resilience has not faded, and being a journalist has allowed me to see all these strands of diversity, so I’m grateful for those opportunities.

1:26:52.2 AV: Just thinking aloud, do you think that there is a kind of bell curve inner comfort with the world the more we understand it? Initially, I would guess that the world is complex, we tell ourselves simple stories to make sense of it, they give us comfort, we are very comfortable, but then the more we find out, we realize all our simple stories are wrong, the world is deeply complex and anxiety goes up, the bell curve is at its peak. And then we come to terms with all of this, we revel in it, we look at it as something beautiful, we lose our hubris, we gain humility, we gain curiosity, we see the abundance around us as it were, and again, the bell curve goes down the anxiety goes away.

1:27:33.0 RN: Exactly, right. Beautifully said. You’re exactly right. And of course, experience and maturity of yours allows you that luxury to be able to… Because experience in life allows you to see different things, but you’re quite right, you reach a point where it’s too late for pessimism, it’s too late for anxiety, you have learnt that human beings are incredibly resilient. Otherwise, how do people suffer so much so silently, we get used to almost anything, but you’re right, that it allows you to use your primal anxieties better in a more positive way, that we are also capable of creating change, we are capable of driving to that midnight clock move to some 15 seconds, the doomsday clock move to 15 seconds before midnight. Which is too big an idea for most people. What does it even mean? What am I supposed to do about that?

1:28:25.5 RN: But we have seen that people look… Remember, I also grew up in the generation of nuclear anxiety, the ’70s, we were petrified that the nuclear powers were… Had so much ridiculous amount of nuclear weapons, which in those days, I remember we used to know that it could kill all of us 300 times over, just some of those weapons.

1:28:53.1 AV: Just to make sure.

1:28:54.8 RN: Just to make sure. And then of course the MAD, Mutually Assured Destruction, all those deterrent policies came up and it’s quite to touch all the wood I can find. We have not had in how many, 50 years, 70 years after World War II, a very serious… Of course, I recognize Chernobyl and other places, Penn Island. What was that? In Penn there was an accident. Three Mile Island, sorry. Three Mile Island… There have been accidents, but we have not… So human we can also contain their own terrible-ness and we should remember that because you know Adam Werbach who’s an environmentalist now works for Amazon Sustainability, from being the head of Sierra Club, he pointed out to me that the future is actually more optimistic than some of us think and that he believes just in terms of say carbon emissions in 40, 50 years, there will be much, much less carbon in the air than there is today. He said, Your grandson will have really different issues, there will always be issues, but this one may have receded. And then we’re thinking together that imagine today humanity, all of us, okay, all how many 8 billion people, many of us are involved in this first time ever in human history, grand mission to rescue us from ourselves together from climate change.

1:30:22.4 RN: I mean, just we don’t know the potential of such a thing, it’s never happened before, every one with a common goal that, Yes, we have made mistakes. And now we have to rectify them in 20, 30 years. Just imagine the beauty of such an idea. It’s never happened before.

1:30:38.0 RN: And the more people engage with the potential from such a thing first time ever in human history, we thought in those Sci-fi movies that some alien will come and then we’ll all come together to fight against some alien. But the aliens [1:30:52.7] ____ now, but imagine the romance of this idea and how young people could be fueled with optimism by thinking of the potential of what humans can actually do.

1:31:06.4 AV: Yeah, I’m actually… People know me as being dark and a pessimist, and all that, and I am a pessimist in the sense, that of course, we’re all gonna die. Our life is meaningless. But I’m an optimist about the world, I think the world is going to become a much better place, and I think we will tackle all these problems.

1:31:23.8 RN: It’s very chosen that the long arc of history bends towards justice of many forms, it does. When you are in the middle of something bad, of course we read the newspapers, or on social media, you can get pretty depressed, but the minute you just stand apart and you [1:31:39.5] ____ a little witness, be a witness rather than a participant. It allows you to get a much brighter picture, that allows you to let in more light.

1:31:52.2 AV: That’s a beautiful thought about being a witness rather than a participant, and is that again something that you worked on in yourself or were there yours.

1:31:58.5 RN: I’m trying hard. I’m trying hard. Not yet there? But especially when I… You know, being with Nandan really helps. He’s a genuine optimist. Okay, he can’t help being optimistic, so if I feel depressed, he will give me some counter to whatever I’m saying. So was like, I say something grim. He’ll say, But what about this, this and this? And that, again, allows you to shake yourself out of this, because as we know, things happen together, contradictory things hold themselves together at the same time, and there are always pathways out of the grim things. So it’s good, it’s good, it allows me a practice of being a witness, so long journey ahead though.

1:32:44.3 AV: So before we go in for a lunch break, final digressive question, which really doesn’t belong to any of the other narratives around you, which is, I’m curious about this love about wildlife, because when I think of someone growing up in Bombay. Maybe I’m thinking of the Bombay of today. I don’t even know where you encounter wildlife, so tell me about your sort of romance with animals or wildlife and so on, how did it happen? Was it just like a natural affinity that you just kinda love animals, or is there a particular phase in your life where you kind of got drawn to this because they are also like what you said about the hubris of the human species, and I can also see totally why embracing nature perhaps as a witness and not a participant, and just stepping out of your own ego can just build that humility and curiosity as well.

1:33:31.4 RN: Yeah, I’ll answer that question, but I do want to say something before I forget that I’m very honored to be on your show, Amit, but I’m just wondering, is this… And I want you to answer. See, I’m a journalist, so you got a journalist on your show, so I’m about to ask you a question, is this also going to be a form of self-indulgence. I never talk about myself for so long, so how do you, in your guests help them to counter that this podcast can be a form of extreme self-indulgence? That’s my question to you before I answer the other part.

1:34:04.3 AV: I think you’re been very harsh on yourself by calling it self indulgence because think about what interests you in the world, it is stories and stories about people, it is people. There’s a deep joy in getting to know someone and getting to know their stories. And it is not an irrelevant thing, I feel that I connect to the world through listen to people’s stories. I could just think a few words, Oh, she does philanthropy, or, Oh, she does this, so she does that, or whatever, but now I can… Now I’m beginning get a formal self of the kind of person you are, the kind of values you cultivate in yourself and I think in a general sense of reason I have moved in my show from an interest in subjects to an interest in people, is that it is also self-discovery, I think for all of us listening to people’s stories and their lives. And maybe from there, we can pick up frames which we can apply to ourselves and become better people ourselves, and so I absolutely love that.

1:35:11.2 RN: Thank you. That’s such a beautiful. You flipped it. That’s good. It’s true though, I listen to your podcast of other people, and the first thing that occurs to me is not that they are being self-indulgent, but I’m just a bit nervous so I thought I’d put it out there, because it’s very easy, you can fall in love with yourself as a main actor of this thing, and I just wanted to be a little sensitive to that possibility.

1:35:31.4 AV: Can I tell you something, and you must be familiar with this, that so many women who gets on the show have this sort of impostor syndrome that who will be interested in my life and male guests never do. It’s just an interesting observation.

1:35:45.9 RN: Right. But it’s true that people’s histories are the most interesting things on this planet. Yeah, that’s also a part of us, our hubris because we think we are the greatest things created or evolved on this planet, but… Yeah, thank you for answering that. My interest actually here in Bombay there’s not much crows, pigeons, sparrows, as there was as we were growing up, but we never look at the small things that were around. My parents used take a can of flit and kill everything that lived. Okay, because we didn’t know what diseases the cockroaches and the spiders were bringing. Today, I never wouldn’t do that, but remember I was also going every few days to the Hanu where there was a forest right behind the house, and you could see so many beautiful things, birds, animals, but really it was from my reading, whether I read just something as simple as [1:36:34.0] ____ or reading a lot, whether it was about Mowgli or it was about Black Beauty or so in that sense of world of animals, because those are very personalized in fiction, but interested me and being out Karnal Bird Sanctuary was a place we used to go for picnics, I remember. And I used to just love been out there in the open, no horns, I hate traffic noise, I really even hate it viscerally today.

1:37:01.1 RN: That time you would hear bird sound instead, and that was such a treat for us from Bombay to go there, so I always like going out with [1:37:09.9] ____, those were the highlights for me.

1:37:12.7 RN: The peace, that quiet, that beauty and the song of birds. So when my work on the environmental issue started coming out of understanding more about issues that affect even human beings, and that’s when I got to go out more and I loved it more and more and more, and really the pandemic has completely sealed my devotion to the wild. And learning that India is I will say the only country with the kind of population pressure that we have, with the kind of biodiversity we have retained, and it’s so deep in our culture. Now, today we have adopted a development model that is going to seriously threaten and I’m not challenging it, ’cause I know 300 million people are saying, Who are you to tell me not to develop. So I’m not challenging that, I wish we could alter it a bit, but it’s a work in progress, but today we still have the most amazing biodiversity right around people.

1:38:14.3 RN: And for me, that is something to just absolutely treasure in our culture. We was never allow… That’s why my poor grandson, I’ve been… He’s also a total total animal lover, he has more knowledge about animals than I do at the age of six.

1:38:31.5 RN: But that’s it. They have to be custodian and stewards of this planet’s natural environment, not just a human-built one, and so for me, this is now really a mission. And such a joyful one. Such a joyful one. And I hope everybody can go into the wild more than they’re able to do now.

1:38:50.1 AV: Maintaining the biodiversity and development go hand-in-hand because I guess development means more urbanization, more people in cities, this means more of your forest get preserved and there is… It’s actually good in that sense.

1:39:03.2 RN: But it depends on what kind of urbanization, because the footprint of our urbanization on even places that are not close by is something we need to begin to understand more of. So emissions in urban densities have rippling effects through all ecosystems. So it’s not as simple as that. So what will be preserved is more spaces, I agree, but of course, India’s urbanization is not as fast as people as they thought. So there’s a new story happening in India today, and I hear it and I don’t have enough data. So let me first say that I don’t have enough data, but I feel there’s a… People are re-thinking, some people are re-thinking coming to urban areas for the good life. There’s a lot of… Especially in the pandemic and the diverse migration that happened, some people have stayed back. Well, I have a feeling that people are going to the GDP, we still haven’t figured out how to include natural capital, but people are seeing a genuine impact of bad air and bad water on their lives and their health. And at least in rural India, you have access, some access to natural resources, you have some access to clean air and clean water, and I see that people are re-thinking what are they settling for by coming into urban areas, but I think the data will reveal itself over time.

1:40:31.9 AV: So I’m just thinking aloud and final tangent before the break that could it be partly because of technology, because the reason urbanization happens is that we have the most opportunities in urban, in conglomeration where people are together, they can form Economic Networks and blah blah, blah. But maybe now some of those networks can be formed without the need to physically go to a city and be around people because of technology and the internet, do you feel that’s affected…

1:40:57.5 RN: You’ll that in America a bit, but of course, they are at a different level of economic development, but I definitely think the benefits of density and clusterization which drives a certain kind of economy. New opportunities are coming because of technology that you could work without those kind of densities, you don’t have to because you can… Especially our digital mobility gives many new forms of physical freedom, so we don’t… I can’t see India, I don’t know. I’m not at all an expert, but will we have 10 cities of 20 million people each or will we have 10,000 cities that are smaller and more distributed. I think the jury’s still out on this we don’t know yet how India, right now at least, we are seeing a dispersed urbanization. We have 8000 towns, and some of them are growing very fast, whereas like Bangalore is still growing, other big cities are slowing down the rate of growth, not expanding it, so we’ll have a different form of urbanization.

1:42:06.5 RN: It’s impacting what I care about the natural ecosystems. If we want to keep that positive, then we have to… One of the institutions we support is the Indian Institute for Human Settlements which dwells on these long-term questions of what kind of urbanization should we aim for, so that it’s much more sustainable within the city, because if we think of the city as being the unnatural world and the wild as being the natural world, it will not work at all. So how do you incorporate natural ecosystems into the way you develop your urban centers is gonna unleash a lot of innovation, let me say.

1:42:51.7 AV: Yeah, that’s actually a profound thought about digital mobility bringing physical freedom. So while I process that let’s take a quick break.

1:42:58.7 RN: Thank you.

1:43:02.4 AV: Long before I was a podcaster, I was a writer. In fact, chances are that many of you first heard of me because of my blog, India Uncut, which was active between 2003 and 2009 and became somewhat popular at the time. I love the freedom the form gave me, and I feel I was shaped by it in many ways. I exercised my writing muscle everyday and was forced to think about many different things because I wrote about many different things.

1:43:27.5 AV: Well, that phase in my life ended for various reasons, and now it is time to revive it. Only now, I’m doing it through a newsletter. I have started the India Uncut newsletter at indiauncut.substack.com, where I will write regularly about whatever catches my fancy. I’ll write about some of the themes I cover in this podcast. And about much else. So please do head on over to indiauncut.substack.com and subscribe. It is free, once you sign up each new installment that I write will land up in your email inbox. You don’t need to go anywhere. So subscribe now for free. The India Uncut newsletter at Indiauncut.substack.com. Thank you.

1:44:10.2 AV: Welcome back to the Seen and the Unseen and I’m chatting with Nandani not Nandani. Rohini Nilekani. No, no. If I ever get Nandan on the show, and I will invite him. I promise you, I’ll call him to Rohan at the start and see how he responds. Let’s sort of… Your journey is kind of now reached that sort of fascinating point where you start getting into social work seriously, and I was very interested in how you speak, for example, of 1992 when you set up Nagarik. A friend of yours died tragically in a road accident you decided you have to do something about it, you set up Nagarik and it failed. And you have written at one point, “The early failure left me with a strong understanding of what could be done better the next time around. I realized that social change requires collective action where citizens are inspired to actively become part of the solution. I also learned that any team that claimed like us to be acting on behalf of citizens must be empathetic, innovative, organized and strategic.” And as well you have said about your early activism and your early work that, “I must say that I was an activist, I was a bit aggressive, which I don’t recommend, but I was like that.”

1:45:21.6 AV: And then you’ve spoken again about something that I found evocative and I’ll explain why, where you’ve written, “It was a different time and in a different city, but sometimes people use to throw garbage, I used to get very upset and I used to go and pick up the garbage in front of everyone and glare at the person who had thrown it. Now, while that seems like the right thing to do. I soon realized that it didn’t make me any friends, why? Because even though I was doing the correct thing, which is picking up trash from the public, I think my attitude was not right. I was doing it in a superior way not accepting that I also have so many faults, other people have faults, we are all on individual learning journeys.” And later, you point out about how when outside where you and Nandan was staying there was a tea store that used to throw that. And you kind of did the same thing there because they were dropping cups, except you pick them up with a smile, and one of my close friends from Delhi [1:46:16.9] ____ told me an identical story that there was an office right opened up next door to his residence, and they would litter outside and he would just go every day and pick it up, and they just completely stopped when they saw this dignified gentleman doing all of this work.

1:46:31.3 AV: And this also seems to me to be such a Gandhian way of acting. Be the change you wanna see. And so what should we discuss first, your early experiences with activism or let’s leave that for later and tell me about Gandhi’s influence on you. Gandhism, like one trait of course is your grandfather and all of that, but I guess at another level, once you get serious about social work, once you encounter failure in social work, once you start thinking about what do I do not fail, you have to look at the past and you have to look at how other people have engaged with Indian society and Gandhi is a spectacular model in that regard, so tell me a little bit more about your journey with Gandhism.

1:47:16.3 RN: Yeah, so definitely… What is the thing that I admire most about Gandhiji is [1:47:24.7] ____ that he gets a man like Babasaheb from Belgaum to leave everything, leave his pregnant wife, leave his work profession, leave everything and just dash off in pursuit of a bigger vision, bigger than us, it is not about only us, it’s about something much bigger. For humanity at that time they were not even talking India, freedom of India in 1917, that is a power of this man, that he can inspire so many people to do something for a cause larger than themselves. I think that’s one. How do you get there was always fas… How do you become like that?

1:48:01.1 RN: And clearly in his case, it was his life was his example, and there’s so many contradictory things about Gandhiji that I was very, very aware of. In my family, my God, the number of arguments I’ve had with my mother about Gandhi and Savarkar, more on the Savarkar side. Though she appreciated Gandhi but she saw many of his flaws which he himself has written about at great length, of course, but he still remains very inspirational. His utter commitment to truth, his utter selflessness, even however he was whimsical in many ways, but that integrity, that hard work and discipline to aspire to much bigger ideas. Starting from Swaraj, which is raj over the self, which is the biggest human struggle of all to Swaraj of the nation and never forgetting the underlying value system, which says that the Swaraj of the nation cannot be built on anything that is against human justice.

1:49:10.0 RN: So you can delay the nations Swaraj, but that inner to outer journey where you are constantly fighting against the seven evils or whatever is the more important journey and impossible to tell that to an impatient nation awaiting for its freedom. But he did that. And getting people to do simple things that become powerful symbols against injustice, or fighting for freedom, fighting for truth, like the [1:49:38.0] ____, so getting inspiration from those kind of things. He was just a master in social and political craftsmanship to inspire thousands and millions of people.

1:49:52.2 RN: So in civic life, you have to look to people like that to learn how do they do it, so in that sense that’s where the interest in Gandhi came from, from his social political life.

1:50:05.1 RN: And no way one can keep up any… I’m not in nowhere close to it. I can’t even put myself in the same… I don’t even aspire to many of the things that he aspired to, but his… One thing became very clear based on the question you asked, which is when I was earlier aggressive, I told you, when I’m doing it because I think I’m so great or morally right. The way I present myself is exactly the opposite to what I want to achieve, and I’m doing it just because I was sometimes continue to be impatient. But those two things, like when I would pick up trash and put it deliberately in front of someone’s nose into a dustbin saying, Look, I’m better than you and look, this is what we need to do. I don’t think that person would ever bother with trash, wouldn’t even have… Except say what an irritating women is all that person would have registered, whereas in Delhi when I genuinely and if I had done it with false modesty, it would still not have worked. It was out of genuinely feel and I waited for a few days to decide what is it that I want to actually do, if I don’t want the place outside the house to be full of unnecessary trash, and one day I just decided I want to pick up this thing myself, so I went and quietly picked up all the paper cups and smile at them and went and put them into my trash in my bungalow. I did that again the next day, then I had a conversation with them saying…

[foreign language]

1:51:40.8 RN: Not even one day till I left Delhi was a one cup left anywhere from that tea seller store. Not even one day, and I didn’t do anything, I didn’t have to be aggressive and how much more was achieved. So it was a real lesson for me, I’ve tried a few of those things, and now you can call it Gandhigiri.

1:51:57.6 RN: But it’s powerful, only if you have actually made some small transformation, but if you haven’t, it can’t be used as a transactional tool, you can’t. And that’s why it’s so powerful because it has to begin with you, and I think those are the things about Gandhi that inspire me.

1:52:17.2 AV: I’m really struck by what you spoke about going from Swaraj of the self, to the Swaraj of the nation and how Swaraj of the nation should not come at the cost of Swaraj of the self or justice or whatever, and I’m reminded of calling of the [1:52:31.0] ____ for example.

1:52:33.2 RN: Yes, exactly.

1:52:34.6 AV: Which is a great example of Gandhi’s assertion that means matter, that you cannot…

1:52:39.6 RN: And for him that was a thing. Today, so gullibly, we forget about means and ends and is the most difficult thing to do to focus on the means and not the end, because many times you have to give up the end when the means are wrong and how can you give up something that you’ve thought about for so long, but this is where we want to reach. And we keep saying many paths to one goal, etcetera, etcetera, etcetera. But he’s saying the opposite. He’s saying how you go the journey is far more important than the destination, how you walk to that goal is more important than reaching the goal, and that’s really hard to do. But we’ve seen in world politics and human history, that when you forget this, when the means get disregarded sometimes the end you thought you were trying to reach actually becomes quite different from what you had planned. So that’s again very inspirational, how do you focus on the means.

1:53:39.6 AV: And this also leads me to sort of one frame that I have for looking at the world where I really don’t look at all action in two categories, and one is voluntary action with respect to consent, and the other is coercive action, and which is why I am sort of so inspired when I see civil society action. For example, during COVID, civil society got together in so many different ways to help migrant laborers, to feed those who couldn’t get food and all of that, and why I’m so suspicious of the state, because anything that the state does necessarily involves coercion and we’ve kind of normalize that. One piece in Times of India called ‘Every act of government is an act of violence’ and of course, we need the state, we need the state to defend right, it is a necessary compromise in that sense. We give up some of our rights so that the rest of them are protected.

1:54:29.5 AV: But too often, whenever we look for state solutions to social problems, they involve coercion inherently, and also then there is a chance of unintended consequences. I think a lot of social issues can only be solved from within society, and this almost reflexive tendency that Indians have especially that [1:54:53.4] ____ solution is in state action.

1:54:58.1 AV: In fact, so I had a conversation with Pranay Kotasthane and Raghu Jaitley recently on the show where I referred to the Samaaj, Sarkaar, Bazaar framework that you’ve written about Raghu Rajan also written a book on the thing, and my sort of reframing of that was that I would not make these three categories. I would think of markets as a mechanism through which society fulfills its own needs. Like I see society essentially working through voluntary action in many different ways, and the market is one mechanism, and markets can also be a mechanism for the state. When you have cronyism and you’re using state power to achieve ends. Nothing good can come out of that.

1:55:41.4 AV: So markets are just a mechanism, it depends on… But I’m not saying that to argue against your framework, your framework is powerful, because as you point out your original pillar is society, and then the state comes because we need the state, and then markets come because that is a mechanism. And now you have to see the relationship between all of these. But in that sense, since you mentioned Gandhi, and means and ends and all of that, my kind of deep suspicion of the state comes exactly from this, because power always corrupts, and the power of the state just continues to grow exponentially, and I think a lot of social problems just need to be sorted out in society, and as you’ve correctly pointed out and also written about in the book that state overreach can have such terrible consequences as we have seen in the last century.

1:56:26.4 RN: Yeah, no, I agree with you. You began with volunteerism and the ability of people to voluntarily do something for the others. To voluntarily collect themselves for action. In my life, at least definitely volunteering one’s self, one’s time, one’s effort, one’s talent is been seen as the highest personal ethic.

1:56:47.5 RN: But from there to come to the idea of Samaaj. As I say in my book, and I’ve been saying probably too often for 15 years, is that I had began to believe that Samaaj is the foundational sector, and that’s fairly obvious. That we are people first as in different formations, whether it’s from the family to the nation, and globally as well. And that over time in history, maybe the Bazaar came first before the Samaaj. Just people exchanging things and creating a valueof that exchange, which was commonly understood became the Bazaar and then the markets.

1:57:26.2 RN: And of course, you needed the Sarkaar and many forms of it developed from monarchy to what we see today as the modern democratic nation state in order to help people, because people are not a monolith, we fight with each other, brothers fight with brothers, siblings fight, everybody fights with each other when there are trade-offs to be faced, so you need a neutral authority, which we have created many forms of, which is the Sarkaar, the state to enable us to resolve those conflicts in a publicly accepted manner.

1:57:57.5 RN: You also need rule of law to be framed that everyone can abide by and it can keep changing, but something that is held by consensus, reduces conflict and creates the space for innovation for markets to provide goods and services to continuously improve the life of the Samaaj. That’s a very simple framing actually, and I do understand it is not [1:58:21.2] ____ since Samaaj ends here and Sarkaar begins here. It’s a continuum, Samaaj blends into, Sarkaar blends into markets at many, many points.

1:58:31.0 RN: But I still… The reason I keep dumbing this is because I think the balance has got so perverse, like you’re saying, deep suspicion of the state, not this state, or that state, but any state, because power does accumulate and in fact, we have designed the state to have a monopoly of violence. Only the state has the legitimate power to arrest, to imprison, etcetera, nobody else has that… No other formation has that accept the state, and that can be abused. Which is why we have to always see ourselves, and this is my exhortation to myself and everyone is, can we see ourselves as members of a Samaaj and only then position frame ourselves as subject of a state or citizens of a democracy, but are we not first human being first, and then part of our Samaaj first, however small however large, now it is even more confusing because it is even easier to think of yourself as a consumer first. That has created the maximum complications in this past century that you can be a consumer and be consumed at the same time without even realizing it.

1:59:44.2 RN: So that’s why my hope to reframe this discourse so that we see Samaaj as the larger envelope in which we all reside, and of course, there is Bazaar and Sarkaar to improve Samaaj continuously and make life easier for people, but the moment we flip that and see ourselves as citizens first, as human being first, I hope that creates that what you call voluntarism, that empathy, that ability of restraint, the sense of duty as much as a assertion of rights, that’s what we’ll then throw up the kind of people or the kind of conversations, so that members of the Bazaar and Sarkaar also influenced by that discourse. So today I’m talking to you as a citizen. But suppose I was a CEO, or suppose I was chief minister or something like that. If I remember too that I’m Samaaj first and then the way I occupy my CEO position or my CM chair would perhaps be different, would perhaps retain more elements of that human empathy and the understanding of how power operates and knowing that it’s fluid. Today I’m a CEO, tomorrow I’m back to being a citizen, but that will never change. My citizeness will never change, my humaness will never change every other identity is fluid.

2:01:06.7 RN: So to keep that always in mind. No matter which temporary identity you you occupy, I’m just hoping that means that we have more human empathy floating around and a constant awareness of how power operates.

2:01:25.0 AV: I’m just wondering if part of the reason at volunteerism that voluntary action is all around us, but well, as as coercion, but volunteerism is limited and too many people seem to settle down to be, as you’ve pointed out, either subjects of the state or consumers of goods and not active engaged citizens is perhaps because they see how the huge role that the state plays and therefore they abdicate their duties, they say that, Hey, I’m paying so much tax every year to state [2:01:55.9] ____ I’ve done three episodes with [2:01:58.3] ____ she’s also Bangalore based, does such a lot of good work. And I once asked him that boss, what you are doing is that you are organizing civil society groups to solve problems, which it was a government job to solve, which is in the state’s domain, so it’s almost like a duplication, you are already paying taxes for the state to do X, the state is unable to do X, and then either you do X, so you get together with the state to help it to do X and whatever. And I am not so firm on that question anymore because I kinda see where he is coming from, but I wonder about that apathy because that apathy not universal.

2:02:38.3 AV: At one point, you write, When citizens simply wait for the state to solve their problems, they lose a sense of agency, they feel helpless, a hopeless. I have witnessed first-hand the differences between an apathetic community and those that band together to create solutions for themselves, for example, in [2:02:54.3] ____ which receives abundant rainfall, people were still unable to harvest it for safe life line water whereas in parts of Kachin Gujarat communities work together to safely catch every drop of scanty rain to last them the rest of the year.

2:03:07.6 AV: Similarly, I’ve seen communities that enthusiastically ensure, all the children are enrolled in schools and learning, and others simply leave children to their fate in underperforming local schools, maybe this apathy stems from being unable to see a path to self-efficacy or from an excessive belief in the efficacy of the state or the market.”

2:03:28.8 AV: And at one level, if I’m going to think of the whole of the country, it sort of strikes me that this appetite doesn’t come from faith in the state, I think people have just kind of given up in a lot of areas, and this is inertia that prevails where they assume bad governance and they do their jugar to get on with things.

2:03:44.8 AV: But what I want to ask you about, and what I’m interested in, are these local differences, why is it that in some places people mobilize themselves and in some places people don’t… Is it like a cultural thing, is it like an accidental thing that somebody sets the ball rolling and the movement forms. What’s your experience?

2:04:02.2 RN: I think I’m scared to use the word culture, but sometimes it’s just natural circumstances, like in Rajasthan, it rained so little that every drop is precious and then in Bihar it rained so much that you forget about… You get so much in issues of quantity without worrying about quality. It can happen. So one is that, the second I think is leadership, I think there’s something that triggers one person to act on behalf of a community, there is some inner propulsion, it is intrinsic desire to do good that some people have and that inspires everybody very quickly. So it can be two of these, it can be these things, it can be as a result of prior conflict when there’s been so much conflict that everybody is really fed up, and like the [2:04:48.2] ____ communities came up after much conflict. When they came up, and then people felt it was worth investing in peace before when the next conflict broke out, so it really depends on a bunch of things, but I have definitely seen… And that’s been the 30-year journey of work, is that when you are able to allow people to see that they can be part of a solution, it unleashes a lot of innovation, it unleashes a lot of effort, it unleashes a lot of talent, and it unleashes good collective action.

2:05:20.2 AV: So that’s what I believe in, because who has decided exactly what belongs in the state domain, everything is actually in the social domain, we created the state for that. And it’s not something that you can just sit back and say, Okay, state…

[foreign language]

2:05:37.0 RN: Only the state has to do this, and therefore I don’t and won’t do it. Don’t have to. And won’t to do it. Who’s going to suffer for that? You only. So we cannot unfortunately sit back and consume good governance, as I have been saying. Unfortunately paying taxes is not enough, you have to do more.

2:05:58.4 RN: Again, we talked about the price of democracy, liberty and all that. It’s not something that you can say, Okay, I voted, I paid my taxes, I’m done. I’ve done what I’m supposed to do. Unfortunately, it doesn’t work like that, because the state is also an evolving entity, and we know how power works, we know what kind of incentives that are be perverse and otherwise, but unless citizens are constantly driving and hoping and making the state more and more accountable to them and their larger interest, it’s not an automatic process, and it will never be.

2:06:36.4 RN: Because otherwise then it’s what Lewis Mumford, 50, 60 years ago, a colleague recently reminded me, talks about the magnificent bribe. Otherwise all of us will be constantly doing the work of the state and the market, and we don’t want to do that, we want to be with our families, we want to watch TV, we want to do… See, you can tell my age because I said watch TV I didn’t go on…

2:06:57.3 AV: You wanna watch TV [2:06:57.4] ____.

2:06:58.7 RN: What is that? What is TV? But so he calls it a magnificent bribe. The technological imagination is that we’ll give you a wonderful stuff, all you have to do is participate in this magnificent bribe. It is what’s happening on social media, your devices, and many of us, without thinking about it enough are willing to give up many freedoms for conveniences and again, it’s evolutionary biology, of course, that’s what you should be doing, but at some point that becomes counterproductive for you and society, and that’s why that eternal vigilance, especially in a digital age, is even more slipperier slope that they say that you are being consumed rather than consuming things.

2:07:41.4 RN: So that’s why the discourse of Samaaj is so important, that’s why I believe in it so deeply, because the state and the markets can become inordinately powerful. Well, is because Samaaj is fractured. Margaret Thatcher said, Wow, how can you go and meet society? What is a society business? And there’s no such thing. Which I don’t agree, I think you can meet society.

2:08:01.9 AV: I think she meant it in a different context, so I agree with you in this context.

2:08:04.3 RN: Maybe, maybe. You’re right. Right, right. I’m paraphrasing too much, yeah.

2:08:07.1 AV: Yeah, but I agree with her in that context, because often people will invoke society to justify clamping down on individual rights, and at her point was that individual rights are foremost and paramount and then you talk of collective good, but different, yeah.

2:08:19.8 RN: Right. Right, no. I paraphrased it wrongly perhaps but I think you can meet society, it’s not that you can’t. What is society? It’s a bunch of people and you can listen to them and hear them, they can talk to you, and they can meet you, you can meet society. There maybe I disagree but if you’re talking about the trade-off between individual rights and societal, good, and in fact, now that you’re saying this, this is something that’s been coming to me in the last few years that maybe one of the big issues of our times is really an age-old divide between the limits of individual freedom and the growing of public order, and it’s almost like you can draw a line down the globe somewhere, somewhere, I don’t know, somewhere along Turkey or something, where this side of it, the so-called East, was willing to value public order higher than individual freedoms, and then in the West, of course, very high premium on individual freedom, individualism, and maybe those things are what are playing out in societies and nations today, all over again.

2:09:31.5 AV: I love the way you carve Turkey.

[laughter]

2:09:34.7 RN: I don’t know, somewhere… What the British used to do sitting in their offices and draw imaginary lines across countries.

2:09:40.2 AV: [2:09:40.8] ____.

2:09:42.8 RN: [2:09:43.0] ____ Somewhere there, this side of Europe where the enlightenment all happened. The mystic religions, the Eastern religions even the Abraham… Well, really Islam. And this side towards the East right beyond China, Japan. Just a very broad generalization, and I recognize the limits of that, but all I’m saying is, again, that big word culture, but that individuals in some sense are willing to restrain their freedoms for families, communities, religions, their tribes, their cultures, their nations. I don’t know, maybe that is the idea playing out today in more ways than we understand again, you can see the clash between the ideas of individual freedoms and the state in many countries putting what they see as reasonable restrictions on those freedoms.

2:10:41.9 AV: Yeah, I absolutely agree. And it’s not just individual freedoms versus the state, which is a constant battle, requiring eternal vigilance as you said, but it’s also the clash between individual rights and group rights and there also it is a trade-off.

2:10:56.3 RN: Exactly.

2:10:57.4 AV: I think the most incredibly toxic and dangerous thing we can do is privilege group rights over individual rights because that has led to so much that has gone wrong in the 20th century…

2:11:07.4 RN: Again that’s what Mahatma Gandhi fought for, individual rights.

2:11:09.8 AV: Individual rights and so much that is wrong with modern politics, but I see the flip side of it also.

2:11:13.6 RN: Yes.

2:11:14.4 AV: I see the comfort that people take in community and in being part of a tribe. And there is a flip side to it like though frankly, in these modern times, I see the toxic side much more from both the left and the right, the tribalism, and the identity politics is just tearing us apart.

2:11:28.7 RN: Yeah, agree.

2:11:32.6 AV: You know we were talking about citizen apathy.

2:11:33.3 RN: Yes.

2:11:33.6 AV: About people just kind of not caring for their duties as citizens as a part of society, but just saying, [2:11:40.0] ____ And you’ve also spoken in your book in various places about elite secession where elites have had the privilege of building their gated communities, taking care of their own water and generator lagao electricity kar do, and getting away from it. But as you point out that there are some things elites can’t secede from, they can’t… They breathe the same air, they drink the same water by and large, and they suffer under the same laws, and these are just things that even the elites can’t secede from.

2:12:14.5 AV: Give me a sort of a sense of, and this is a question that arises out of this but is kind of tangential, and I just to give perspective on all the work that you’ve been doing is give me a sort of historical perspective of what has been happening in India in terms of civil society action over the decades, like you’ve pointed out in your book about civil society organizations, how you have one wave in the ’70s where there is all the enthusiasm, so many things are happening around the world, you have another wave in the ’90s as the markets open up and all that, then you have another wave perhaps in the 2000s with technology coming in and all of that, so give me a sense of this broad movement of people’s participation as citizens and what’s been happening there.

2:13:03.2 RN: Yeah. Again, I’m no expert, Amit, I’m just a…

2:13:06.3 AV: You’re a practitioner and therefore whatever you’ve seen.

2:13:08.3 RN: Yeah. So in India, obviously, after the freedom movement, everyone must have heaved a sigh of relief, “ke apna country hain” now, let’s get down to the business of building this nation in our individual capacities as whatever livelihoods we are engaged in and the state was busy keeping India united in the first place. Such a difficult decade. ’47 to mid ’50s, but… To ’56 in fact, but so I don’t know enough about civil society in that first decade, what exactly new was happening, but say definitely, I know especially from the late ’60s, the Bihar famine seems to have triggered a lot of the first early pioneers of civil institutions, they left… They were highly educated, some IIT people, people like Bunker Roy and others who had gone to college, could have taken any corporate job, decided to give up everything and look at fundamentals of society why do we have famines, why are so many people poor, what can be done, what is voluntary.

2:14:08.7 RN: So that first wave in the ’60s and continued into the ’70s this time with more foreign funding, a lot of… Ford Foundation, Rockefeller, many others came in to support broadly issues of justice rights, some working very closely with the government passed… After the Green Revolution, etcetera also. They spawned professionals in civil society working in their offices here again, looking at various issues, there were so many issues to worry about whether it was food and nutrition, agriculture, urban… Well, urbanization not that much was done then but just basically issues of expanding rights and expanding access to justice a lot of work was done education, healthcare, women’s rights, so much work began to happen in the ’70s, and ’80s.

2:15:01.2 RN: Then again, as you yourself said after India opened up, there were new issues to worry about, a lot more people, a different kind of class was being left behind, so understanding how they could participate in this economic surge that was going on, I think that took the interest of civil society, a lot. The Bangladesh refugees that came in also spawned a whole… MYRADA came out of that, the settlement of some of those. So many incidents global and in our neighborhood spawned new waves of civil activism and you’re right that the digital era has spawned the latest lot of leaders and organizations who are trying to use the benefits of the digital age to reach many vulnerable left out people, and yet at the same time also try and hold the digital era accountable, the states, the markets, and civil society more accountable in a… Because the digital age has brought new issues, new exclusions and how do you hold… Again, same framing justice, equity, access, but in new waves, like I kind of described, I’m sure there are experts who describe it differently, but this is what I have seen.

2:16:16.9 AV: And is there, has there been a deeper involvement in these movements from people at large and especially moneyed people, because of course what is happening after the ’90s is there are many more people with money, there’s a burgeoning of the middle class, 300, 400 million people come out of poverty, there’s a lot of that happening, equally, there is a class of the elites and the super-rich, which is forming and… So what’s happening there? Are these new elites, for example, also rushing in enthusiastically, where… Perhaps in absolute numbers greater than they were in the past because the numbers are so huge…

2:16:53.1 RN: Yeah because the numbers, the base…

2:16:54.9 AV: Yeah, but…

2:16:57.0 RN: I think the middle and upper middle classes are engaging more in civic issues in urban India. Definitely, RWAs for example, if you take just one civic institution, they are very vociferous about their rights and their… And they also band together to improve their own neighborhoods. I live in 3rd Block, Koramangala in Bangalore which is of course very… An elite neighborhood, but not all of it is elite, some of us have become very wealthy but the rest of them are wealthy enough, but see, they are… How much time my neighbors give to civic work to gather all of us, we work together, all of us, we have secured our park, we fight court cases, Koramangala is very active that we…

2:17:43.5 RN: Just recently, my neighbors did a big vigil because one expressway has been just stalled for years, and it’s made us also frustrated, so I see a lot more of this kind of civic activism, especially in Bangalore for the last 20-25 years definitely, and I can see it only growing because our people are becoming more innovative about how to create like flash activism, something will happen, my god, the word gets around and they gather, which is kind of a new way of doing things, and young people are getting involved. So I feel that young people and the middle class in urban India is finding new ways to participate in this great big experiment of democracy that we have going on in India.

2:18:32.1 AV: Yeah, and you said it RWAs have… I think RWAs are actually, if someone is looking for material for satire, there’s a lot there because…

2:18:41.4 RN: Oh, definitely. [laughter]

2:18:41.8 AV: RWAs have become such fertile playgrounds for wannabe uncle dictators who…

2:18:48.7 RN: Oh, yeah.

2:18:50.0 AV: Like, in the place where I used to live when COVID started, I don’t live there anymore, but the RWA of that place sent homeopathic medicine to every flat because that guy’s relative was a homeopath or whatever, and I was like, “What are you even doing? What is… ”

2:19:03.5 RN: The pandemic offered many people new spaces to exercise petty power.

[laughter]

2:19:06.9 AV: Yeah.

2:19:09.5 RN: And now when the state’s officials have discovered that it’s up to citizens to now push that back again, which is not so easy, every beat cop could push you back into your home without even using much coercion. We just went.

2:19:23.0 AV: Yeah.

2:19:24.1 RN: It’s hard to give up power. Somebody said to me that a stick is never given away, it has to be taken away.

2:19:28.6 AV: Yeah, with another stick sometimes.

2:19:32.3 RN: Or with again, if you have five people one stick won’t do much.

2:19:33.9 AV: Yeah.

2:19:34.5 RN: So it’s the force of a collective action is that what I believe in, but yeah, no, of course, you can have, but I’ll tell you even though it’s a meme now, some dictator uncle in a RWA who’s exercising. But that’s also dynamic dictatorship. Some other uncle can also come and push away this dictator, and so long as there is mobility of power and people kind of know and they also won’t take that dictator that seriously in that RWA beyond the point, he can’t do much. Okay, so there… Because here there is proximity to that power. In an RWA, there is proximity, even if somebody’s using their power in a bad way, there is enough proximity that you can actually turn that situation around if 10 of you get together.

2:20:27.0 RN: So that’s what’s interesting in these things, they can be pretty… I know how much in my building, oh my god, the general body meetings and somebody’s standing up and saying this and that, we… But that is the practice of how human beings will organize themselves. That’s exactly how it’s going to be. Both the good and bad of it, but eventually it is constantly a movement to improve their surroundings. So there… No, sorry, this is the practice of democracy, this is exactly how it is going to be.

2:20:58.2 AV: Yeah. And in a sense what is good about RWAs is that there is a direct link between power and accountability, which sometimes gets lost in, because our governance otherwise is so centralized but this is…

2:21:11.4 RN: Yeah. We are so far away as citizens from the seats of real power, right. How do I get… How do… Okay, I am in a extremely privileged position, but how do normal people get heard otherwise, because our system of electoral democracy doesn’t really mean… In villages it is different in rural India it is quite different, because the 74th amendment has not really stuck yet somehow, it hasn’t. It’s such a sensible amendment, but it’s not yet been realized, you don’t even know who your counselor is, and in some cases, you don’t even have the elections with some excuse or the other, so the seats of real power have become very distant from the ordinary citizen in… Especially in urban India.

2:21:53.4 AV: I want to also take another digression, you spoke about how in Bangalore civil activism has increased and the young are taking part, and a lot of that participation by the young is incredibly hearty, like if something gave me a lot of hope for example, during the CAA protest, it was young people on the streets waving the preamble because at least then there is awareness of it, you’re thinking about your rights, that’s mind-blowing, but what we also see from the young is perhaps a mistake you pointed out in yourself where the first time you picked up the rubbish that people were leaving, it was almost self-aggrandizing in a sense that look, I’m better than you, there is that sanctimony.

2:22:33.9 AV: And I find that what social media has exacerbated is that it has these incentives built in for posturing, posturing, posturing all the time. Back in the day, to be known as a feminist, you actually had to do real work in the field, improving the lives of people and so on, today you can just go out there and put a few snarky co-tweets and show your outrage and so on and so forth, and that feels, it’s a very cheap way of sort of signaling what you are, and I’ve done a bunch of episodes with various feminists from Manjima Bhattacharjya to Urvashi Butalia and all of that and Kavita Krishnan notably who pointed out how a lot of these online feminists, so to say, online activists are not engaging with the complexities of the real world where everything is not cut and dry, black and white, you really have to wade into murky waters.

2:23:28.0 RN: Exactly right. So what I would say is this, having thought about this for a while now, is that I think we are in a transition period, see, the technology is pretty new. And the public norms around this have not settled yet. It may take five, 10 years even. How should you behave in the digital sphere? What is going to eventually work for you? So maybe that initial my god, I can say anything with anonymity “koi bhi pakadega nahi mereko” and I feel so good. My god, I can vent.

2:24:03.0 RN: And now there’s enough written, we don’t need to repeat it on this podcast about why the technology, the attention-seeking, the clickbaiting, all that… We know what the rewards are, how they are aligned, we know what the rewards for the market are, we know what the rewards for people are so we won’t talk about that, but I do feel that now you can hear people talking about how this must change, and I think we’re at the beginning of that change, and I think some new norms will come around how to behave, and I think of course, regulation may also come, but I wish before all the harsh regulation comes, some of this… I really hope we are at peak polarization, peak venting and that in the next few years, I think some new norms will develop because it’s not really working for anyone anymore, it was fun while it lasted, but I think at some point, it will have to settle and it will settle.

2:24:52.4 RN: Most new inventions people do overdo things, but then new discourses emerge, new restraining factors emerge, and we will see that. So the way I would see it as a slightly older person is that we are in a transition, and so I’m hoping that in a few years, it will be different.

2:25:12.2 RN: I love the term peak polarization, if this actually is peak polarization and things get better “aapke muh mein ghee” I can’t say “shakkar.”

2:25:19.1 RN: Just tell me how can it get worse. Can you describe anything worse than this, I can’t think of something much worse than this, so it’s probably at its peak.

2:25:25.9 AV: See, I look at the incentives both within social media and within politics, and I’ll briefly just talk about. Within social media the incentive is you go online, everybody wants to feel they belong to a tribe, you find your tribe, and then you want to raise your status within your tribe, all natural and rational, and how do you raise your status within your tribe by attacking people on the other side, never engaging with arguments, or attacking people on your own side for not being pure enough and any kind of nuance will have you beaten up by every side, so it creates an incentive where you keep pushing towards the extremes, and this is social media, and these are vocal minorities, I think the silent majority is kind of more sensible, who knows there are many sides to issues and all of that, but they’re scared to speak up.

2:26:13.8 AV: And the incentive within politics is that today, like earlier, I think and this is something that in my mind is a thought in progress, so I haven’t gotten anywhere with it, but earlier we used to talk about the median voter theorem, that ultimately you’re going to go towards the center. So you’d look at American elections where your Republican and your Democratic candidates in the primaries, they will swing to the extremes for the true believers, but they are pretty much adjacent to each other in the main election.

2:26:42.6 RN: Eventually, yeah.

2:26:43.8 AV: And I think in 2016, this broke down because I thought the candidates were gonna be Hillary Clinton and Jeb Bush, and they’re pretty much identical, some interest groups differ on each side, but they’re basically the same.

2:26:56.4 RN: Agree.

2:26:57.6 AV: And suddenly you had Trump and everything changed, and the Republican party has pretty much been demolished, all their values just wiped out by this man who stands for nothing that they stood for. And equally on the Democratic side, there is again that push to the extremes…

2:27:12.5 RN: Extreme left, yeah.

2:27:14.7 AV: Extreme left, which is happening, and even within Indian politics, how do you really shine in your party, for example, if you are in the BJP today and there is really one big game in town. The way that you stand out within a party like that is by going more and more extreme. Like I think of that notorious Dharam Sansad video from I think, December 2021. And the reason you had all of those sadhus giving one incendiary speech after the other was that they were competing with each other for attention, and the only way is to get more extreme and more outrageous. If you have one guy speaking, it would have been more moderate than any speech made there, but so I see both the incentives in social media in terms of posturing is driving you towards the extremes and within politics, but I agree with you that at some point my brain can’t compute something’s gotta give.

2:28:06.8 RN: Yeah, and the media talks more about the Dharam Sansad and who said what, than anybody else. People are not sitting around thinking about what some sadhu said in an incendiary manner or what any of the groups said from all sides of the religious sphere. Apparently, in that sphere, there is, as you said, rational reasons to increase your power base by being more inflammatory, but tell me, how many people are thinking about this in their normal lives and how many people actually hold moderate views, so… And more sensible views.

2:28:40.5 RN: Most people actually, if you just go a little below the skin, that’s why one of the reasons, one of the portfolios that we have set up, I did this show on NDTV some time ago called Uncommon Ground, where I asked corporate leaders to talk to the counterparts in that sector in the social realm, so like Medha Patkar was in conversation with Anand Mahindra, and so on and so on. And I really found that there was a need and a space for that kind of dialogue, so one of the things we’re trying to do is to help build the societal muscle for dialogue and conflict reduction, and it’s actually a muscle.

2:29:20.1 RN: Now, suppose you and I have opposite views about something, we can sit around shouting at each other, or we can suspend judgment and perhaps learn from each other, and you may not change my mind and I may not change your mind at all, but believe me in the human mind things marinate and at the right time in our evolutionary learning part, I will remember something you said, and, “Maybe he was right,” I will think if not today, three days later, if I had given myself and really it’s a reward to myself, the time and space to listen to you. And I think people are thirsting for that, and I think it is up to civil society to help create those spaces, and we’ve got a great response, a very small attempt to begin with, but we hope to expand that, and I think young people, especially maybe searching for those spaces, and it is up to us to create them.

2:30:09.3 RN: The political field is like that for the electoral vote, things like that will happen, but most of citizens’ lives are way beyond all those very fractious, contentious issues. Arrey, we’re just… Every day people are just running around trying to keep their families together and their lives sane.

2:30:31.5 RN: So let’s not exaggerate. And that’s why I am not so pessimistic, because if you go around India and you talk to people as I have to for my field visits, you see much more of the… It’s a 5000-year civilization that’s gone through every conflict known to human beings and accommodated so many things along the way, when you actually talk to people and break down ke “Yeah, but aapko kya lag raha hain” actually, most of them will back off from violent confrontation or any confrontation, there’s so much of “adjust kar lete hain thoda sa” in this country that I have more faith in that undercurrent of Indian society than the very turbulent waves on top.

2:31:21.8 AV: Do you think that there’s a danger in all of us having too blinkered a view of the world in the sense that I don’t get around in terms of just going around meeting people, engaging with society, even a fraction as much as you surely do, and therefore my view is restricted by what I am taking in through the media that I consume, and there is a danger there because once I consume one piece of media, the algorithm will push similar things towards me.

2:31:49.1 RN: Lead you to the next.

2:31:50.4 AV: Will lead me to the next, and before I’m in my bubble, somebody else is in his bubble, but your point is that no, the real world is so complex and this shit doesn’t matter and don’t go by any…

2:32:00.0 RN: Don’t go only by that, it doesn’t make any sense, diversify your points of input and use real people for that. Use your neighbours, for example. We learn a lot from our neighbours. Nowadays you don’t even need to meet your neighbour anymore, you may know someone across the world much more intimately than you know the person who lives in the flat next to you, but I think reaching out to real people more and engaging in more non-fractious discourse is I think some of the abundance that we can harvest around us, it’s abundantly there. We have to harvest it.

2:32:35.4 AV: So let’s go back to your personal narrative that you have sort of… You work on Nagarik for a while and it’s kind of heartbreaking, doesn’t work out, but then in 2000, you help Pratham set up the Akshara Foundation which is a Karnataka branch in 2001, you set up Arghyam to work on water issues. So tell me a little bit about this journey from learning from what went wrong in Nagarik to moving on to these areas and why these specific areas. Take me through a bit of the journey.

2:33:04.4 RN: Yeah, no again, circumstance. After Nagarik sort of wound down, I was doing very small…

2:33:10.8 AV: Why did it fail, by the way?

2:33:11.4 RN: It failed because I think we didn’t put the Nagarik in Nagarik as I keep joking now. Forgot about that, now you are just thinking about, you know that we have to solve this problem, but you can’t just solve problems by wishing them away, so the Nagariks have to be very interested in whatever calls you are espousing and I think it was ahead of its time. Traffic safety was not on top of people’s minds, though it should be, by the way, 160,000 people die on Indian roads every year. That’s a shocking number, considering how few vehicles we have on the road compared to our population, and how many of them are heart-breakingly young people who die quite unnecessarily on all really haphazard roads, but even today, there is not that much of public agitation about this 160,000 number. Is the highest in the world.

2:33:58.2 AV: Is dispersed all over the place if they were visible, if there was a massacre in one field everybody would be going mad.

2:34:03.7 RN: Possibly. So we were probably on the wrong… We were just… Had a wrong mission, and so we couldn’t gather the enthusiasm. So if you don’t get the people behind it, if you have not tapped into what is already an angst, then it’s an uphill battle, you are going against the stream. And we were also very new at, there’s so many things that I would do differently now, we didn’t know there’s always going to be a learning curve, so that’s fine, but we are very sincere, let me say. So that sincerity is still important, but so that we had to wind down because it was not going anywhere, and then I was actually just like ripe for doing something big. And C. V. Madhukar was with Pratham at the time. Here they are already established with the State Government of Karnataka, took the lead on setting up Akshara foundation as a public-private partnership, and he came home and it was just the right time because the kids were a little group and I had free time and I put myself into it. It was that in Karnataka, at least in Bangalore, every child should be in school, and it was a big enough mission that I wanted to sink my teeth into it, so I got lucky that I got drawn into Pratham and the Pratham network and really we did a lot of work.

2:35:18.4 RN: We did a lot of innovation. We did get a lot of children enrolled, we did a lot of bridge courses, we’ve worked very hard on preschool education, helping neighborhood set up their own pre-schools, where sometimes children were charged, sometimes not charged, especially in many Muslim localities when young Muslim girls became balwadi teachers and helpers and all the children will come. It was really wonderful community feeling, and we achieved a lot. I went on to the Pratham board and then I set up Pratham Books because… And that’s one of the most joyful parts of my work life. We don’t… Never think about this. But you and I had books. I mean, you said we didn’t have too many books and that remains true for Indian children, but I had Kamal Book House down my road, and it had a few hundred books, right. That’s much better than nothing. But most children in India, 15 years ago, had zero access to books. All my childhood was about the joy of reading.

2:36:18.2 RN: I mean, you cannot separate my idea of childhood from reading, and how many children have never had that joy, to me, it was just… It’s an [2:36:26.5] ____ thing to think of. So when we started Pratham Books, that’s what we wanted to do is to democratize the joy of reading, and we really disrupted the publishing industry for children’s publishing if I say so myself. It was not me alone. Obviously, it was so many, many, many of us. But today, the success is that there have been almost 100 million reads across the years of everything that Pratham Books and story we have put out. Children have for the first time in their life’s got a book to hold in the hand, which has a marvelous story with colorful illustrations in their language. And so that’s what we did from 2004. In the meantime, in 2001, I set up Arghyam but I didn’t have that much money till I told you the ADR came in 2004.

2:37:11.9 RN: But I wanted to learn the ropes of giving forward, by then we could see the money may come. And so that’s what I did and learned that you have to first listen, you have to first listen and then decide what needs to be done.

2:37:31.5 AV: And tell me a bit more about Pratham Books and reading, because I keep talking to people about the importance of reading. That’s how we grow, that’s how we… We make sense of the world by joining dots, the more we read, the more dots we join the more nuanced and complex our view of the world is and all of that. But the counter-view is that in every generation, there’ll be a certain percentage of people who read and others are just not interested, and I wonder if that’s true, and I think it cannot possibly be true. I think that everyone can read. Some of it can be… Some people might be more inclined to reading than others, but if the circumstances are right everyone can read and simultaneously I see in small-town India, in young India, there is this hunger for knowledge. Right, so what was that experience with Pratham books, like especially what was your thinking going in and how did that thinking evolve about what the challenge is? And then what are the pivots you made and what did you learn from that?

2:38:31.0 RN: Yeah, this story is told often so I say it very briefly that when the network Pratham, we started a read India campaign and trying to get children to read. Imagine not being able to read. Just imagine not being… Today, if one of us goes into… Say, for example, you go into Tamil Nadu, most of the signs are in Tamil, and if you don’t know Tamil, that’s how you feel if you can’t read and it is horrible. A whole part of the world shut out for you if you can’t read. And so a lot of children had begun to… Learned how to read through all our campaigns, young children, but they have nothing to read, and you cannot sustain a reading habit without something to read.

2:39:14.2 RN: And so our first job was to just make a lot of reading material accessible and available to the children of India in their own languages, and so that’s what we started to do, and what it meant was… Since they were not that many writers, especially for the kind of money we were willing to pay, and there were not the many illustrations, and there were not that many translators or editors, so how are you going to do it? So actually Madhav Chavan, Rukmini Banerjee, and myself, we used to write many of those first stories and some of our team members, and then we started attracting more and more.

2:39:46.4 RN: This is a nation of storytellers, we attracted people from every corner of the country voluntarily sending out stories, not even expecting money, nothing, and that’s how the movement began, and whenever we took the books out, we had to learn everything about publishing. My colleagues Ashok Kamath and all. We didn’t know anything about how paper was printed on nothing. We had to learn everything from scratch. And he did such a phenomenal job and we built such a phenomenal team that we were soon able to get thousands of books out into the hands of children through the Pratham network. I have seen with my own eyes, a child receiving a book like, “This is mine? This is for me? For me, this book?” “Yes, it’s for you.”

2:40:30.2 RN: And then how they’ll sit and look at it and treasure it and love it. Everybody loves a good story. So when you give children good stories, they get attracted to reading and it’s criminal not to let children have books, good books to read from the age of two, I think from the age of two, children should have lots of books to touch. I think it should be from the age of six months. My grandson, certainly… My children got books at the age of three to four months, and they had relationships with books from that age, and that’s the correct age to introduce books to children and never should a child be deprived of a book because they can have a personal learning journey, the system will teach whatever, but your personal learning journey, your learnability, to teach yourself to learn begins with good books or any books for that matter, when you are very, very, very young.

2:41:22.2 RN: So we were able to do that and build out the community, find all kinds of business models to sustain it, philanthropic models to sustain it and today… I mean, Pratham books is a success story, very much in its own right with the new teams that are running it, but I think we have definitely put books into children’s lives, and that makes me personally incredibly happy because we said democratize the joy of reading. That was the societal mission that we subscribed to and try to make happen, and I think we have succeeded, and even today NIPUN Bharat, the governments programs, we are looking at foundational literacy very seriously for the first and national curriculum framework is out. Lot of plans to get very little children to be fluent, to have more words heard and read, to understand simple arithmetic. I think it’s a serious national mission now, the ground rod has been laid before, but now I think the state governments and the union government are very serious about this and Samaaj has to get very, very serious because even if we have only X number of teachers, how many caregivers do we have around the child? Millions.

2:42:38.6 RN: If everyone does a little bit to help a child in their vicinity, can you imagine what that magic that can do and it’s easy. So if we focus on the abundance again, I think this is the time, and it’s a reducing problem, Amit, because today about 25-26 million children are born every year in India, but the rate of growth of the population is dipping quite dramatically actually, so that number will keep reducing, so in fact, the problem is reducing in size and scope. So I think three to five years we should be able to do this.

2:43:14.2 AV: It strikes me that one of the gratifying things about doing work like this is that you can have a massive impact sometimes at scale, right. And it’s a massive impact of so many kids are reading again, it’s huge, but as humans, we also tend to want immediate gratification, we also tend to want something that is measurable. If you build a big business, you can sell out, you can make money, you can do all of those things, it’s visible, it is there, you can say, “I built Infosys” or whatever it is. But when you work in the social sector, one, of course, there is a problem of scaling and we’ll come to that later, but even when you do scale. It’s not measurable in a concrete sense, you just know that “Man, I’m proud of… This is huge.”

2:44:06.2 AV: And that you know after the fact after it has happened, but in a lot of work that people do in the social sector, I’m guessing that there is no immediate gratification, even if things work out, you will never really the benefits in front of your eyes sometimes, like I think in a sense, all of us are doing we are playing the long game, you do something because it’s a right thing to do the whole Bhagavad Gita, Gandhi thing you do something because it’s a right thing to do, even if you’ll never in your lifetime perhaps see the good that comes out of it, it’s Nablus.

2:44:37.5 AV: So does that mean that someone who… Like a capitalist and a social worker, they are both problem solvers, right. Many of us are natural problem-solvers, “Ki yaar this is a big problem, I want to solve it.” But if you go the capitalism route, say, “I’ll do it for profit, I’ll raise some money, I’ll get venture capital, I’ll do this. These are my measurables.” Your metrics are clear, you get that gratification and that’s a particular thing that’s out there, but in the social sector, sometimes the gratification is not coming, sometimes whatever good you do may be invisible, so you have to find other ways to motivate yourself, and for some people, I guess just the challenge of solving a problem is enough, but for some people, even that might not do so in your experience as someone who’s been peripherally part of the corporate world, in a sense, you’ve interacted so much with the people within that world, and at the same time, your world is really this world of social work, of making change happen within Samaaj per se.

2:45:39.8 AV: So what are your thoughts on this? Do think fundamentally different kinds of people get attracted to it, for example, one thing that you have pointed out in your book, and we might talk about it in more detail, is how when someone who’s built a successful company will try to do something in social work, they’ll lose risk-taking appetite. They’ll just approach it differently. So what is a difference in mindsets? I don’t want you… I mean, obviously, I know you don’t want to generalize or paint broad strokes, but in general, these are such different challenges, do they require different temperaments? What kind of adjustments did you have to make? How much did this change you?

2:46:13.5 RN: Yeah. No, you’re right. It probably is different. They are different worlds with very different metrics, no question about that, and in the corporate world, of course, there’s a broad consensus on if you make profits, you’re successful, if you don’t, obviously your shareholders are losing and obviously your enterprise is failing. And then all the consequences of that have to be born. In the social sector, so we have a lot of failures with different kinds of consequences, and the metrics are very hard to agree upon. Most social sector work doesn’t allow you to work at population scale or even though, for example, Prathams mission statement is, “Every child in school and learning well.” It doesn’t mean that actually, every single child will be able to be in school, that’s a big hairy audacious goal. You set the target, everybody moves. It may not happen in your lifetime. But in that sense, you can have a big broad mission like that, but the interim goals are very hard, whereas your quarter se quarter thak culture is completely taken over the corporate world and you have to deliver quarter on quarter, in fact, that’s in some sense much harder. Here the time frames are much longer in the social sector.

2:47:24.8 RN: But you’re right that people want to have quick wins, that naturally, we all want to see success, but that’s why much of the discourse on the social sector is how to create sensible mileposts. Every child will not be by tomorrow in school. But what are the indicators that at least you’re on the right path, and I think a lot of work has gone into developing interim metrics which help you to know that, and most people who come into it come from such high intrinsic motivation that that much sustains them unless you’re making really big mistakes, then you have to course correct, so does it require a different mindset? Yes, if you’re looking for quick wins, and if you’re looking for very clear definitions of success, and if you want to achieve monitory visible goals, then maybe the social sector is not the right place for you, but I’m seeing so many more corporate people walking out and coming to the social sector, because at the end of it, fine, you want money and you want prosperity so that your children can also be in good schools and universities or whatever, but you know there is a diminishing return even to that kind of wealth.

2:48:35.8 RN: And many people are left dissatisfied. Really, so many people I meet, of course, it’s obviously self-selection, they’re gonna come to me, but people want more than anything, they want meaning in their lives, they really need meaning, they need to feel part of something good. So long as they are in that mindset that we are doing what all entrepreneurship is social, as some of my friends say that by creating jobs, by creating profits, we are spreading wealth, we are spreading prosperity, so it’s a good thing, but if that is still not giving them that deep human satisfaction, more and more of the middle management level are trying to come and do something meaningful in the social sector, so maybe it’s also an evolution of the human being that you achieve your material things and then you graduate to wanting to give more of your human self to more human cases, I’ve seen that happen for sure. But yeah, the social sector is a hard space to be even… Even Bill Gates have had… Bill Gates has said that it’s much harder to create social change when we are in conversation, we recognize how much harder than to have a magnificent business empire like Microsoft. So definitely it’s harder.

2:49:53.7 AV: Let’s talk about Samaaj, now. You’ve written so eloquently in many, many pieces about how democracy cannot be a spectator sport and civil society has to take the lead and do things, and I want to double down on this essay of yours where you laid out five challenges before civil society, right. And I want you to elaborate on them one by one and what you’ve learned about them, because just a framing of these has obviously come from hard experience and being on the grounds, seeing things not work out and kind of understanding these. And the first of these five challenges in front of civil society that you’ve written about is enabling good governance. So explain this to me.

2:50:38.0 RN: So for example, in Bangalore, Rameswaram, [2:50:41.2] ____ Janaagraha. So what they wanted to do was to see if people are willing to get more involved in local governance. So they help people to understand that they could actually participate in formation of budgets. What should the money… First of all, that money should be transparent that this much is available, and then you should be able to have some kind of mechanism by which you can input before the state, the civil civic budget is formed. So those are the kind of things, innovations that have been done in Indian Civil Society to enable good governance. Because as I keep understanding and keeps coming back to me that it won’t happen on its own. We all want governance when Nandan’s election campaign was going on. Everybody wanted actually just basic good governance. They were asking for rewards that are not so treacherous, they’re asking for water supply, they’re asking for electricity, they’re asking for more decent housing. Just like very basic building blocks of public infrastructure and yet it is not there. And we can’t unfortunately afford to just sit there and blame the politicians of the state. So one first thing I would share is, how do we participate in co-creating the good governance that we all claim to crave?

2:52:04.1 RN: We all crave it, I could see it in that campaign. Every… Naturally, everybody wants that. And remember how I described Bombay to you, that we have that and how much it helps citizens to move ahead without every day being hassled out of their wits. So, enable good governance is exactly what I mean by those three words. That is the role of civil society, to engage people in becoming more active citizens. Because in a democracy, you can’t sit back and you can’t enjoy the fruits of democracy without that participation. You can just be really lucky to be in a country where that happens automatically.

2:52:43.8 AV: And I guess some of it would be just getting data and making it transparent what government is doing right, what they’re doing wrong.

2:52:51.2 RN: Yeah, so agreed. There are many ways that people have been helping to enable better governance. And you are very right, a big part of it is data. The whole right to information movement, just what work e-government Foundation does is to help government organize its own data better for disclosure and to make the whole grievance and redress process much simpler and more transparent. Today many bureaucrats return immediately information on what grievances have been redressed. Of course, it’s a continual process. So I think there are many innovations in India on this, on open data, on many pathways for addressing grievances, and we need much more of that.

2:53:38.9 AV: The second way, the second challenge before civil society is scaling up.

2:53:42.0 RN: Yeah. And that’s a real huge challenge. Because first of all, they don’t have access to two things, which is money and talent, not necessarily the kind of talent that you actually need, because you don’t just need passionate people trying to change the world. Unfortunately you also need accountants and admin people and legal people and everything. And those people aren’t necessarily intrinsically motivated to come and join this. So it’s very difficult to all to establish organizations ready for scale, even if you had the capital. So it’s a real problem and the way to see it, and this is what we try to do in our teams today to help organizations to scale by thinking differently about what scale means. So if we were to think that what we really want to scale is the mission and not the organization, then the way you design your work will be very different. Because then what it means is instead of me saying… Okay, suppose the thing is every child in school and doing well or whatever, doesn’t mean I will set up 2000 schools and 5000 colleges. It means our work on public policy, or so many of us with such small units, wherever we are.

2:54:58.4 RN: So instead of pushing solutions from the center out, what if we could distribute the ability to solve, then your organization need not scale, but your mission will scale to the participation and co-creation of a million other nodes. So if you think of scale like that. But this problem of being able to scale something that civil society has to grapple with. So think differently about scale. You may not be able to scale to a million person organization like corporations do, but if you can scale people’s own agency to respond in their context, then you have succeeded. So opening that idea of scale out a little bit.

2:55:39.8 AV: Can you give an example of that where you took a problem, you took a movement or an organization or whatever, or a mission, and you manage to scale it by thinking differently?

2:55:49.0 RN: So Pratham Books is a very good example. Because see they were… There’s a handful of publishers producing a few hundred books a year. Today there are many more publishers, today there are non-profit publishers, today because of digital technology books are available in your hand, anytime, anywhere in any language. There are 330 languages on the website, on Storyweaver today. So that scale was easy, but books are easy. But if you look at say EkStep where we set up this foundation in 2014, Shankar Maruwada, Nandan, and I. The goal was to be able to enhance learning opportunities for 200 million people by 2025. No, earlier than that, I think 2023 or whatever. The reason we were able to do that is we were looking at this issue of scale and Nandan’s and other’s experience in designing the [2:56:43.2] ____ platform made us think, the team was already thinking differently. I’m not gonna go to every school or something like that. So how am I going to create some infrastructure which allows many, many people to participate and move driving this mission of accessibility to learning opportunities further. And together with the union government, the team was able to develop the DIKSHA platform, which means it’s a platform for teachers, the National Teacher Platform. It then became called DIKSHA, and our teams help the government to achieve this. It was ready just before the pandemic.

2:57:17.0 RN: And over night schools were shutdown, colleges were shut down. Especially schools which we cared about more at that time. And this platform came in really handy to allow teachers to keep talking to each other, learning from each other, how to operate in a completely new environment, a digital environment. How do you teach children virtually? There’s a pedagogy that you have to develop to teach digitally. And so the platform came in really handy. Twelve million teachers came onto that platform. In the height of the pandemic, there were billions of transactions every month on that. Now it has come to some steady state because schools have opened again. But that’s what… If you can design not for a one to many, but a many to many interactive situation, where people can learn from each other and then take it out to scale locally in their context, that seems to us to be the example of one way to scale up fast while distributing agency, not solutions. That’s some of the kind of thinking that we are doing. And right now, what we call the societal thinking team, is enabling many, many, many social entrepreneurs to take the missions to scale.

2:58:36.1 AV: That’s a lovely distinction between distributing agency as opposed to distributing solutions. And the moment you said 12 million, my [2:58:42.1] ____ mind translated it to 1.2 [2:58:44.1] ____ and just went, “Wow.” So absolutely phenomenal. And the third challenge before civil society, which you kind of touched on while talking about scaling, is creating effective partnerships.

2:58:56.3 RN: Yeah. So what happens often is because in the social sector, see, you have to really position yourself for that scarce donor capital, and therefore, rather than think in terms of collaboration, you think in terms of competition. So it’s not these are for the market sector. This happens here too because of very scarce philanthropic capital. And so rather than focus on collaboration, you focus on making your own work look very good to the donor. And that is natural. But then at some point you realize that’s not good enough, that unless you bring in those strategic collaborations anyway, you won’t get anywhere and your donors won’t be happy.

2:59:35.3 RN: So I think learning how to partner effectively is a big challenge for social organizations, but we are seeing more of it, we are seeing more of it. Because especially say, for example, in the environment sector, the environment NGOs need to collectively have a voice to speak to the government on, because their issues are so critical for all of society. And if they are going to be in isolated silos, they’re not going to be able to forcefully, impactfully speak to government on policy matters. So slowly those collaborations are happening, and I think more importantly, donors are evolving to see that too, “That I need not put all my dollars, donor dollars into one thing, but rather encourage collaboration. And that I will therefore allow the distribution.” They can also decide. Sometimes… Say ATREE, which I have been involved with for a while, they get allocations to help other organizations, so then a grant can be made forward. But today the government is coming down on forward granting, so unfortunately that form of collaboration is getting restricted.

3:00:42.7 AV: The fourth one was capacity building of the third sector.

3:00:46.2 RN: Yeah. Now, who’s gonna pay for this. That’s why it’s such a challenge. Somebody has to pay for the capacity building. Today, for example, the government have so many regulations, for any outfit to be ready to comply, you need capacity, it’s not automatic. How many new rules, you have to have certain kinds of bank account, certain kind of reporting, so many ministries to report to. You need to build up first for compliance, all compliances and all transparency that is required. Who’s going to pay the money to allow these organizations to be able to develop the capacity to comply and to grow, and to be more and more effective. A huge dearth of capital for that. Huge, huge dearth. So I’m very happy to say that recently, with Edelweiss, we started a fund called GROW. So 100 organizations have been selected and a pool of philanthropic capital has come in, and that is going to help these 100 organizations to build the capacity. And two, three more funds like that are in the offing. So it’s happening, but it remains quite a challenge considering how many NGOs we have that need that.

3:01:54.9 AV: And is it also a challenge… I’ll take a digression, and we’ll come back to the fifth point, but is it also a challenge, like you pointed out, when the state takes an aggressive attitude toward civil society initiatives, whether it is all the FCRA regulations that kind of came in to stop foreign funding and so on and so forth? Or just the general distrust people tend to have sometimes towards [3:02:16.6] ____ and all of that. How does one deal with those challenges?

3:02:23.6 RN: Let me be very honest. It is a real challenge right now. There seems to be a deep mistrust of the social sector, and I wish there wasn’t because I know many of these people and they’re genuinely just trying to do good for the people and the country. And I think… I believe that if you start with trust, you end up with trust, you can end up with more trust. But if you start with distrust then it’s kind of difficult to get that trust back. And there is no blame on only one direction. There are a lot of stuff that could have been done differently in the last 40 years, but I do wish that even people would recognize the value of civil society in a democracy, it’s absolutely essential. And governments around the world seem to have become much more sensitive about dissent and people clamoring for rights. And I wish that wasn’t the case because there is no state good enough or powerful enough to be able to reach the first mile, where the real vulnerabilities are. You will need intermediaries, you need good people, you need people who are willing to give of their time, we talked about volunteerism and need to do good deeds. We need those people to help us reach the last… What people call the last citizen, I call the first citizen of this country and…

3:03:41.0 RN: So I wish there would be much more trust between the state and civil society organizations, recognizing that they have to sometimes be at odds with each other. You can’t be very, very friendly because you need to be able to point out to the state what is going wrong and the state should see actually civil society organizations as a very welcome mirror that allows you to course-correct. I hope that will happen and that we will have a slightly less fractious relationship between civil society organizations and various government in the country.

3:04:17.6 AV: And your fifth point, the fifth challenge before civil society was unleash creativity of the civil sector.

3:04:24.0 RN: Yeah. So in that sense, sometimes you know, there are some old ways of doing things, you get used to doing things in a particular way. What I meant was that we need much more innovation, we need fresh thinking. And I think that also comes with having fresh leaders in the sector. And we are seeing a lot of young people. Actually one of my portfolio is precisely to support young leaders creating new organizations. And I must say they think very differently from my generation and beyond me also. First of all they think digital. First of all, they think of… Quick… They’re ready for quick cycles of success and failure, like they have a very different risk appetite, I think. They’re willing to fail faster and try new things, so we need much more of that. That is the creativity that needs to be unleashed. I also think people need to be able to tell their stories much, much, much better. One of the reasons for the distrust is you really don’t know. The civil society has not been able to tell it, a few organizations have, but many simply haven’t been able to convince both the state agencies and their own civil society at large that what they are doing is incredibly powerful. So that creativity in communication, we have to support in building.

3:05:40.7 AV: Let’s talk about philanthropy now to kind of zoom down on that, and you’ve quoted Swami Vivekananda in your book where you say is, “Take risks in your life. If you win, you can lead. If you lose, you can guide.” And then you point out that Indian philanthropy doesn’t take enough risks. Again, the same thing as a capitalist start-up, me, I’ll have a moonshot idea and I’ll do crazy things, but in the social sector, I’m just playing it safe, going within certain guardrails, not kind of trying hard enough. What experiences brought you to the conclusion that we don’t take enough risk and how did that change the way that you operated in terms of thinking about risk?

3:06:22.9 RN: Mostly wealth is in the hands of the capitalist. I’m a bit of an outlier in that. So the way they do, their failure is glorified. In the world of all the backers of crazy ideas, failure is glorified, and there’s… If you fail there’s more capital to help you in your next venture. Now nobody’s… Those same people want to succeed all the time in their social ambitions. One is because they don’t know how the sector veers and those who have tried to, have understood and have course-corrected, but change their way of… Change their expectations. But till then it is quite natural for them to think, “Why can’t you have more impact and show me.” So then they stay in safe areas. They stay in safe areas like education. If you set up a college, you’re fine. If you set up a university or a college, at least you know you’re doing the right thing, definitely benefiting people. But there are so many million things remaining to be done. This country’s infrastructure hast still to be built out for this century. And there’s just so much work to be done and how much can the state to do it? Can’t do everything. So I wish people would take much more of this, whether it is just… There are a hundred things that need to be done, but most of philanthropy capital is going into education and some into healthcare, while there all these other million things.

3:07:44.9 RN: For me, it was easy because one is, as I said, I don’t come from the business sector, but as a journalist, because of all the things I told you in my life, I wanted to do different things, and that’s why my portfolio is slightly different from a lot of other people. And basically, the way I develop my portfolio is look for ideas, individuals or institutions that are doing something right. And of course, integrity is the first thing one would look at, commitment is the second. And then it doesn’t matter which sector, my portfolios get built out because I found ideas, institutions and individuals that were willing to do so much and put out so much of good stuff out there. So that’s one way to frame what they’re going to do, and a lot of people come to us actually to Nandan and me, young people especially, how should I do philanthropy? And so that’s where we say, “Be ready to take more risks, be ready to fail much more.” Just like you do a venture capital willing, one out of 10 investments, they want to succeed. Similarly, it should be in the social sector. If one out of 10 succeeds, the impact is completely outsized, completely. So you need to bring that same mentality here, don’t play it safe, that’s not what philanthropic capital is. It’s not a safe harbor at all, it is… Genuine societal risk capital is very, very badly needed.

3:09:11.2 AV: On a very insightful essay you wrote, you spoke about how there are three key things that you need to create an enabling environment, trust, patient capital, and allowing the conversation on failure and innovation to be upfront and transparent. So let’s talk about trust. Like at one point you write, “One factor is a trust deficit, although the wealthy want to give, there is a lot of philanthropic capital all dressed-up with nowhere to go, largely because of this trust deficit. How do you give? Who do you give to? How do you get impact?” Like simultaneously, there’s a question with follow-up question waiting to be asked on what do you think of effective altruism? And that must be something that any… The wealth face. How can I get most bang for the buck? But before we even get there, there is a trust question. So can you elaborate on this a bit?

3:10:02.4 AV: Yeah, I think I’ve often said to my friend, in civil society… There is also a fault from the civil society sector that we haven’t built bridges of trust to the India’s wealthy at all because there’s foreign money coming in, which seem to be politically and ideologically aligned toward India’s civil sector. India’s civil sector has been a strange mix of Marxism and Gandhism. In the past, at least. Now, we are seeing a lot of other kinds of organizations coming up and they seem to have been in alignment. Worrying about the rights of the smallest guy, and how do you create the systems to reach that person is I think more or less what people are broadly speaking of doing, and there’s alignment for that. So they did not really make any great effort to reach out to India’s new capitalists. New capital is also busy from ’90s onwards, but that didn’t happen.

3:10:53.1 RN: So first I will say, every time we point one finger, three are pointing back at us. So I’ll start with that. But on this side also I think, yes, they want to do philanthropy, they have excess capital, they want to deploy it, but remember, our political ideologies matter in such situations. As I said, this… Our sector is quite a bit to the left. And I don’t think the capitalist political mindset is left. Gandhi can okay to some extent, reach out to the vulnerable, feed the hungry, clothe the naked, and all this, fine. But after that, when it comes to political rights, I don’t think there was much discussed, debate, understanding from the side of the industrial capitalists and no attempt on this side, I feel, to bridge any kind of… ‘Cause if people understood each other, they would probably be more space opened up. So the trust deficit has been a long time coming. But today there are many new kinds of organizations that are much more savvy about how to communicate to India’s new wealthy. And so you are seeing philanthropy on the rise, not as much as you would need or want but because these bridges are being built, some trust is developing, but trust comes slowly.

3:12:07.8 AV: And I guess you’ve seen this from both sides. You’re involved in social work, at the same time, you’re also giving money. And when you’re giving money, with that hat on, like how does… At some point, at one level, you give money to causes you care about. So I want people to read, and obviously I care about water, so you give money there. So at one point it’s just driven by that inner conviction, but at another level, it is also about how can I be most effective, get most bang for the buck as it were. And you can even hear, like you said, it depends on risk appetite, you can take a lot of equivalent or fixed deposits, I guess, and make safe bets in safe areas, and the typical silos. Or you can take a venture capitalist thing and try ten moonshot ideas and see what kind of works. So tell me about how your approach towards… I won’t even call it giving, I’ll call it investing if I may, is that an apt term because the returns are not monetary, but they’re psychic I guess.

3:13:04.7 RN: Investing for a good so much.

3:13:06.7 AV: Yeah, exactly.

3:13:07.2 RN: That’s what I want to do. So which is why, actually it doesn’t matter which sector. Of course, there are some sectors I care about more than others. But as I said, throughout my book, I say and throughout my work, it is apparent that whatever I do is how can we build a resilient strength of Samaaj to solve its own problems. And that’s where I see the role of civil society. So whichever sector, that’s why I have so many different portfolios. People say, [3:13:33.6] ____. Why are you opening one more portfolio. For me, it’s not the water, education, environment. It is that underlying strength of the Samaaj to unleash its creativity, its innovation, its leadership and its participation. Actually that’s what I want to invest in, in whichever sector, because I think that is going to create the stable foundation on which the next layers of productivity, efficiency, equity will happen. So no matter what I do, that is where we are coming from, at least that’s where I’m coming from. Nandan has his own very different philosophy. So for me, that doesn’t matter so much which sector.

3:14:15.4 RN: This is what we want to increase, social capital, actually. You increase social capital. The ability of people to act as citizens in their context, to create a better society that they also can belong to, in whichever way. It doesn’t matter which way. That… And we saw bits of that emerging in the pandemic, the pandemic taught all of us so much. But that’s really been my philosophy of what you’re calling investing, that no matter which sector. If we are not doing, those are the metrics we are looking at. Are we doing that or are we not doing that? It takes time. Five years, 10 years, 15 years. Some of the things we have started will take 45, 50, 100 years, I don’t know. And some solutions create the next set of problems, so we don’t know, it’s an on… There’s no end point, which is right because I don’t believe there’s a sharp end point. Again, the ends and means. The means of getting to any end is to create the active Samaaj. So that’s where I invest.

3:15:17.3 AV: So I’ll take a digress of questions, since you mentioned Nandan’s approach to investing as well. And what sort of… And the first is about the commonality in the sense that, what our mutual friend referred to earlier told me about you was that… He said, one thing both you and Nandan have in common is that a lot of people, sometimes they will look from the present towards the future and try to figure out what they need to get there. But what you and Nandan do is that it’s almost as if you’re sitting in the future and you’re looking at the present and you’re figuring out how to build a bridge, which I suppose is a vision thing or whatever, but can you elaborate on that? I found that very interesting, and even though it’s not something you said.

3:16:00.7 AV: Certainly it’s something that I have learned from Nandan. Nandan has the amazing ability to look from 100,000 feet and at one foot. He can see from very close by and he can see from very far at the same time. So while he’ll be thinking of that very almost architectural way of systems thinking, he will get his teams to look from here. And the detailed way of building the design into it at the block level is to achieve that goal. It’s something that I’ve been watching him doing for a while now. And I don’t know, I don’t think much of it has come to me, but in terms of the societal mission, I think that we have… And you have to start from there. So, I mean, like we said every… We said a book in every child hand not in every third child’s hand. So it’s a big thing like… Then if you are going to say every, every child, right, not leaving out some children, then I have to design something or support something that have at least a reasonable chance of looking at every child without exclusion. Then how do you design? You’re forced, forced to think about inclusion and scaling the mission, you have to.

3:17:18.2 RN: And then you want to do certain things like I won’t say, “Okay, I’ll start with giving three books to that five children.” You won’t do that, you’ll say every child has to get… Then what do I have to unblock? How do I go from scarcity to abundance? How do I live people to solve? So you have to start thinking and designing very differently once you know that your goal is of inclusion for all, whatever sector. Everyone should have that same opportunity, that same access. And I think that’s what helps to start from there and come back from here to do the actual work.

3:17:57.1 AV: I guess in a sense, rather than give a hungry man a fish, you teach a hungry man how to fish. Building those processes.

3:18:03.1 RN: Yeah, but it’s more than that. You know, we misrepresent people when we say they don’t know how to fish. What’s really happening is their access to the lake is gone.

3:18:13.3 AV: Beautifully said.

3:18:14.1 RN: They know how to fish. They don’t know how to get to the… They don’t have the political or whatever space to exercise their abilities in many cases. And we have to increase that access. People will teach how to fish. What’s the big deal? But that access and that sense that “I can do this, I don’t need you to do this for me.” The state’s job is to make sure the points to that public access are kept viable. That is where I see the state’s job really. People are more than capable of figuring things out for themselves, they really are. So we have to just keep enabling people. Which is why I also don’t like the state’s role of [3:19:00.5] ____ Sarkaar. The state has to make things possible for Samaaj to do better of. So actually, they have to focus on inclusion and access and creating better laws, then society takes over, society knows how to organize, society knows how to innovate. But if channels are blocked, and access, even if he knows how to fish, what is he going to do? Those are the things to think about because today’s lake are digital lakes. How do I give everybody access to a digital lake so that that person can digitally fish. You call this analogy, it’s terrible. But you know what I mean?

3:19:40.6 AV: Not it’s a lovely analogy. I mean, the digital kind of made it, but it’s lovely, I love it. Access to the lake is the key thing here. And this is of course a commonality between you and Nandan. But if I am to sort of ask you about the possible difference between you and anybody else, do you think that being a woman philanthropist, you bring a slightly different gaze to it than others do? Because I’m guessing that many male philanthropists would come to philanthropy after success in business, they would bring with them a problem-solving, engineering mindset, or whatever, and that would perhaps make them… That would perhaps mean that there are some blind spots somewhere. And you are sort of coming at it from a different kind of place, so did you feel that your gaze also has made you look at things differently and learn things differently?

3:20:30.7 RN: No, definitely. Being a writer, being a journalist being myself, a social entrepreneur. Never having to have to worry about each quarter, “Oh did I meet my investors’ expectations?” That disciplines you in a completely different way. I was lucky that I got to do what I love to do, and to write and to start… I’ll be a social entrepreneur. So obviously my gaze will be different, it will be. I have not seen the world of market regulation, of that constant need to feed the information for your investors. That’s a whole different race. Very hard, very hard. And actually, you’ll bring that with you if you come into this sector. Because I was just able to be fairly innocent in that sense, and just go with whatever that issue that I was involved with and see who’s doing what good work. So actually much easier, much, much easier for me.

3:21:26.7 AV: The other key thing to an enabling environment, which you mentioned, was patient capital and at one point you write, “I know how difficult it is to have to respond to donors who don’t understand the ground reality. The reality is that things keep changing and you need to be able to respond to the changing situation in a flexible manner, whereas if you’re stuck with some programmatic kind of back donation or something very specific, it really makes the organization very rigid and makes people very anxious about reporting to the donor.” So one element is a donor should be able to recognize that failure is honorable and that it’s a probabilistic game and have that kind of mindset, but the other aspect of it, which I also wanna ask about is that sometimes what can happen is that donors can be restricted by their own thinking, by the kind of guard rails that they put on any project, by the way that… And also by the systems and processes around it. Like our friend, Shruti Rajagoopalan, for example, what she and Tyler Cowen do with Emergent Ventures is just saying that we’ll remove our biases from the question, we’ll pick people that we believe in, and then we’ll give you money and we won’t come back to you, you do what the hell you want. And that seems to me to be a disruptive and a very interesting and a delightful model as well. So what’s your thinking on this whole ecosystem?

3:22:46.2 RN: Look at innovation, MacKenzie Bezos brought in. Of course, they do some due diligence, she has agencies doing due diligence, but after that, she’s doing exactly what you say. She’s saying, “I’ll give you X million dollars, do what you have to do. I will come back at some point.” But she’s beginning with patient capital backed by trust and with obviously some data and knowledge. So those kind of innovations are what we need. Patient capital is the name of the game, both in the venture sector and in the social venture sector. So yeah, more power to patient capital, if you can get it. There’s so many rich people, Amit, in this country, so many. And we are not even counting the politicians. But more of them and many want to, we have to make it easier for them to give much more.

3:23:35.1 AV: Okay, so here’s a question for you before I move on to my last question as it were, but this digressive question is that supposing someone listening to this is a person with capital and they want to invest it in society in some margin, they want to give and they’re looking for causes, and right now they’re just confused, like “Where do I give? How do I measure if it is the right thing to do? How do I measure my money is being put to good use? I want to enter… Is there any enabling organization that helps me?” Etcetera, etcetera. What advice would you give to investors?

3:24:05.6 RN: There are plenty of organizations now, five or six of them, there is like Naz, of course there is GiveIndia, there is Dasra, there’s Samhita. There are five or six, at least, if not more. There is Bridge Plan India, there are so many that will help you right away. And you know, some people go to other philanthropies who already started their journey as you can learn from them. But don’t hesitate at the door. You know all you have to do is give. Okay, fine, it won’t be used well, and then you’ll think again. But don’t hesitate at the door, just jump in. Don’t wait for advice. The best advice you need is, your own action will give you… Show you the light. Do something even if you fail at it. But that hesitation is causing analysis paralysis. Okay, I’m saying to people, you have excess wealth, you want to do good with it? Do don’t wait, just do any… Okay, I don’t know, restore an archeological monument or I don’t know. Anything. There’s so much to do in India. Do anything. And the minute you actually do it, within six to nine months, you’ll know what to do next, that I will guarantee. Of course, take advice, go to intermediaries, but in the meantime, just do something with your money that is in any area that you like. That is really the best advice.

3:25:26.3 AV: Bias for action. So as I go to my last question, what I really urge everyone to do is just to pick up your book, Samaaj, Sarkaar, Bazaar. And also you’ve got this lovely message for the young, which I will quickly quote, where you exhort the young to “Stay curious, stay connected, stay committed”, and then you also say, “Participate with humility, participate without judgment, participate with self-reflection, and you will see the difference between doing it one way and doing it another”. But my last question for you is about none of this, because now people can just go and read your book and it’s about time, but my last question is like a traditional question for guests on the show that for me and my listeners, I’ll ask you to recommend books, films, music, any kind of art that you care deeply about and love so much that you wanna share it with everyone?

3:26:12.0 RN: Oh dear, these questions I always don’t like because I always forget what I wanted to say. Books… Oh my goodness, where do I begin? I don’t know, look up Lewis Hyde, just an unusual recommendation. Look up Lewis Hyde’s books, read as many bio… I cam late to this, read as many biographies as you can find. It’s kind of like listening to Amit’s podcast, I guess?

3:26:36.7 AV: Which are the most memorable biographies.

3:26:38.3 RN: I just noticed this recently I’ve been reading… I’ve read just recently even, I’ve read [3:26:44.0] ____ of course, I read the Savarkar one and I read all the big name ones. But I’ve been reading others of people who might… I’ve read [3:26:51.4] ____. A lot of women, as you can see. Also [3:26:55.6] ____, and a lot of people who’ve written slim autobiographies. But read autobiographies and biographies, I see… I think it’s teaching me a lot rather than just reading about people, especially reading in their own voice, really gave me a lot. And even biographies. I’ve read two volumes on Savarkar as well, and I’ve been reading Ramachandra Guha as well. So you get two completely different perspectives.

3:27:27.5 RN: Read diver… Rather than mentioning books by name, like I always have a pile of books, and I always try to read one fiction and one non-fiction at the same time. And rather than mention books, I would say read different kind of books and go out of your way to read books of authors that you may not agree with. My friend, Mani, sends us bucket fulls of books, many of them are different… Say things different from what I thought I believed. But any book you pick up will teach you something. So more than name, a long list of books, I can put them out on my website later, now that you’ve asked this question. But always have a pile next to your bedside. Always have one fiction, one non-fiction. Read a lot of biographies and autobiographies and go out of your way to read authors whose opinion may be different from yours. That’s how you create the good… A good reading society becomes a good thinking society. A good thinking society will eventually have more curiosity than certitude. And I think that will help all of us move beyond polarizations to more empathy and acceptance. Not just tolerance, but respect.

3:28:45.3 AV: Wonderful, and I’ll end with something that you’ve said somewhere, I don’t know where I picked it up, but I absolutely love this phrase, “Humble in approach, but not modest in ambition.”

3:28:56.7 RN: We can’t afford to be modest, look at what we are all facing. We can’t afford to be modest in our ambition for society. But if we are not humble in that approach, arrogant people make a lot of mistakes, a lot. And we can’t afford those. Things are so urgent around us right now that I think… And humility comes immediately when we eventually realize just exactly how ignorant we are.

3:29:23.8 AV: When you engage with the real work.

3:29:28.1 RN: That’s fairly obvious, but more than that, every morning, keep a mirror in front of you, not just to do your make-up, but to really look at yourself. And maybe every evening try to put yourself in someone else’s shoes.

3:29:43.8 AV: Such wise words. Rohini, thank you so much for coming on the show. It’s an honor.

3:29:46.7 RN: Thank you, Amit. I do want to say you’re a phenomenal moderator and you do so much hard work, so no wonder your listeners appreciate you so much. Thank you, Amit, for what you do.

3:29:57.3 AV: Thank you. Thank you so much.

3:29:57.9 RN: Namaste.

Conversations of Change | Gautam John, Rohini Nilekani Philanthropies

The ‘Conversation of Change’ series is a video interview series centered around one of the most pertinent crises of our times- Climate change. This is an attempt to synthesize perspectives around climate action, skills, talent and journey of various climate leaders and their role in the climate ecosystem. In this session, we discuss various themes on the work done at @RNP_Foundation, speaker’s key learnings for those aspiring to work in the philanthropic world, growing involvement of climate action in public discourse, how the governments & CSOs can address the escalating climate risks and much more.

Transcript

[music]

0:00:05.2 Koushik: Morning, everyone. So for this conversation of change, we have our guest, Mr. Gautam John, the CEO at Rohini Nilekani Philanthropies. I’ll start by introducing our guest and then we’ll start getting into the questions. So, Gautam John is the CEO of the Rohini Nilekani Philanthropies. Prior to this, he also worked as the director of strategy at the Nilekani Philanthropies. He also worked with Pratham Books Akshara Foundation, and Gautam believes that it is powerful to give people the ability to make a choice and that everyone is a agent of change. Now, prior to his current role, he spent several years working with nonprofits, building open source collaborative impact platforms, and he’s a TED Fellow, was an entrepreneur for six years and graduated from National Law School in 2002. Welcome, Gautam, to this conversation today.

0:00:58.0 Gautam John: Thank you, Koushik. Thank you for inviting me. I’ve followed Climate Asia’s work with a great deal of interest, and I’m really looking forward to this conversation.

0:01:06.9 S1: Alright, so we’ll start with our first question, Gautam. So we want to know what does a typical day for you as a CEO looks like in the philanthropy? And if you can describe also your work and what’s the kind of intersectionality with climate, if there is you know, given the thematic focus areas of the philanthropy.

0:01:27.9 GJ: Good question. I want to preface it by stating that the CEO role is a very new one. The organization is also a very new one. We formally incorporated the Rohini Nilekani Philanthropies Foundation only this year. And prior to that, we worked as consultants to Rohini, and there weren’t very many of us. And today, we have a team of seven, maybe eight people by the end of the year. But for the first many, many years as I worked as a consultant to the family, it was just me. So, while the CEO role sounds like I have a large team, we don’t. Our internal joke is that the only thing we lead is ourselves. And in that vein, I think our work is really about enabling. We co-lead, we enable each other to do our best work. Much like our role in the philanthropy is to convene, connect, and nourish our partners and our portfolios for them to be able to do their best work. So to that extent, our day is a lot of conversation, is a lot of learning and is a lot of enabling. That’s really what our role looks like. And we all play that role, irrespective of the titles we carry. So the CEO title sounds important, but it’s also that someone need to be CEO, not necessarily that it’s a weighty role.

0:03:10.5 GJ: On your question around the climate, fair question. I think our journey in climate is a new one. We have many decades of work that Rohini has embedded deeply in conservation and biodiversity and now in climate change. And the way we came to the question of climate change wasn’t only around climate change impacting the work that we do in environment, but that it impacts our work across everything we do, whether it’s our work on access to improving access to justice, whether it’s our work on citizenship and active public engagement. Climate change really impacts all of the work we do. And I think the corollary is also true that climate change, we have an ability to impact and mitigate and adapt and build resilience towards climate change across all of the work we do. So it’s emergent, but it is definitely a horizontal that we see is functioning across all of the roles we play. Yeah.

0:03:55.3 S1: Right. Thanks. And you also had been an entrepreneur and later worked on strategy and building open source collaborative platforms. Like in this whole journey, how do you describe the learnings that you had and how did it prepare for you to work in this philanthropic world?

0:04:15.0 GJ: So I really think that there were key insights in each stage in my journey that I have been able… I’ve had the privilege of being able to double down on. I think for me as a lawyer, I was very interested in intellectual property rights. And the joy over there was really how do you strike a balance between public good and private return for the entrepreneurs themselves, but also for the general public. As an entrepreneur, the thing that I really became excited about was the generative ideas that entrepreneurs have and the ability to create their own realities, which was really, really fascinating. It comes from a place of abundance. It comes from a place of creativity and enablement. And that’s the part that I really enjoyed when moving to the development sector, of looking at abilities to create limitless solutions for everyone. And also using both the law and entrepreneurship, or at least the ideal of entrepreneurship, of creating net returns, cap… Creating more value than you capture for everyone.

0:05:26.7 GJ: So the move to the development sector was kind of building on those two narratives and trends that I found interesting and also the interest I had in technology, so the whole collaborative platforms came from that. And, for me, the privilege of being able to head a large philanthropy in India really has deepened my interest in the idea of leadership. What does it mean to be a social entrepreneur? What does it mean to be a systems leader? What are the journeys that leaders take for themselves before they take for their teams, organizations, and ecosystems? So really that’s the journey that I’ve been on and the one that I find most fascinating. And I think if there were three to four mindsets that have held me in good state, and I see reflected in the most effective leaders that I get to work alongside, it’s definitely one of curiosity, this constant beginner’s mindset.

0:06:35.3 GJ: This balance between compassion and rigor, of being very compassionate, but yet holding yourselves to high standards, of being humbled in their approach, but not modest in their ambition. Everyone wants to change the world, or at least change their world, but are very humble in how they go about it. And I think the one that I’ve learned at least in the last few years of being in this role has been the value of trust. Rohini talks about trust being something you start with rather than something you end with. And I’ve come to see the importance of that. So, yeah, for people taking any journey, not just in the philanthropic world, I think curiosity, compassion, empathy, trust, humility, but not modesty. Modesty and ambitions are principles that I have seen reflected and valuable.

0:07:28.4 S1: Thank you for sharing that. And as the organization’s tagline, Samaaj, Sarkaar, Bazaar, and also the book, Samaaj, Sarkaar, Bazaar, which Rohini has written. So I think there’s a whole section on water and environment, like I was also going through the articles back from the day, and you mentioned about focus on resilience and adaptation when it comes to climate work within the programs that you’re doing. So if you could share a little more about what’s your sense of how CSOs are addressing this and how can the CSOs or the nonprofits can be supported in the ecosystem through your work?

0:08:09.8 GJ: Great question. And like I said our work in climate is very new, and we get to learn alongside the work of others. Civil society organizations in India, particularly ones that work with groups who are vulnerable or marginalized, are at the frontline of responding to climate challenges. Right. Almost everything we see today is in some form or fashion caused by anthropogenic change or intrusion. So in a sense, ground grassroots organizations in India are far more likely to be able to respond urgently and immediately to incipient climate challenges than philanthropies can. And I think it’s for philanthropies to A, acknowledge that, and B, listen to what they have to say to be able to articulate their own positions.

0:09:00.2 GJ: Whether it’s building networks of trust that can be called upon during challenges, whether it’s improving community resilience, whether it’s creating new livelihoods that are not just climate-sensitive, but also build and deepen bio-diversity, the roles of philanthropy are myriad, but I think the most important role is for us to listen very carefully and be very close and truly hear what organizations at the frontline of this work are doing to be able to acknowledge that they are the ones that are best placed and most proximate to vulnerable communities to be able to respond and build these networks of trust and resilience. And for us to support that rather than necessarily for us to come in with only our own thoughts and ideas. We truly believe that Samaaj is the first sector. And to do that we need to A, listen to Samaaj actors, acknowledge their proximity of knowledge, their native and intrinsic knowledge, and then build from that rather than replace all of that with our centralized thinking.

0:10:00.7 S1: Right. And I think the philanthropy also focuses a lot on building gender equitable society, like bringing young men and boys into the gender conversations. I think there’s a lot of great non-profits that you support in the work you support. We also, dabble with this whole intersection of gender and climate because as you know, women bear the brunt of climate change in the country. So could you throw more light on the initiatives that you have and how important it is for gender equality also from the climate lens?

0:10:35.7 GJ: I think that’s true, I think that’s very true for any marker of vulnerability, right? Whether it’s gender, whether it’s caste, whether it’s class, whether it’s economic wellbeing. If you are vulnerable, climate risk will make you doubly vulnerable. Women, in particular, bear that brunt, whether it’s access to water, whether it’s access to livelihoods and food, that will become harder and harder for them. While we haven’t specifically explored the intersection of climate and justice… Climate and gender justice in our work, we’re very, very cognizant of the nascent conversation around just transitions. And it’s something that we’ll definitely engage with in greater depth. Secondly, if we had to acknowledge that a gender equal or a gender, and a gender-equitable society is what we’re looking to build, while we acknowledge the vulnerabilities of women, part of the question is also what is the work for men to do in building this future? And those are questions that we hold and explore over the next few years of the philanthropy, the intersectional approach is something that we’re beginning to understand, A for climate, B for the just transition work, but also for public problem solving and some of the other areas in which we work like access to justice. So yeah, great question. And I’m not sure I had a complete answer, but at least we have the start of the questions that we are asking ourselves.

0:12:03.7 S1: Right. And a totally different question away from the programs that philanthropy does, like as a law practitioner or a student of law, we keep hearing, there have been calls around how the nature including entities like rivers and animals have to be treated as legal entities. So there have been calls by certain groups of environmentalists. So what do you think of that idea and do you think that kind of an idea can be materialized in a country like India or even in the world?

0:12:37.8 GJ: There are a couple of ways of looking at it, right? One is why do we need to give them legalistic rights as entities? It’s because we don’t necessarily have a framework that protects those intrinsic rights. But I think the more important one is for indigenous… To recognize that indigenous communities have a far greater claim on those resources, and treat them as parts of their community and ecosystem in ways that we don’t necessarily understand or acknowledge. So both of those are really, really important. And it’s evolving jurisprudence, and I’m very curious to see how it lands. And it could go many ways, but I think the acknowledgement is that these are vital elements of wellbeing for communities and that many indigenous and native communities across the world and in India have treated them as such. So it’s really acknowledging what exists rather than perhaps creating something new.

0:13:35.0 S1: I agree. Right. And coming to talk about organizational capacity building, which is also one of the areas that we focus on. So in one of your articles you mentioned about building this culture which makes learning as the center for the organization, and you also mentioned that every organization eventually will become more sustainable and environment friendly, and that’s the need and necessity. So, how do you think creating such policies or systems for organizations… For a learning organization can be addressed? Because this is something we keep constantly getting from organizations as well, who are becoming more and more conscious about sustainable ways and how do we incorporate that into our work and learning? So what are your views or sort of thoughts around that?

0:14:33.6 GJ: I think a learning organization doesn’t happen by default. I think it happens intentionally, and that intention has to be set by leadership. And it also doesn’t matter that if leadership says a learning organization is important, what matters is that they actually practice that. So it’s easy to say, we want to be a learning organization. It’s much harder to build the culture of it. And that kind of flows, like I said, the attributes of leadership that we’ve seen in our communities and networks of being curious, of being humble. If you’re not open to that, then how will your organization be open to that? So it is for the leader to show up with… The leadership to show up with those qualities that then builds the culture within the organization from which you can evolve the practices of the organization. But fundamentally it’s for the leadership to A, acknowledge it’s important, but then B, also practice that themselves before asking the organizational culture to respond to it.

0:15:34.0 S1: Right. No, I think I agree. I think the intent and willingness from the leadership and making it intentional is important and this is something that we see from some of the consulting work we do with some of the organizations. Although sometimes it comes with a very scholarly theoretical approach that we want learning and development frameworks, but the buy-in from the leadership becomes very important.

0:15:58.3 GJ: It’s more than buy-in, right? It’s the practice. If people see that the leadership doesn’t practice the values of learning, why would anyone else do it? Ultimately, all of the frameworks are pointless if people don’t necessarily believe that it is the culture of the organization. A culture is not something that is embedded in frameworks, it’s something that’s embedded in how people show up in the organization.

0:16:25.0 S1: Totally agree. And how do you personally find balance between your work and life, and what are some of the things that you do to unwind from your work, Gautam?

0:16:36.3 GJ: So, good question. I’m not entirely sure I have a fair answer to it. I have… I’m fortunate to have a eight-year-old daughter, so that by itself is a significant portion of my life and she is very firm about drawing boundaries between time with her, and the time with the family, and time at work. I’m also really fortunate that work itself is rewarding because we work across so many areas, and I’m able to have so many conversations where I can show up as a beginner and nobody is going to push back. So work itself is rewarding. I’m fortunate to have a wonderful family that we draw hard boundaries and protective of our time. And yeah just it’s really that, I think the takeaway is that to add meaning to your life you have to take away something from your list of things to do. Adding meaning cannot come from the addition of more things. I have a colleague of mine, Natasha, to thank for that insight. You cannot attain wellbeing by adding more things, you first have to subtract things. So yeah, [chuckle] I try and subtract things from my day to be able to make space for the things that I value.

0:17:57.6 S1: Awesome. Great. Thank you for sharing all of this. I think we went really quick with all the questions, and you’ve also been…

0:18:04.6 GJ: Thank you.

0:18:05.3 S1: Very crisp with your responses. A final question from my side would be, “What are you reading currently, are there any books, movies, or any media that you’re consuming that you would recommend?

0:18:17.5 GJ: Yeah. I mean, good question. The book that I’m reading right now is this new book called “The Dawn of Everything.” I don’t know if you’ve read it. It’s by David Graeber and David Wengrow. It’s a new book that kind of re-posits the… Or rather re-imagines the history of humanity based on new discoveries. And it’s one that’s challenging. I’m really really enjoying reading that. I’ve always enjoyed science fiction. I just finished, you know, I recently finished Kim Stanley Robinson’s, “The Ministry of the Future,” which was uncomfortable because while it was written as science fiction, it feels real enough to be current. But those are two things that I was reading currently that I’m really really enjoying.

0:19:09.6 S1: Awesome. Thank you for sharing that, Gautam. It’s been a pleasure talking to you and thanks for joining us today. We look forward to engage with you on more such engagements that we come across in Climate Asia, around the climate and around the careers and jobs and transitions that we are focusing on. Thank you so much for your time today.

Rohini Nilekani on the Secret to Successful Governance | Grand Tamasha

Rohini Nilekani is an author and philanthropist who has worked for over three decades in India’s social sectors. She is the founder of Arghyam, a foundation for sustainable water and sanitation, and she also co-founded Pratham Books, a nonprofit which aims to enable access to reading for millions of children. With her husband Nandan, she is the co-founder and director of EkStep, a nonprofit education platform.

Her latest book, Samaaj, Sarkaar, Bazaar (Society, State, and Markets): A Citizen-First Approach, encapsulates many of the lessons she has learned in her years working in the civil society and philanthropic sectors.

To talk more about these lessons, Rohini joins Milan on the show this week from Bangalore. The two discuss Rohini’s unlikely start in the world of civic activism, the role technology can play in bringing the state, society, and market into better alignment, and what works to reform urban governance. Plus, the two discuss the state of philanthropy in India and growing concerns about closing space for civil society in India.

Transcript

0:00:12.9 Milan Vaishnav: Welcome to Grand Tamasha, a co-production of the Carnegie Endowment for International Peace, and the Hindustan Times. I’m your host, Milan Vaishnav. Rohini Nilekani, is an author and philanthropist who has worked for over three decades in India’s social sectors. She is the founder of Arghyam, a foundation for sustainable water and sanitation, and she also co-founded Pratham Books, a non-profit, which aims to enable access to reading for millions of children. With her husband Nandan, she is the co-founder and director of EkStep, a non-profit educational platform. Her latest book is called Samaaj, Sarkaar, Bazaar: Society, State And Markets, A Citizen-First Approach. It encapsulates many of the lessons she has learned in her years working in the civil society and philanthropic sectors. To talk more about these lessons, Rohini joins me on the show today from Bangalore. Rohini, nice to see you again, and congrats on the book.

0:00:57.2 Rohini Nilekani: Thank you so much, Milan, it’s a pleasure to be on your podcast.

0:01:00.8 MV: So I wanna start at the very beginning. You talk in the introduction of the book that, three decades ago, that was sort of the beginning of your journey in the civic engagement space and that it was a moment sort of born of tragedy. There was a horrible road accident which claimed the lives of your friends, and that led you to start a charitable trust dedicated to road safety. Tell us a bit about this initial foray into the world of civic activism and sort of, what did you learn from that first journey?

0:01:31.6 RN: Thank you. In 1992, exactly 30 years ago, I co-founded, Nagarik, which means citizen in Hindi, and for safer roads. It was a few years actually after a horrible accident took away some close friends. And the state of India’s roads, there’s just too many accidents in India, even today. So I felt that something had to be tried to at least improve the city roads, if not the nation’s. And a few of us came together with great enthusiasm [chuckle] and very little experience, to try and tackle this rather large issue. We tried for a few years, but we worked very hard, but we, I’m afraid, failed rather spectacularly since the city roads didn’t get much safer. And we learned a lot of lessons from that, I think. I think very valuable opening innings for a long journey, because I learned that perhaps one of the things is that we didn’t have enough naagariks in Nagarik. We didn’t have enough citizens in this citizen movement, and that sometimes ideas can be ahead of their times, if the people don’t feel the same passion for that or the same interest in that cause, then you are left without participation and perhaps that was it, or we were not strategic enough, we didn’t apply enough resources to the problem, we didn’t respond to the problem at the scale it deserved.

0:03:00.6 RN: So we learned a lot about that, and then later on, as time went by and I became part of many other organizations, including Akshara Foundation, which was the state chapter of the National and International Pratham Network, and then I co-founded Pratham books as part of that, and then I set up my own foundation called Arghyam, which went on to work in water. The big lessons that were learned is, work with the people first. See what is the demand on the ground and build that demand even further, so that together, you can innovate on the ground to solve local and national issues. So it was a lesson well-learned, I think. [chuckle]

0:03:43.1 MV: Now the book is framed around these three concepts of Samaaj: Society, Sarkaar: The state, and Bazaar: The market. And these are concepts that you’ve been talking about for a number of years now, as you say in the book. But I was really struck by this one interaction that you had in the state of Bihar. You were with a local activist named Premji, and he sort of said something to you, I think that helped crystallize the meaning and evolution of these concept for you, and this was 15 years ago. Tell us a little bit about that conversation with Premji and the impact that that had on the way that you think about these issues.

0:04:19.9 RN: Yes. We had gone to the Northern State of Bihar, where we were doing a lot of work on water. And our partner Prem Kumar Verma was with us, he received us at the airport and took us on this long journey, to actually a very remote place in Bihar, where the local community had got together to save the water resources. And on the way he told us about his life, he was part of India’s big movement for Sampoorna Kranti under the leadership of Jayaprakash Narayan. And he was one of his proteges in fact. And he said that, the balance between Sarkaar, Samaaj and Bazaar has been very distorted. According to him in the good old days, Samaaj, which is society, had more agency and power. And then in the last three centuries, actually first the global Bazaar became very very strong, especially, and he referred to the East India Company in India, and then governments became very strong in the past two centuries. And he felt that the balance had tilted away from Samaaj or society, and that something needed to be done to restore that balance. And from that, somehow it hit me, the way he said it, hit me very hard. He was a great storyteller, and I started to do a lot of research on these three sectors and their interplay and what are their roles and responsibilities. And from there emerged, a kind of a society first, Samaaj first, Citizen-First Approach to my work, my writing and my life in fact.

0:06:03.6 RN: So, I thank him for that. Many, many, many, many people have written on the interplay of these three sectors. But I think what I try to say in the book, Milan, is that I believe that we need to create the mental model where we perhaps understand that Samaaj is the foundational sector, society is the foundational sector. All of us are citizens first. All of us are humans even before that. But before we are consumers of the market, before we are subject of a state, we are citizens first.

0:06:35.6 MV: So I wanna ask you about this citizen-centric approach, because one of the items in this book is a 2015 opinion piece you wrote on the way in which civic activism and civic engagement was starting to turn a corner in your home city of Bangalore. And because of that activism, there was pressure on politicians, on the bureaucracy and a greater demand for better services, right? So if you think about where we are today, I wanna ask you what’s changed, because we still see during the monsoon, we’re inundated with stories about waterlogged roads. We hear every rush hour, stories about inadequate transport infrastructure. In the summer months, we hear about water insecurity. As you look back at the past 10 years, has this sense of activism that you wrote so optimistically about, has that been sustained? What gains do you think it’s reaped? I mean, can you see that in the way that city life is behaving today?

0:07:31.8 RN: If we take my home city, Bangalore, I always joke that there are more reformers per square inch in Bangalore than anywhere else in the nation and there are mixed success.

[chuckle]

0:07:43.2 RN: I think you can’t really put the toothpaste back in the tube because that idea has been unleashed, that Bangalore needs a lot of improvement in its public infrastructure and its goods and services delivery. So I think that idea is out there. But I think Bangalore, if you take Bangalore, it is at still a very young stage. Its growth has been very rapid, so the infra has simply not been able to keep up, whereas a city like Bombay is experiencing very little additional growth. So in some sense that infrastructure, and it’s still being built out, it’s much more stable than a fast growing city like Bangalore. So no matter how much reform is tried through the Samaaj, and citizens, it’s simply inadequate to the task. And because Bangalore, sorry to say, is such a cash cow for the state, the state government simply doesn’t want to lose control on the city. And in fact, we don’t even have a municipality operating right now, it’s being run by bureaucrats. So there’s a lot of push, and at the very hyperlocal level, our resident welfare associations are very strong.

0:08:52.7 RN: But I agree that urban reform has just begun in India and there’s a long way to go for civic, civil society practitioners to work with the government to improve urban governance. It’s a key task to be done in the next few decades, but there’s a lot of enthusiasm and there’s a lot of participation so I’m hoping for the best. But yes, we saw tremendous flooding in East Bangalore this year. And you saw all the memes going around the world about how these rich homes were inundated. Of course, a lot of the slums in the poor areas were inundated too. But when you saw these rich homes under five feet of water it really came out very starkly. And I think there is a, I hope, a growing recognition that you can’t really have a very thin slice of high quality private infrastructure on a mass public infra that is broken. And I think that’s why I say in the book as well that the elite can no longer secede from participating in solutioning for the larger public because small private infra is no longer enough.

0:10:10.8 MV: Let me ask you, I was gonna ask you about this later, but let me ask you about it now. This is sort of one of the big questions that your book raises. Right? You talk in the book about how in the past, the middle and upper classes have largely exited from public services and the public sphere, whether it’s retreating into gated communities, private providers, doctors, teachers, water tankers, you name it. And I’m wondering if the mindset has been changed and to what extent COVID had something to do with it, right? In the sense that no matter how protected you think you might be, at the end of the day, public health is public health. It reminds me of the horrific gang rape which took place in Delhi in 2012 where at some point despite all the private protection, your daughters, your sisters, your mothers, your relations have to go onto the street, they have to engage with the world and bad things can happen if we don’t invest in proper law and order. So do you think that there is this change underway? Do you see it or is this still sort of a pipe dream?

0:11:12.1 RN: The sense that we are all connected has hit home hard through the pandemic. You cannot escape from viruses. You cannot escape from polluted air. You cannot escape from flooding. There are… You cannot escape from the effects of climate change, no matter how rich you are, no matter how many air filters and gated walls you hide behind. So I think that sense that the elite are coming to this realization, and that’s why you see a lot of urban professionals, career professionals actually trying to do a lot of work in the service sector, in the social sector. They give a lot of their personal time for this. I think that realization has come, but of course, it’s too little and maybe too late. I think we need need much more of that understanding to see Prem, as I said, that the elite cannot secede beyond a point, and that we all have to raise our voices, elite and others, to actually create a stronger public base, a public infrastructure base, so that everybody can benefit and not just the elite, because otherwise it doesn’t work for anyone. It doesn’t work for the elite either. It certainly doesn’t work for the poor, but it’s not going work for the elite either.

0:12:28.2 RN: And I think that sense is coming in. And I feel, at least I meet a lot of professionals who are coming from the corporate sector into the social sector precisely because they want to participate in this creation of a more equal field. It’s going to take decades for sure, but we are such a young democracy. Right?

0:12:51.8 MV: One of the things that I think you see a lot in Bangalore, and I’m looking at it from a distance, but you see it to a lesser extent perhaps in other metros as well, is that there is an infusion of people from the corporate sector, particularly from the technology sector, who want to apply their skills and trade to fixing urban governance issues, right?

0:13:13.8 RN: Yes.

0:13:13.8 MV: In the book you talk about the fact that, tech innovation has complicated the relationship between Samaaj, Sarkaar, Bazaar. It’s created opportunities, it’s also created challenges. And I think we’re living in an era today where many of us are struggling with, how do we weigh the costs versus the benefits of tech in our lives. We thought this was gonna be this amazing, transformational thing. It has transformed many things, some for the better, some for the worse. As you look at the ledger of pros and cons, are you optimistic or pessimistic on balance about the way that tech can be used to improve these sorts of urban governance challenges that we’ve been talking about?

0:13:54.4 RN: Yeah. Look, I live with Nandan Nilekani, my husband and… [laughter]

0:14:00.3 MV: So there’s only one right answer to this question.

0:14:02.8 RN: You can’t help but being optimistic around him and the whole gaggle of professionals and the teams that he brings with him because they really tried their darndest best to harness tech for public good. And I think he’s played some role in the building out of India’s open public digital infrastructure, and that has just been tremendously transformational for ordinary people on the streets, for small members of the Bazaar, who are very small businesses and livelihoods. It has been… India has probably the best such digital infra now, with billions of dollars of transactions happening every day on financial transactions on mobile phone because of UPI. And we can mention hundreds of things like that, starting with Aadhaar, all the way through UPI now to ONDC, which is going to be a retail platform built out for anyone to anyone connection in the marketplace.

0:15:09.5 RN: So I can’t help but be optimistic. We have to be vigilant, however, and that is why I tell all my friends and all the organizations I know in the civil society sector, that India is going to be a digital country, right? Today’s citizens are already digital natives, so many of them, especially young people. And if we want technology to be used for good, then civil society has to play the same role in the technology domain that it does in the physical world. It has to be able to create the mirrors, the analytics, the whole civil society institutional movement to keep technology from being used for harm, just like it does on many other issues in the non-technology domain. And for that India civil society needs to get more aggressively digital.

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0:16:41.7 MV: So, there’s a debate about technology and state capacity, and how you look at these two variables, and there are certain services or forms of welfare delivery that may be amenable to technological fixes and some which may be less amenable. I wanna ask you about water, because this is a subject that you have dedicated a significant chunk of your life to. And it’s also an issue that this present government, the Modi government, has also made a key part of its second term to make universal the provision of potable water, is a key part of its welfare plank. So, how do you look at a massive effort like this at scale? Which I think anyone who looks at this from the outside says this could be hugely transformational, not just for environment, but for public health, for education, for all sorts of outcomes. How do you look at a big government scheme like this and tell whether or not we’re on the right track as somebody who’s been steeped in this sector for so long?

0:17:42.4 RN: No, I think it’s phenomenal. For decades now, governments have been working for better water security for our people and for the country, because it is such a key resource for the economy as well. This government has fast tracked, has built upon what other governments were also keenly engaged in, and this particular Jal Jeevan mission, the water life mission, water for life mission, it seems to be on track because the ambition is to deliver running water, at least for basic lifeline purposes to every single household in India. And of course, there are gonna be challenges in delivery, but a lot has already started to happen. And I think it is going to quickly change our public health outcomes because along with the Swachh Bharat initiative for building toilets in every home and preventing open defecation, I think these two things combined are definitely going to do the important task of improving preventive health outcomes, actually.

0:18:44.0 RN: So the challenges on the ground will be of sustainability of the source of water because it’s not like you can pipe river water from, to every place. So some of the work that Arghyam was doing over the last 16 years, and we have been… Our partners have been incredibly successful in, for example, talking about sustainable ground water management. And I think those kind of things are spreading in the country. And because drinking water and lifeline water is such a small component compared to say, agricultural water or water use in industry, water for life is a very… You need, hardly 54 liters per person, 55 liters per person per day for your basic needs. So it’s a very small, it’s small water, it’s a small portion of the water. And if we can do that efficiently, it’ll have absolutely exponential benefits. The process is underway. And I do hope we succeed as a country and I hope the government succeeds in actually making those steps work. It’s that first mile issue always. Is the ability of the local government, because that’s where the capacity matters to keep that water flowing. And there have been now decades of work on creating village water committees in the urban areas, also in the wards, there is enough capacity. So hopefully, this one much delayed important public infra will be up and running soon, and literally running, hopefully.

0:20:18.5 MV: We’ve talked a lot about civil society and what it’s able to do, how it’s able to contribute to solving some of these core governance issues. I wanna kinda turn the question though, towards this idea of the ease of being a non-profit in India. We hear a lot about the ease of doing business, but being a non-profit in India is not so easy. You talk in the book very candidly about the concerns you have over closing space for civil society, government limits on funding, especially foreign funding, restrictions or a mindset really that would seek to sort of limit free speech of NGOs. How concerned are you that there are sort of these burgeoning constraints that the Sarkaar is placing on Samaaj today?

0:21:06.7 RN: Yeah, it’s definitely a little worrisome because I do believe very strongly that a strong and secure government needs a strong and secure civil society to work alongside it, to deliver its development goals. I think the work of civil society too, now is to create more space and build better bridges of trust to their governments. And government is not a monolith, right? There are always going to be champions to understand the need for partnering with civil society. In our work, we have seen tremendous openness to partnership, but I think, well, and not just in India, it looks like worldwide. There seems to be a pushback on dissent, on the voicing of anti-government opinions. So I think the work ahead for Samaaj is to start building bridges of trust, because eventually when you see the goals are the same, the ideologies maybe different. Everybody wants inclusive justice, more access, removal of poverty, et cetera, et cetera, et cetera.

0:22:09.5 RN: So I think there is scope for space, but it is worrisome, I do wish there would be more trust. There was some corrections to be made because in some ways the social sector, India was not very transparent, that is true, but I think we may have switched the pendulum too far and all the regulations and on all the FCRA things which that is the following funding regulations that is taking, takes a long time now to get the approvals, et cetera. I hope this will be corrected soon, because you see governments do need civil society, okay? They need civil society organizations to serve as mirrors. They need them to reach the first mile because even if a government were to be very efficient, it is very hard for them to reach citizens at the first mile, they need those intermediary organizations. They need all the risk taking capital both philanthropy capital and the risk taking social human capital that is deployed by civil society organizations. No government can do without that in a developing country like us, which is so highly aspirational. So I’m hoping those spaces will remain open. We all have to work together on this, it’s not an automatic thing.

0:23:25.2 MV: I find it interesting your use of first mile, because it’s the reverse of what most people call the first mile, right? Your first mile is the one closest to the citizen, most people talk about first mile as being the one closest to the bureaucrat. Is this, I take this as intentional in your part.

0:23:40.3 RN: Yeah, no, I read this phrase first mile somewhere years ago and it stuck to me, and we use it all the time because it makes eminent sense. The first mile is the place where the citizen who has… Who needs the state and markets to be efficient resides. And if you call that the last mile, then you’re going to do things for that space last, ’cause it’s a mental model ship. If you think of it as a first mile, you’re going to give it, like Mahatma Gandhi used to say, “Think of that last person first.” So that’s why we call it the first mile closest to the citizen where much of the work remains to be done.

0:24:17.3 MV: So I wanna transition to talking a bit about Indian philanthropy because one of the themes from this book is really encouraging, rallying Indian philanthropy to do more. To give more, to be more engaged, to be more risk taking and so on. You and your husband, Nandan have signed the Giving Pledge, which means you’re committed to giving a majority of your wealth away during the course of your lifetimes. As you look at the scene today, do you see a kind of revolution in the Indian philanthropic sector or is it more continuity than change? I mean, how do you assess how people have responded to you and others calls to be more transformational?

0:24:58.9 RN: No, I think Indian philanthropy’s at a very exciting stage right now. There are many, many collaborative platforms like Co-Impact, like the Growth Fund and many others that have strung up. The young wealthy, because there’s been such a sudden rise in the wealth of fairly young entrepreneurs. I think they, unlike the older entrepreneurs are not waiting. They’ve already started giving forward and because they think very differently from some of us older ones, they’re innovating fast and doing things that they’re really passionate about. Whether it is simply museums or working in education or building, working in skilling and livelihoods or working on farm and agriculture. What are… They’re entering many, many spaces actually. So I believe that that is hugely promising. There’s still more work to be done. Luckily, many intermediary organizations have sprung up that are also helping wealthy families.

0:25:56.2 RN: Like the newest thing is called GivingPi. Another new thing is called Accelerate Indian Philanthropy. So lots of people are engaged in this space of driving out more generosity from the wealthy of India. ‘Cause I have, we talked about before the realization that all our faiths are so deeply linked in this country in Indian and in the world. So Indians are generous and we actually retail giving in India is huge. Hundreds of crores were given away during the pandemic, that remains very interesting. People who don’t even have much are willing to steadily give some of it every month. Much of the finding has been very, very heart warming from things like giving India, et cetera. And the rich today, I don’t think they have… They can’t escape from being philanthropic in any case. I think they are being serenaded for doing so, and they are being… I guess they’re going to soon be called out for not doing so. There’s the Hurun List that comes out every year. I think more and more people want to be on it.

0:26:56.7 RN: So that’s a good thing. It’s, people want to be on such good lists and they want to be celebrated for their philanthropy. But I wish Indians would give much more, much faster and much more strategically. We need to collaborate, trust each other so that we can work and give together, because then it’s more than the sum of its parts. So I’d like to keep these conversations going, but there is a lot of conversation happening in India. And as I keep saying, the countries allow such runaway wealth creation only if that wealth is going to be deployed for the larger good, otherwise, why would any state or society allow this. Wealth comes with a great responsibility and extreme wealth comes with an extreme responsibility I believe to the larger good of society. And Indians, wealthy Indians are being generous, but I think not generous enough. And there are many reasons for it, but I do hope that they’ll get more and more generous and give away more faster.

0:28:00.7 MV: If you look at the last third of this book, there’s a phrase or a theme that keeps reappearing. And it’s a framework that you and your husband, Nandan have been developing for collaboration. It’s called Societal Platform Thinking. And I wonder if we should just pause for a second and maybe ask you to tell us what this framework actually is. What are the benefits that it brings to society? Is this something which has broader applicability beyond the Indian borders?

0:28:30.1 RN: Societal Platform Thinking and now we just call it Societal Thinking, emerge from all the work that Nandan and I and all our marvelous teams have been doing for these few decades. In my case, especially the work of Pratham Books and in Nandan’s case, the whole Aadhaar Project, the unique ID project and of course his experienced in running a multi… A global tech firm Infosys. We said, how can we… In the work that we were doing on education, we said, how can we create a framework for impact at scale, which we can apply across many sectors, not just education? So we started to put our heads together to say, what is the framework? What is the architecture that can be designed that will, from the get go look at what works at scale rather than doing the old fashioned thing and scaling what works.

0:29:23.1 RN: Because we’ve always seen that pilots in the social sector seem to succeed wildly, but when you try to scale, there’s a lot of failure. So how… Is it something about from the get go designing for scale that is different? And some of the teams that we came up with, which we had seen successfully deployed, whether in Aadhaar, whether in EkStep or whether at Pratham Books was that actually it’s all about restoring agency to people to do things. So what you have to create is a unified but not uniform response to any problem. Because you need diversity everywhere because problems have to be solved in context. You cannot have a single solution, everybody knows that. But what does that actually mean? How do you design a unified but not uniform approach? And that’s what the team has been putting out. Actually, there is a website called societalthinking.org, which people can look at and input into, because we don’t think this is the only way to achieve impact at scale, we think this is one pathway.

0:30:28.2 RN: Basically, we’re talking about restoring agency. We are talking about distributing the ability to solve. So don’t think of just pushing one problem… Solution down the pipeline because it doesn’t work well that way. But if you can enable the distribution of the ability to solve, which is a kind of mindset that you take and you develop the local leadership to take on problems, you are much more likely to get sustainable change, because there’s local ownership. There’s also for that, of course you need a technology backbone, which allows a lot of the sharing and amplifying of good solutions, the core creation of good solutions. So that is an integral part of this. But we always say you have to be technology enabled and not technology led, because the technology is not the solution, it’s just the pathway. So these are the kinda basic principles that we operate from.

0:31:30.4 RN: So if you want to reduce the friction between Samaaj, Sarkaar, Bazaar to work and do what they do best, you need all the three to solve any complex societal problem. But you need them all to do what they do best and not try to do the work of the other. So how do you reduce the friction and increase the ability of these to cooperate and collaborate? And how do you release the agency of all those who are involved in that process to continually solve the problem? Because it keeps morphing. The problem keeps morphing, your solutions have to keep morphing as well.

0:32:04.9 MV: So Rohini, I wanna end maybe on a personal note. You talk about, in the book, having to battle a bit for your own identity because your husband, who was one of the founders of Infosys, the head of the UID project, you said so many other important posts. He takes up a lot of space, right? I think is the way you put it. And you’ve had to work hard and demonstrate over time that you have an approach and your approach is different than his, but it can also be complimentary and unique in its own way. Tell us a little bit about the process of kind of self-realization and the sort of equilibrium that you finally achieved, because it sounds like it was a process that took a while to figure out.

0:32:47.1 RN: Yeah, no, definitely. Obviously, and Nandan is hugely successful in both the corporate sector and while working with the state. So yes, you know, and in any case women have to work a little harder to cover their own identity. I am not complaining, I think I’ve been steadily working now for 30 years and the best thing has been that since 2015, Nandan and I are finally working together and hopefully influencing each other’s thinking. I am learning a lot from his architectural almost, systems building, systems design approach to problem solving. And I hope, he says he is learning from me about always retaining the empathy, which needs to be at the core of why we want to create the better society for all of us.

0:33:39.7 RN: So I think we’ve managed to become

समाज, सरकार, और बाज़ार की जुगलबंदी। Society, States, and Markets ft. Rohini Nilekani

हम अक़्सर कहते है कि समाज, सरकार, और बाज़ार के बीच तालमेल बढ़ाने की ज़रूरत है। इस संतुलन को कैसे समझा जाए? समाज को किस तरह से बदलाव का भागीदार बनाया जाए? आप और हम क्या भूमिका अदा कर सकते हैं? इन्हीं कुछ सवालों पर चर्चा लेखिका और philanthropist रोहिणी निलेकणी के साथ। उनकी नई किताब Samaaj, Sarkaar, Bazaar – A Citizen-First Approach इस विषय पर गहन चिंतन करती है। आप ये किताब क्रीएटिव कॉमन्स लाइसेन्स के तहत मुफ़्त में इस वेबसाइट पर पढ़ सकते हैं।

Understanding The Future of Role of Citizens In Cities

Gautam John is the CEO, Rohini Nilekani Philanthropy Foundation. In this episode, ‘Understanding The Future of Role of Citizens In Cities’, with Gautam John, he helps us understand the role of citizens in the urban context with regards to policy development, active participation in governance, electoral engagements and more importantly, what citizens really are. We discussed in-depth about the different sectors that are required for citizens to be empowered. We also discussed different organisations for creating awareness, facilitating connection, building capacity and driving awareness to empower the citizens. He further explained about the work being done by different organisations on the ground to bringing together communities, problem solving, making them aware of their roles and duties. We also discussed the ways in which citizens do not become just become the beneficiaries of government but they are the participating people to develop those cities, from the grassroot perspective. We emphasised on challenges created by the increasing population and the impact of mass migration to the cities. We further discussed co-creation with citizens, and what are the different things that the government or an administration body can think of for co-creation. Further, we had in-depth conversations on resilience, Samaj, Sarkar & Bazaar and the technologies that can assist citizens, keeping in mind the vast diversity that exists in India. Lastly, we discussed what are the different skill sets that would be required for the future to lead any kind of citizen movement or empowerment.

Rohini Nilekani on why India’s wealthy need to do more to boost civil society

At a time when the government and the marketplace have assumed enormous power over our lives and choices, Rohini Nilekani argues that now is the time for civil societies to be boosted, and that India’s wealth creators need to do more about it. In this episode, she joins host Sandip Roy to discuss her latest book, ‘Samaaj, Sarkaar, Bazaar’, in which she talks about the need for a balance between these three sectors.

This is an edited version of Rohini Nilekani’s conversation with journalist Sandip Roy, for an episode of The Sandip Roy Show. They discuss Rohini’s latest book, ‘Samaaj, Sarkaar, Bazaar’, and the need for balance between the three sectors.

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India and the Changing Nature of Giving

Growing up in a middle class urban family in Mumbai, I remember that there was a lot of wealth around us. We were by no means badly off, we were middle class, but the stories in my family and the culture that was impressed upon us was that wealth is not what makes you. In those days during the 60s and 70s, wealth was not something that you aspired to in India. You aspired to a different idea of the nation. We did not say, “Oh, everyone in India should be prosperous,” we first said, “Everyone in India should be included.” We still have to make this country, we have to build this country, we have to bring its people together – that sort of thing.


In those days, wealth was what the industrial families had, not normal people. And Infosys was a real experiment in that sense. A bunch of professionals coming together, determined to succeed. But even then, the first thing on their minds was not, “Oh, let us set up Infosys and become billionaires.” The first thing on their minds was to set up a company – and this is something they say in their motto as well – that is powered by values and driven by excellence. I was also a bit of an activist. All of us were a little bit on the left. And so when I came into so much wealth, it really took me years to deal with the fact that now I was on the so-called ‘other side’. I rebelled a bit, I could not understand what to do with it, because it is not like we were brought up to say, “Why don’t you just shop till you drop and have a great time? What is the big deal?” We could not do that somehow. So that wealth had to have some purpose and meaning. It took some time, but then somewhere the penny dropped. Certainly, Nandan had something to do with saying that we need to accept it and make something of it. Rather than seeing it as something strange, it became more of a joyful responsibility to learn how to use that wealth, of course for ourselves too but also to think of it as something you could do more with in the societal domain.

Luckily, this happened in the early 2000s, by which time India had liberalized, and a decade of liberalization had also changed public attitudes towards the creation of wealth. There is also a shift in the mindset – that wealth creation is what India needs now, and because Infosys was always driven by a very strong core of ethics, the wealth that had come to us was perfectly legal, perfectly transparent, perfectly hopefully, articulately made wealth. So, the fact that liberalization had made that wealth possible and the public shift in mindset about India should be doing now, certainly helped.

I also used to travel a lot in those days with Nandan, and we were able to travel abroad. We had already spent a lot of time in the US, but after we became wealthy I got to go to places like Davos, where all the world’s elite were there, and certainly the problem of having wealth was not on their minds. But I also got to meet a lot of philanthropists from around the world and began to see more and more what an opportunity this could bring for my work.


I think we also forget that this whole idea of philanthropy is a bit new. People used to do good old fashioned charity, because humans care for humans. If you had more money, you did more charity. And if you had less money, you did less charity. I think that is the highest sort of human attribute, right? Empathy. But as foundations began to be born, and wealthy people started to become so wealthy that, as they said, if you have a Ferrari, you better have a foundation too. And so this whole new thing with the media celebrating philanthropy came into being, just about 30-40 years ago. This kind of giving, which Matthew Bishop from The Economist later called ‘philanthrocapitalism’, sat even more uneasily with me – and I used to tell him this too, so I am not saying something that he does not already know. So I was a little uneasy, I felt like philanthropy was too big a word. And as Martin Luther King said, even when philanthropy does good, we must not forget that it exists because there is so much inequality. So that was the reason for my discomfort, but now I have settled into it. 

In India, I think people are beginning to change. Many people still do charity, and there is nothing wrong with that. But the kind of axiomatic idea is that philanthropy is somehow smarter or more strategic because hopefully – if you have so much money and you are committed to certain causes – you are going to go beyond just feeding the poor and clothing the naked, as they used to say, to understand why there are so many people in need of food and clothes in the first place. This is the real use of philanthropy, to do the institution building, the leadership building, and the agency formation or rather the agency re-discovery. I think that is what starts to separate philanthropy from charity in today’s lexicon, and I believe a lot more Indian wealthy are seeing that and want to do that.

When it came to signing The Giving Pledge, it took us a while to decide because there is a cultural aspect to it. In India, you do not really sign pledges and make yourself look good in the headlines saying, “Look at me, I signed The Giving Pledge.” So that was our first hesitation. The second was that we did not really hobnob with the international community of the wealthy. We had those fears, but then we talked it through, and I especially felt – and Nandan certainly agreed – that it is time for us to give up the old notion that the left hand should not know what the right hand does in charity. Now is the time to signal loud and clear that wealth, especially such great amounts of wealth, has a public responsibility. And we thought this was one way of signaling it, and would also give us a chance to learn how other ultra high net worth individuals are doing their philanthropy. So we were hoping to join this global learning community. And I must say, the 250 odd people who have signed The Giving Pledge really are a global learning community, trying to learn from each other. We meet once a year at least, and there is a lot of learning and sharing. So I think in hindsight, we did make the right decision.

Unfortunately, there are very, very few other Indians who have signed The Giving Pledge. When Bill Gates used to come here, one of the things on the agenda was to increase Indian philanthropy. So we had something called the India Philanthropy Initiative, which did shift the needle a little bit, and Azim Premji was very much a part of hosting some of those things. But it was possibly not enough, since more people have not signed The Giving Pledge yet.

I wish more would sign, because it is not like The Giving Pledge committee is holding a gun to your head, it is just a public commitment to giving away 50% of your wealth, which is not even much considering how much people have now. With the kind of wealth that the richest 2,000 people have in India, families can last seven or eight generations comfortably. So there really should not be any insecurity or fear left, and I wish more would sign the pledge. Maybe they still do not see the need to or maybe we need an Indian version of it. As new ideas are emerging in philanthropy, we do have promising Indian versions that are being conceptualized, but I think there is always hope for the Indian wealthy to give forward much more.



Early Lessons in Philanthropy

In 1992, along with a few other like-minded citizens, I started Nagarik for safer roads. I had gotten a few people together because I was very moved by the death of close friends in a senseless car crash. India remains one of the worst countries in the world to be on the road. Even today, we have the maximum number of deaths on our roads, so we were moved to do something to make roads safer. But this was the first time many of us were trying to do something like this together, so we did not quite know how to do it. Everyone had day jobs and it was perhaps something that we were more interested in doing than society was ready for at that time. Unfortunately there still are not many organizations that have taken this up as a civil society mission.

It was morally undeniable to say our roads should be safer, but I do not think we took the citizens with us enough to make it a broad-based movement, sustain the energy, or  get the next level of people into the organization. So we tried a few interesting but eventually ineffective things. And in a few years, in humility, we sort of shut the effort down. But I am sure each one of us learned a lot along the way. My first lesson was that the cause you take up has to resonate with the public. Secondly, how you organize yourself has to be very clear; you need to pull in all kinds of resources and you need to really hang in there for a long time before change can be seen. So it was good that in the first institution I co-founded, we learnt a few quick, hard lessons, hopefully without harming anybody in the process. This is very important actually, because in the civil society sector, we cannot glorify failure. In the market space, they like to almost glorify failure, like the idea of ‘fail fast’ and even after failure, there may still be somebody else to support you in your next venture. But in the civil society space, while you must acknowledge and accept failure, and there will always be failure, we have to be careful that it does not impact other people negatively.

When we do philanthropy or even charity, we also have to acknowledge the privilege of our own situation. When I was starting Nagarik, one of my friends rather rudely said, “Why on earth are you doing this? You go once in a while by bus, but why do you care about any of this? Why are you doing all this?” And in some sense, she was right. You have to be very careful when you try to represent the so-called ‘poor’ or ‘underprivileged’ or ‘un-accessed’, or whatever name people give to their beneficiaries. I think you have to be careful to listen very deeply first to whoever it is that you claim to do work on behalf of, to understand whether what you are providing is even something they want, rather than something you are thrusting upon them.

I think my few years as a journalist helped in this. You had to learn how to listen, and as part of your profession, you had to listen to different points of view. Once you start listening to people deeply, then also you begin to see the gaps that you can help to fill. And you have to always be careful that you are not driving an agenda. Sometimes, because of the privilege that we are in, we are able to see more people’s views than other people can. And perhaps that can be used to an advantage, to look ahead to what problems are coming. For example in the water sector, we set up Arghyam before people had started talking about water. So, I think sometimes your privilege also helps you to see further into the distance because you are listening to so many people.

I think the role of empathy is also important, when tackling issues that may not currently affect you because of your privilege. It is a moral imperative and also strategic imperative to see how connected we all are. When you begin to see water as the key resource for everything including our wellbeing; the environmental wellbeing, since the ecosystems that serve us as human beings need sustainable water too; even our economy, then this false binary between the privileged and the unprivileged falls away. In most cases, whether it is the pandemic, climate change, or water-related crises, you begin to realize that everybody is going to be affected. The poor are going to be affected the most, but so are the so-called rich or wealthy or privileged. So as much as it is a moral imperative, it is also in their self-interest for the wealthy to work on issues like this. 

One of the other areas I work on is literacy, especially for children. I was with the Pratham Network, which was already deeply engaged in the foundational literacy of children all over the country, before we started Pratham Books. In the Pratham Network, we had decided that there were not enough books available for children who had just learnt reading through the Pratham Network. Something had to be done and I offered to take on the responsibility of setting up Pratham Books. I got two great trustees together, Ashok Kamath and Reka Menon, we set it up in Bangalore, and then we just learned by doing. For me, reading was a great passion, I was an early reader and my childhood was spent between the pages of books. So I wanted every child to experience the joy that I had.

Like any good startup, one of the first things we did was start writing ourselves. We invited other authors and translators from our networks, and we made the first few books, which were distributed largely through the Pratham Network. But then we came up with one big idea, and people like Gautam John were very much part of it. From the beginning, our goal was to democratize the joy of reading. It is not enough to be one publisher and create only 15 books a year. It will not do for the 300 million children out there, right? So how do we make an impact on the world of publishing? How do we just break open everybody’s talent in a nation of storytellers? That is when we decided to put all our content on an open source platform. 

The rest is history, because tens of millions of children, not only in India, but around the world have used Pratham Books’ open platform called StoryWeaver. After I left, the team made it even more sophisticated and better. So it was certainly a cause very close to my heart and remains so, and very necessary to de-link from just being part of the curriculum. We have to learn to read so that we can think. A reading nation is a thinking nation. Reading absolutely diverse things when you are a small child allows you to develop nuances of thinking, where you can understand the rich use between black and white. And so, reading for joy and reading to develop yourself as a human being is far more critical. Of course, you need to read at school and pass your tests, but reading for yourself when you are four, five, and six is also crucial. 

With the pandemic, we saw the importance of open source access to knowledge for children. In the two years when children were away from school, what resources did they have? Thanks to EkStep and thanks to the government’s DIKSHA platform, which EkStep helped build, the government was able to keep teachers in the game and creating content, and they were able to get hundreds of millions of children to connect online to read and learn. In several of the state and national institutions, through StoryWeaver, Pratham Books was able to let children access joyful books through the entire pandemic. So in fact, they were doing non-curriculum reading. That itself was an experience for a lot of young parents who have access to non-textbook-based reading. And once you like story books, nobody can stop you from getting more. Unlike finite resources like water, making books free and available does not mean they will be valued less. And once you begin to read, then you are going to keep reading. I think the entire children’s publishing sector benefited from this because once children learn how to read and find joy in reading, they are going to look for more and more books. So we have opened up the market for many other publishers, both in English and in many other languages in India.

With my own children’s books like the Sringeri series, Sringeri Srinivas sort of drives me. He sort of pops up in my head and says, “Now what? Now what?” So then I have to write something. But I often meet children, parents, and teachers who ask when the next one is coming. And then the pressure starts to build. 


Reorienting to a Citizen-First Approach 

My recent book, ‘Samaaj, Sarkaar, Bazaar’ explores the three foundational sectors. I first heard this idea of the changing equilibrium between society, state, and markets, from Prem Kumar Verma of the Samarth organization in Khagaria, Bihar. I traveled there in 2007, to visit one of our partners at Arghyam and see some of the amazing work they were doing in these flood-prone regions. And we were traveling with Premji, who was telling us many interesting stories. One of the things he was saying was that Samaaj feels oppressed now, because earlier Samaaj was stronger in some sense and had more distributed power than the state and the markets. Maybe he was romanticizing the past, but in some sense it is true that the Sarkaar’s power was limited. Even though monarchs had a lot of power, the whole of society was hardly engaged in what the monarch was doing, except perhaps in times of war. But as governments started to acquire more military power, more power to tax and so many things, etc., Samaaj faced a setback. With colonial powers like the East India Company and the British government acquiring so much power over our society, he felt that Samaaj had to take a backseat.

Even in the latter part of the last century, globally the state and markets have acquired tremendous power. What he said made a lot of sense to me, and I began reading up more on this to find out what other people have been saying about these three sectors.

Sometimes civil society is called the third sector, but Samaaj, as a whole, is obviously the foundational, first sector for which Bazaar and Sarkaar were created. Samaaj is not a monolith and you will have internal conflicts, so you need the state to uphold a rule of law and ensure that we can have a better, more peaceful society. As more and more trade and exchange began to happen, you needed rules of exchange and a common understanding of value, so the Bazaar kept morphing into the market over the last 300 years. Of course, you need both the state and markets, Samaaj cannot do without them. But if we flip the notion to see Samaaj as the foundational, first sector, then all of us, no matter if you are a Chief Minister or a CEO, are all Samaaj, right? So how do you reorient all the work that you do as a citizen first? This is something that began to interest me a lot.

In India, we have a very powerful state. And the markets, especially in the last 20-30 years have gone global. We buy from Amazon as much as we buy from homegrown companies, and we have all become consumers of the marketplace from morning till night. Everything we do with our phones and our computers seems to be something that the market is enabling us to do. It is very, very convenient. But in this process, we might lose sight of the fact that we have actually become data, we are becoming the product. I think it is a very seductive and slippery slope into becoming consumers first and citizens later.

A CEO’s first priority is to make profits, take his company into the black, and make shareholders very happy. But if we uncover our identity layers properly, that same CEO is a citizen before anything else. Whatever he may be selling in his company, whether it is software services or shoes, when he comes home, who is he? He is a father or a spouse, or a son. He is going to care about how his society functions outside his home, right? And that means we want clean air that we can actually breathe; we want our roads to be working properly; we want schools and colleges to be working properly; we want our councilors, panchayat leaders, and MLAs to be responsive to what is happening around us. So how can you escape that? I think it is important to just become aware that there is possibly one identity that cuts through all the multiple identity hats that we wear, and that is first as a human being, and second as a citizen. That awareness itself, I think, brings some kind of agency to us. It empowers us to get involved in making change in the society that we want to live in.

Governments all over the world, including ours, do not seem to like dissent very much. But our civil society is diverse and has many views. And civil society not only serves as dissenters, but as partners too. We should not forget how important it is for the state to partner with civil society organizations, because the state simply cannot reach the first mile where the citizens are. The government cannot listen well to citizens and their first and primary woes and things that are emerging. By the time they have emerged, it is too late, and governments have to spend more resources to fix them. So this is the very critical role of civil society, at what we call the ‘first mile’, because it is not the last mile, it is the first mile. It is very important and in that process, there will be some dissent if there is some opposition to a law that has been framed a certain way or some scheme that has been developed which is leaving some people out. I think strong governments, secure governments understand the role of dissent in democracies. And I hope we are going to have a much more confident and secure government in India, that will look at people who have questions as necessary partners in this long path of democracy towards prosperity and abundance for all.

I truly believe this conversation has to be on the table at all times, and that is the driving force for so much of my writing and my work. This conversation is never going to end if we do 10 things and then think we are done. To be a citizen, unfortunately, is a lifetime role. Now, you can do citizenship at many levels – some people will be fully involved day and night, and some people will say, “We want to just pay our taxes and obey the law.” But even those will find themselves involved in local issues more and more, because as India is growing fast, and especially in its urban areas, citizens are going to encounter civic problems and issues. And therefore, more and more people are wanting to be part of new social association groups that are forming like the residential welfare associations and others. 

It is very hard for an individual to try and fix the system themselves. How many times am I going to call the government on the helpline? If a few of us come together, we have more creativity, we have more energy, and we have a louder voice. So I think more and more people are trying to be part of some association, however hyper local, and thanks to digital now it could even be global. Citizenship is acquiring new energy and I feel that conversation is very important, precisely because the Sarkaar and Bazaar everywhere are acquiring so much power, and power requires power. So all of us, as citizens, must learn to find new ways to act collectively. It is not always about fighting, we do not always have to fight. It is about conversations, cooperation, collective action, and working together to solve common problems in a creative way.

During Nandan’s election campaign, I was trying to represent what he wanted to do for people and his ideas about citizen welfare. I found that most people wanted their problems solved by the MP. These were problems as simple as fixing their roads, their drains, and their water connections, which are very worthy and necessary to be fixed, but not by your MP because there is no way the MP can do that, at least not in the way his role is described in the constitution. The campaign is so hectic you do not get to sit down and have very deep conversations on the constitutional framework, but people said, “I don’t care, you better listen to me.” And I listened very deeply, people were so frustrated that these simple things were not getting solved. I thought the path they were taking was not going to get them anywhere though, because one MP may solve one pipe because he/she knows somebody, but that is not going to solve the systemic problem.

So then I started writing and talking about how I wish we would hold our MPs and MLAs more accountable to be better lawmakers and policymakers, so that policy can enable the executive to do what it needs to do, which is to fix those things that people wanted, i.e. their water, electricity, roads, schools, hospitals etc. If we focused on that, and if we held our elected representatives accountable to framing good laws, and then they could hold the executive accountable for upholding those good laws, I think the voters would have less problems than they do now.


Samaaj Taking Back their Power

We have seen the three sectors come together in a small way. Pratham Books is one example – Samaaj and Sarkaar came together and even the Bazaar got involved, because many of our books are also sold in the marketplace. We worked first with the government to set up the whole big shop platform for them, and then worked very actively with the NGO communities to get them also to offer value-added services in addition to what they were already doing in the field of education. We also got market players like tuition agencies and all the for-profit education companies, the tech companies, etc. involved. 

In the water sector, we also tried but it is much more difficult to get the Bazaar into the water space in any meaningful way and at scale, given the current policy framework in the country. But the pandemic showed all of us what Samaaj, Sarkaar, and Bazaar can do together. It is quite remarkable and I do not want to discount the death and despair that we all experienced, but just think how much visible and invisible cooperation between Samaaj, Sarkaar, and Bazaar happened, and how quickly Samaaj institutions were the first responders. Regular citizens were the first responders, to neighbors and people on the street. And then of course, the Sarkaar moved in as fast as it could, in the way it knew how. And how quickly the Bazaar moved in to create the vaccine in the shortest ever time in human history, right? And how much people supported the rapid change that the Sarkaar created and the Bazaar enabled.

During the pandemic, some powers began to coalesce. We willingly gave up some of our freedoms because we understood that the individual good for some time had to be subsumed under the public good or the common good. I had to wear a mask and cover my mouth and nose, not just for myself, but for everyone else. And we did that willingly. Some power started accumulating because power is like that. And that is why you need Samaaj to be strong, aware, and have its leadership and its institutions always ready. We can never take freedoms for granted. No society can take freedoms for granted, and we cannot keep giving up power, we have to take it back. When the crisis is over, that power has to come back to Samaaj, and this requires Samaaj to be active. One of my mentors used to say, “A stick is never given away.” And you obviously do not want what happens in times of crisis to become the norm.

But to talk of the positive things that happened, I think some new forms of trust capital were built during the pandemic. The state had to work with Samaaj, and local state representatives were happy to work with civil society. The Bazaar and the government worked very closely together. So some mistrust fell away and new forms of trust capital were built. It is now our job as citizens and Samaaj to enrich and actually build solid processes based on that new trust capital, so the next time the crisis comes, as it will in some form or the other, we can respond faster. We need to invest time now, to build more bridges across the sectors. When the three sectors work together, we ourselves have seen what can happen. And it must happen, again and again, and that work has to be done. I think the onus is on us, the Samaaj, to reduce mistrust and to constantly try to find ways to build social capital of trust.

Giving Done Right Podcast: The Heart and the Head

This is an edited version of an episode of Giving Done Right, The Centre for Effective Philanthropy’s (CEP) podcast on making an impact with charitable giving. CEP’s President, Phil Buchanan and Vice President of Programming and External Relations, Grace Nicolette talk to Rohini Nilekani about trust-based philanthropy and what it means to create a philanthropic family legacy.

My desire to give back comes from my family and the way I was raised, which is true for most people I think. While we were very much middle class and nothing more, our values were very clearly about society before self. My grandparents’ lives were always held up to us as exemplars, especially my paternal grandfather who was a lawyer but refused to make money off of his clients, much to my grandmother’s disgust. He was also among the first batch of volunteers that responded to Mahatma Gandhi’s clarion call for volunteers in 1917 when he started the Champaran agitation. So my grandfather left everything and rushed there. He stayed there with Kasturba Gandhi, helping the local communities, building toilets, building schools, and teaching. And he continued that sort of selfless giving till the end of his life. For me, he is a great model and an exemplar that I try to live up to. My maternal grandfather, who was a bit wealthier than him, also gave away his wealth by setting up colleges and schools. So giving forward was not something special because you are supposed to do it, you are supposed to be a part of a larger society.

Since the age of four, I have been a reader. And when you read a lot and read very diversely, you try to live up to all those marvelous authors that you read and also think a little more than you normally would. So if I am thinking at all, it is because of all the marvelous books that I have read ever since I was four years old. But on a serious note, it is very important to give from the heart. You have to give from your heart as a human being, and the distance from the heart to the head is not more than one foot, but it is a very long journey indeed and it takes a while to reach there. Some people start from the head, but most people start from the heart. And I think the two have to be combined if you want to make your giving leave a lasting impact. Since the pandemic, we have seen a lot more people begging for money on the streets. Until then, their numbers were decreasing as lots of people had been lifted out of poverty. Unfortunately in the last few months, we have seen an increase in begging, but if I give to a beggar, I do not know whether I am helping that person or just helping myself. Instead, when I think and give, and give over time, to lots of different organizations that are working for the same cause, I hope that it will have a more lasting impact. So I think it is important to be strategic.
During the pandemic, Indian civil society and all our frontline workers were pretty gobsmacked by what was happening around us, but they responded very rapidly. I think it is because, if you have a very active civil society – and we are used to responding to calamities like floods, etc. – there is a sort of human infrastructure in place. Even new groups of volunteers banded together from the middle classes to respond quickly, and they got in touch with other civil society organizations in their locality, not only to give money and resources, but to give their time. And I thought the most heartening thing of the last 18 months has been that civil society response, together with ordinary citizens. In terms of our response, like all foundations and philanthropies, we teamed up to do whatever we could for emergency relief. We waited a few months and just gave what was needed – oxygen, masks, and the usual stuff. But we very quickly pivoted to saying, “What can we do to look at the sustenance of the civil society institution itself?” So, like many philanthropists, we said, “Don’t worry about what the pipeline funding was supposed to be. Come back to us, tell us what you need. Don’t worry about impact metrics.” And we were able to pivot to give very, very open grants to keep those organizations themselves going. We are looking ahead already to think about what we all need to do to band together and create relationships of trust now, when the emergency seems less panicky, so that next time around, we will have learned from this time and be even more effective. What can we do now to prepare for the next thing that is coming?

Giving From the Heart and the Head

I think in terms of trust-based giving, the journey begins with the heart. What do we do when our hearts are involved? We see the best in the other side. And I think it is the same thing with giving. I am not saying do zero due diligence, but with very minimal due diligence – they have to be registered or whatever it is that is your absolute basic threshold – you need to trust them. After that I think you will find it easy to trust, the more you actually trust. So, if you begin with trust, as I keep saying, you end up with trust. To begin with trust, you have to just open your heart for the first time, and the second and third time you have to do nothing at all because it happens automatically. What is the biggest risk? Okay, you might lose a bit of money. But you are a philanthropist because you seem to have a little extra anyway. So it might teach you something if your trust is betrayed. I have been lucky perhaps, but it is still worth taking that risk to trust upfront. The rewards are so enormous.

In business environments, in the market space, everyone is very clear about what has to be achieved. Even if it is as simple as just making more shoes, making more good shoes and making sure you have more customers who love your shoes, everybody knows that is your business model. In the social sector, it is not so easy to say that, right? I have met extraordinarily successful business people who say it has been much easier to run their businesses than their philanthropy because societal change is complex. It is not simple. It is a mindset shift to let go of control for the outcome. In a business, if I was a CEO and I said, “Who cares about the outcome?”, you will sack me tomorrow morning. But that is exactly what you have to allow yourself to do in philanthropy. You have to say, “I hope this will be the outcome,” but you have to let go of the certainty.

The conversations among philanthropists today now involve talking about modesty. We are talking about being humble – not modest in our ambition, but humble in our approach. So many people are sharing how they were forced into humility. If you do philanthropy, you better carry a mirror with you. It is a good thing our mobile phones have mirrors nowadays, you can actually see yourself and take a step back to remember to be humble. Because success and failure have very strange time frames in this sector. What looks like success today could be failure tomorrow. Similarly, we do not want to be falsely modest because what looks like failure today might easily be success tomorrow. So success and failure, in that very ordinary sense, become useless to guide you. And that is why you have to be humble and yet not modest.

It is true that donors often think they know what the solutions to societal issues are, and it is quite natural because when they get involved, they say, “Oh, I know. This sounds so easy, we can do it this way.” But it has not worked so many times. Even if their answers are right, if they are not able to carry the people who are going to do the actual work with them and make them feel that it is also their co-created answer, their co-created solution, donors will not get far. That is why I think the most important thing is to listen first. It does not mean you cannot jump in. You are smart, you want to give, you want to find the answers – of course you should jump in too, but more as equals sitting at a round table than a typical boardroom where you sit at the head. So, if you are able to do that, then it is more of a conversation and not just a dialogue of the deaf.

I think the first thing entrepreneurs, especially in the business community, do is find a different approach to an old problem. They like to innovate and change the way something is done. And I think social entrepreneurs are the same, right? You want something to change for the better and you want to innovate your way out of it. If you are lucky, you also get to be a pioneer, which makes you feel really good to be the first person to ever step foot on this territory, whatever it might be. So I think that drives people a lot – it certainly drives me – to try to connect the dots and find the next space where innovation seems to be needed. But, as I have said before and perhaps too many times in public, there is still an underlying theory that is consistent with all my social entrepreneurship, which is – how can we find more creative ways to engage the sum of society, its leadership and its institutions, to ethically engage in solving one problem or the other? That is my underlying core philosophy. So even with Nagrik, which we set up for safer roads since India has the highest number of road accidents and deaths in the world, and which failed miserably because we did not know how to tackle it and be strategic, it was okay because I learned from that failure.

Of course, as Phil Buchanan points out, sometimes donors want to find the breakthrough when, in fact, something works but it just is not being funded enough. So sometimes we do not necessarily need to reinvent the wheel. Just trying to be innovative for the sake of innovation makes no sense at all. When we are seeing something working, then you have to just double down on it and support what is already going on, right? In many spaces in my work, my teams come back to say “These people are doing a really great job, can we support them?” So what happens is we really double down on those institutions and give them very, very large grants to continue what they are doing so well. I do not need to go in there and try to create some competitive idea. Why should I if it is working well?

I think one of the issues we have as a philanthropy community, especially big givers, is we think everything should be inside our fence, inside our gate. And it goes back to the questions of trust. Can we learn to give more generously outside our fence? Can we give very large grants – ‘large’ of course depends on the person’s net worth and philanthropy budget – and multi-year grants to institutions that we know are doing well and to leadership that we know is committed. They will learn, they will make mistakes, and they will grow – can you be the wind in their sails so that you do not have to design a whole new boat?

A Philanthropic Legacy

The philanthropy conversation is always alive in my home, as well as conversations about wealth – how to deal with wealth, what is the responsibility of wealth, and what is good public policy that does not allow runaway wealth creation and yet does not stifle entrepreneurship and innovation. Both my children, by God’s grace, are very politically aware about what it means to create a good society. And both of them are very interested in, not just philanthropy, but strategic philanthropy. I hope that the next generation, including my little grandson who is very tiny and does not know how to spell philanthropy yet, will give the same way. Just as it came to me from my grandfathers, I hope it is going to get passed down in that same way. You have to keep those conversations alive, you have to speak honestly, and you have to speak often.

Philanthropists have to have a mirror in their pocket all the time. They are now going to need a much larger mirror so that they can see not only their own faces but, like people do with those selfie sticks, the background as well. You must understand what that background looks like today. When you have such runaway wealth creation, what you do with it and how you deal with it is going to matter a lot, not only for society, which should be the first consideration, but even for you. And so it is a very important conversation in our house and it should be in all houses. I mean, we have seen capitalism reform itself, precisely because sometimes the pendulum swings too far on one side, right? It happened a century ago, and it is more than time to do it now. But if we all do not do it ourselves, with our government and colleagues and society, I am not saying that pitchforks are coming, I hate to say stuff like that, but we have seen what the potential outcomes are. Look at what is happening in China – state power will be used to change the status quo where only a handful of people are getting so wealthy that they even cannot give it away, even when they want to, because they are making more money while they are sleeping than they used to when they were awake. So I think these are important things for philanthropists to discuss today, and without self-blame.
To me, giving done right is beginning from the heart and making the journey to the head very carefully, so that both are in play. And always, always keeping a sense of joy in whatever you do. The minute you let the joy slip, you take yourself too seriously. Also to know that, if you do not attach yourself to the outcome but attach yourself to the action, I think the whole world travels with you.

The Importance Of Water Data With Peter Gleick & Rohini Nilekani | Dalberg

This is an edited version of an episode on The Water Data Podcast produced by Dalberg Advisors and Ashoka Trust for Research in Ecology and the Environment. The hosts, Veena Srinivasan and Nirat Bhatnagar, speak with Peter Gleick from Pacific Institute and Rohini Nilekani about the role and importance of water data, trends in the sector, and how to collaborate to address gaps in the water data ecosystem.

After I had started my vehicle for philanthropy, I began thinking about how to do something more strategic with the endowment when it suddenly came to me that water is the most key resource in India that affected people at large, as well as the economy and so many other things in its wake. This is where my journey began and in 2005 I founded Arghyam, a foundation focusing on water. I am glad we did because at that time, we were the only Indian foundation exclusively focused on water. The importance of data became clear pretty quickly. When we set up the open public resource called the India Water Portal, a knowledge platform where people could contribute, share, and discover knowledge about water, data had a lot to do with it. One of the first things I remember that we imported onto the India Water Portal was the 100 years of metadata on the Indian monsoon. We tried to present it in a more readable format, we experimented with some of that, and it has become one of the most important tools for researchers to use even today. So that was our first brush with data. Unfortunately, I am not a scientist so I come to data from a citizen’s point of view. I like to look at data, as does the team at Arghyam, in terms of how we can use data, especially data as a public good, to serve citizens and society better.

Agreeing, Gleick points out that data can be useful for science but if it is not useful for the public good as well then it is less valuable. He adds that there are many kinds of data – demographic data on population and changes in where people live; hydrologic data on water; climatic data; information on how water is used or the quality of water; or economics i.e. the price and value of water. All of these are critically important in order to address water because it is such a big issue. He gives the example of the debate on whether we can do without building dams – to address this question he started collecting data on the environmental impacts of dams, the water use, the size and power that they generated, the impacts on fisheries, etc. in order to analyze whether big dams were better or worse than a large number of small dams. It turns out that was not the right question, he says. The important question had to do with the impacts on communities and fisheries, and the way that dams were operated from a social and institutional perspective. It was not just the data, but the information that they were trying to get out of the data that was important.

Putting Data in People’s Hands

We know it is very important for people like us, who are practitioners, to understand the big data numbers, right? How much rain falls, how much water availability there is, and how much of that is usable, those kinds of things are important to understand. How many rivers flow in India – big numbers like that are very important to understand, but they do not particularly help ordinary citizens. But within a city, you can find such a huge difference between how much water rich people like us use every day, which goes up to 400 liters a day per person, and a person living in a slum, not very far from my house, who may not even get 30 liters per day. Those are the kind of numbers I am interested in understanding, and why that is so, and what can be done about it.

I can give a lot of examples on how, in our work over the last 15-16 years, we have tried to unpack some of the public government data sets to really be able to arrive at civil society pathways of action using that data. For example, we know that in the 60s and 70s, there was hardly any use of groundwater, it was only about 1%. Now we are using more groundwater in India than the US and China combined. And we have some 30-40 million bore wells, nobody knows the exact number, extracting groundwater. Now, knowing that this is such a crisis was great, but we were able to create data in a participatory designed groundwater programs where local communities, with some of our hydrogeologist partners like AquaDam, were able to collect data on their own aquifers and then develop social protocols on using that water, which was then understood to be limited and finite.

So, some really fascinating examples of better, more sustainable, and equitable use of water simply by putting data in the hands of people and giving them agency to understand how to collect it and how to monitor the water resource using simple data gathering tools. I will give another quick example. We worked with the Karnataka state government on a program very early in the Arghyam days, called ‘Suvarna Jala’, where they wanted to put rainwater harvesting times in all the schools of Karnataka. It seemed like a good idea, but then when we started collecting real data on the ground, we found that many of the schools did not need it or already had rainwater harvesting. Secondly, the teachers had no clue what the thing was, which had arrived during the summer holidays when they were not there and it was not possible for them to use it properly, without adequate training, etc. So, using that data, we went back to the government and they stopped the second part of the program so they could redesign the whole thing, saving a lot of money of the public exchequer in the bargain. So, we try to use data in that manner.

There has definitely been an evolution in water data, notes Gleick. For a long time, we collected a very narrow set of water data – information on rainfall, run-off data from rivers, and water quality data that only included components that engineers needed in order to build big dams and figure out how to take more water out of the system for human use. However, in the last few decades, or really in the last few years, he says that there has been an explosion of interest in water, or there has been a growing realization of the water crisis and its many different dimensions. There has been an increase in awareness and activities, not just by the scientific community but by local communities trying to figure out how to understand and address their water problems.

This has pushed the demand side for water data and it has resulted in positive changes, says Gleick, including collecting data on how much water we need to do certain kinds of things, data on the ecological impacts about water, data on the economics of what water is costing people and relating to the human right to water and whether we should be charging money for water at all. So these changes have also highlighted some of the big gaps in the data that we have not been collecting, he says. There has also been an evolution in the way we collect data. For example, satellites have collected new forms of data that have brought to light the nature of the groundwater crisis. Gleick mentions the GRACE satellites which measure and provide detailed information on the severity of the groundwater overdraft problem, which has spurred conversations around what we can do to protect and restore groundwater.

The Challenges of Collecting and Sharing Data

When it comes to the Bazaar or markets, the demand for understanding water and data on water must have skyrocketed because now it has become a key constraint in the supply chain, from manufacturing to the software industry. When you do not have water, you cannot produce anything, even if it does not appear to be related to water. So I know that the market demand for water data has shot up in the last few decades in India, and that is where some of the differences begin to appear, where today there are corporations that can acquire water data for their use and we do not even know how they use it. But today, private satellites can give markets access to data which the common citizen cannot and the state will not share, because data is an extremely political subject, especially in India where water is both a state and a union subject under the Constitution. How many times have there almost been state battles, over the sharing of data and the sharing of the water itself. So, water sharing is such an important political subject and the data in the public domain in India is very contested.

We all know that no state is waiting to put out absolutely true data on its rivers because these rivers are going to flow into other states, and all of the sharing has to then be talked about to political constituents, which in India’s case, we have even seen terrible riots over any political perception that one state is unfairly giving its water to another state. We all know how data is packaged and presented when there is this notion of zero sum games, of a resource that cannot be renewed when it needs to be. So that is a very important thing when it comes to the supply side of data, which is why it is crucial to have civil society institutions or citizens try their best to ground truth the public data, so that they can make local decisions at least with more accurate information. Often the state’s supply of data may not be at the granularity that is useful to citizens to act on their water problems.

For example, when it comes to water quality, fluoride or arsenic are two of the biggest contaminants in our groundwater here in India. We do not have the exact numbers but millions of people are affected, due to fluoride or arsenic, with serious health concerns. But the point is, if I am sitting in a taluka or a small zone somewhere in a generally arsenic-affected area, it does not automatically mean that all my water sources necessarily have arsenic. Sometimes, like we found out in our work in Balapur Puri, Orissa, though there was a lot of contamination, it was not reported in the government data sets. So then our partners had to work with the parliamentary representative and actually get Balapur represented in the MIS system so that they could get the funds to tackle the arsenic. So, we would love to see a world where there is data coming from the top, but there is also ground truthing and data contribution from below. The goal is for data to not always be flowing from one direction – top to bottom or bottom to top but, like water, have it flow in multiple directions. For us, it is really important to see how data can be used as empowerment of Samaaj, of society, because markets can easily empower themselves with data. The state, of course, sometimes has a monopoly over data, but what about citizens? If citizens have to use data so that they can develop more agency for themselves and their institutions, how do we restructure the idea of data and how do we, in this 21st century, flip the idea of data as something that either the state or the market uses to something that citizens can empower themselves with? And so we came up with a broad structure, which is a part of what we call Societal Platform Thinking, in which we allow for the principle of how to distribute the ability to solve instead of simply trying to solve a problem.

Gleick also notes that there is a difference between raw data in the form of numbers about a physical or geochemical factor and data that is ultimately useful for informing public policy and community decisions. For example, data on carbon dioxide tells us how much carbon is in the atmosphere, but it does not tell us where that carbon comes from, what the consequences of that carbon will be for climate change, or what the consequences of climate change will be for society, which is what we really care about. Similarly he says that water data tells us a physical or geochemical fact, but the things we really care about are the implications for human health, for example. Politics is a very important piece of this. For a long time, and even today, some water data was collected by governments and kept secret. They were considered national security issues and they were not shared because of concerns about what political neighbors might use the data for.

The public was rarely involved in collecting data, but now Gleick thinks that we are slowly seeing a change in that. The internet has certainly facilitated our ability to share information, satellites have launched, producing data that is much more accessible to the public that previously governments were able to keep and hold secret. So, the idea that data ought to be open source, which is something he believes in very strongly, is a really important one. And any tool that we can develop that promotes the sharing of data is important for making that data more useful. The other issue is granularity. It is important to know that hundreds of millions of people are exposed to concentrations of arsenic in certain parts of Asia that are unhealthy. This is really important from a policy point of view and for developing strategies for dealing with arsenic. But on a personal level, people want to know whether their water has arsenic in it and that requires a different granularity of data. It requires people to be able to test their water or for someone local to be able to test the water, share that information with communities, and then provide the resources to help them deal with that problem.

On the issue of the legitimacy of data, Gleick believes that it is important that data be trusted and verified and that governments should not be the sole arbiters of that. Governments should not be the only collectors of data, there should also be independent verification. That is a question for different legal systems – whose data is legitimate and what data is considered legitimate. To Gleick, we are entering an era where more individuals and citizens are able to collect and share data. When this data conflicts with official government data, that should raise alarm bells, and there has to be a way for there to be independent verification of data. Governments have failed to collect data that is important, or they have collected this important data and kept it a secret from citizens. The Internet is helping that, he says, and we are seeing more collection of data and widespread tools like our cell phones that are becoming instruments for collecting data. So there is a lot to be learned in this area.

For the government, especially to collect more data is becoming more vast. But in some cases, we must also point out that it works well. For example, after the tsunami in India, the government started really focusing on getting the right data, the right predictions, and the right modeling to tell us when the next threat is going to come. And we have seen for every next extreme weather event, there has been a very decent early warning system in place, which has actually trickled down to the local disaster management authorities. So we have been able to save thousands, if not hundreds of thousands of lives because of the good modeling, the predictions, and the data put out in public at the right time and for the right people who need to make quick decisions, especially when it comes to floods and cyclones. So, in that sense, there has been a huge improvement. I think there has been a lot more data put out in the public domain in the last few years in India. There might be a small trend reversing it. Some of my people in the field have been worried that perhaps there is a trend in the opposite direction, but if we could envision data as water data at the community level as an open public good, for people to discover, share action, and report back on what happens with their use of data, I think we could avoid many water conflicts.

Gleick agrees, giving the example of the water crisis in Flint, Michigan, where community and university groups started testing the water and found concentrations of lead and other contaminants, which led to big policy changes and the way water utility was managed. That data did not come from the government, it came from individuals and nonprofit organizations. Another example is how inexpensive air quality monitors are now available in the United States, so when there were severe wildfires in California over the last few years, people were able to use indoor air quality monitors to know when to use a mask or avoid going outside. These crowd-sourced data sets were publicly available, he says, and we are beginning to see more and more of these kinds of examples. We really need inexpensive devices like this, perhaps something similar for water where you could just test your own water. I know a lot of people are working on this. And then you should be able to put that data out and get these massive pictures of the quality of water around any community or state or nation. We are still waiting for the technologists and scientists to give us something very simple, with which we can measure not just bacteria but at least 8-10 indicators of water quality.

In Bangalore, for example, our lakes are a source of pride for us. They used to be a source of sustainable irrigation water in the previous days, but now Bangalore is a megalopolis and we mostly use our lakes to walk around and throw our sewage in. But, citizens have gotten very excited about lakes in the last decade, and they themselves are going around collecting data and often coming up against the civic bodies, saying “You said there is no sewage, but excuse me, here is proof there is sewage coming into my lake.” When the quality of demand rises in the public, there is no system that can withstand that pressure and it will have to yield. So, if we keep building the quality of demand for the data – for real, verifiable, maybe triangulated ground truth data on water, there is no system that cannot start to yield and either share or figure out solutions together with the community. So that is kind of a theory of change that we have to help prove out in the coming days, because there are so many questions, right? One is the quality of the data, the other is data standards. I mean, there seems to be so much confusion about how to collect data, and what are the standards by which we measure something like quality, quantity, accessibility, etc. And then there is the interoperability of that data, because you have your data set and I have mine, and if the twain will never meet, then we can not do the big picture analysis at all. And we are stuck between this lack of trusted quality of data, lack of common data standards, and lack of interoperability of data, right? So we need to work more and more towards getting that done, and in some scenarios at least, ask if water water data can be an exhaust of common activity rather than us having to constantly spend resources, human and financial, to collect data?

The Responsibility of the Samaaj, Sarkaar, and Bazaar

In terms of the role that the three sectors should play, Gleick believes that each has a different responsibility. It is the responsibility of governments to spend the money to build, for example, extensive remote sensing systems and satellite systems, to collect large-scale data that the public cannot collect. It is also the role of governments in general, to collect this data and make it available to the public, to the scientific community, to the academic community, and to the public service community to use the data the way they think is important. On the other hand, he thinks it is the role of communities to increasingly be clear about what is really important to them. Along with local community groups, they need to define what data ought to be collected, and then to help drive forward to collect that data. Satellites and remote-sensing platforms that collect data on the hydrological cycle are paid for with public money, and so all of that data is in the public domain – this is the principle that the United States follows and this is how it ought to be in general, he says.
Communities would love to be able to crowdsource data to create patterns so that they could complain about inefficiency or inadequacy of water. I do not think we are there yet, but it is beginning in some things like water quality for lakes and other small water bodies around communities. But the government does have an obligation to put out a lot of data that people can use, both for research and for action on the ground. As we look at climate change, just imagine how critical water data is going to be for people and governments who have to act when water-driven crises are coming to hit us, right? So it is going to be so important to have open, public, trusted, verifiable, interoperable, and discoverable data, for quick decision-making in a fast-changing water scenario. We also forget about the state of our oceans – that data is global public goods as well. And some people are working on how we can create global data sets on the state of the world’s oceans.

I am not an expert on this so I am talking from the Samaaj side, but people are now also discussing carbon markets, carbon funds, and cap, trade, tax etc. At some point, they are going to have to start thinking about water. I am not trying to commoditize water or any such thing, but we may have no choice but to look at innovative instruments of financial policy to look at water as well. I think we are going to have to do some innovation even in the market space and the pricing of water at some level, to be able to manage it better. I come from a people perspective first, but if we look at what is happening with climate change, for example, data and modeling is going to be so important even in the building of public infrastructure in a country like ours, where we have not finished building out our public infra, right? Now, if you are going to build coastal roads, what if there were some data or some modeling available to you to say, “Excuse me, do not spend 10,000 crores on one road near the coast because in 30 years it is going to be a stranded asset.” I mean that kind of data is necessary to be able to make good decisions, especially when a country like ours has to make tough choices on public infrastructure. Having good water and climate change data at least, would go such a long way in helping us make smarter decisions.
There is another that we have not discussed very much, and that is the private sector, Gleick points out. There is a growing interest in water sustainability in the corporate sector. There are both good and bad companies in this area, but a tremendous amount of water is used by the private sector to produce the goods and services that all of us demand. Years ago, very little water data was publicly available about how much water different sectors use, how it is used, whether it is used sustainably, or on the quality of the discharged water. The good news in this area, he says, is that there is a set of companies that are trying to be somewhat more responsible in the CSR space. They are understanding what their own water use is and working with local communities to make sure that they are efficient and not hurting the local communities in which they work. The more effort that is pushed in that area as well, the more we can help a piece of this problem, and many corporations still use a tremendous amount of water and do not report or measure what their own water use is and that continues to be a challenge.
If we could have more data collected at various levels on how much water is used for every unit of production of anything, it would make a difference. Many companies are now setting their own goals to keep reducing this in the whole supply chain, year on year, not just because they have suddenly become enlightened, but also because it is a strategic imperative to use less of a scarce and costly resource like water. So we are seeing a lot of innovation in this area in India and across the globe. Maybe there should be more sharing across the market sector as to how to increase water efficiency down the line.

If we take the long view, says Gleick, more water data is available, more communities are demanding certain kinds of water data and producing water data. The amount of good information that is available today is much greater than it was 20 years ago in the water world. We know more, and he believes this information is having an effect on public policy. We are slowly making a transition from the old way of thinking about water, partly because we have better data and better information about both the nature of the problem, but also the success of certain kinds of solutions. There are certainly enormous data gaps, he points out, and a tremendous amount of information that we do not collect on the basic hydrology of water, in the water quality, and in the economics and cost to communities, so there are lots of places where we could see improvements. However, Gleick does believe that we are moving in the right direction. The trick is how to move faster, collect the right kinds of information, and ensure that the information is used by politicians and policy makers.

In India, I think we do have more data out in the public domain, but how can we push for a more open public sharing of more data that is relevant for communities to act upon? It needs to be at the right granularity, it needs to be more trustworthy, and there should be more enabling policies to allow different sets of factors to collect and share data. So we basically need more open sharing of water data, and it should not flow in only one direction. Water data needs to flow in many directions. Gleick agrees, noting that we also need to have a better sense of what a truly sustainable water system looks like – what it really means to provide safe water and sanitation for every human on the planet; to support ecosystems and protect the natural environment; to protect the water that the natural environment requires as well; the proper role of economics in allocating and managing water; and the human right to water and what that means. If we put all these things together and we have a vision of what a sustainable water system is, then the kinds of data and information that we need to manage, protect and run that system will be clearer, and that will help us figure out what data we need to collect, how we need to share that data, and how we need to use the data to influence public policy, he says.

We can put data in the center of the conversation, but actually data for what? Data so that we can all have sustainable equitable water for all living systems on this planet.